Buy Prescription Glasses Online at Affordable Prices

ezak Time: 2025-12-09 16:18

Q: I accept your offer of a new frame. I have chosen Frame: Ingeborg Color: orange US $11.95 Prescription: Progressive Photochromic Lenses (Photochromic Grey) US $70.00 Mid-Index 1.55 US $10.00 SPH CYL AXIS ADD OD +0.75 -0.75 105 2.50 OS 0.00 -0.25 180 2.50 PD 63.0

A: Dear customer, Thanks for your understanding. We would like to tell you that we have changed frame and you can check the picture below. We will remake eyeglasses#Ingeborg 8506 orange for you.

kerri.aeb Time: 2025-12-09 15:16

Q: I do not want a refund.. I love these glasses but really need to have the photochromatic lenses. You have been so awesome with my orders!!

A: Dear Kerri Aebersold, Sorry, would you please tell us order number first ?

Angela (You can’t TuYoube) Time: 2025-12-09 12:16

Q: Hello I ordered from you last week. I have the payment on my bank card. Angeladolan99@gmail.com it says I have no orders in. Even though I was charged

A: Dear Angela, We would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190279541016191032 And do you log in correct email account ?

Elke Glock Time: 2025-12-09 11:50

Q: I can't figure out how to add the tint to the lenses when I try to order sunglasses with my prescription.

A: Dear Elke Glock, We would like to tell you that select lens tint in Lens Type directly.

enidmallende Time: 2025-12-09 09:47

Q: Mi orden # 81125140848304 fue enviada el 20 de noviembre. Sin embargo en el seguimiento no hay progreso. Es como si todavía no ha salido a pesar q se envió. Primera vez q me sucede con ustedes. Me gustaría la actualización del envío. Mío gracias

A: Dear Enid M Allende, Please don\'t worry, if you don\'t receive it next week, you can contact with us, we will remake order for you.

Ashley Concepcion Time: 2025-12-09 06:27

Q: Hi, my order is taking long to arrive. I’ve paid for express shipping, here’s my order number 81125240903324. Please refund the shipping fee.

A: Dear Ashley Concepcion, We are sorry to tell you that the shipping time exclude the production time. And we noted it on our website, if you don\'t see it, we are sorry for this. But concerning your case, we can refund you money $10.97, would you please tell us whether you can accept it ?

Carmen Hammon Time: 2025-12-09 06:10

Q: Did you guys receive the email with the picture of the prescription?

A: Dear Carmen Hammon, Yes,we received it.We have checked your prescription and the prescription you filled is correct. We would like to tell you that your order is being processed now.

montinahall68 Time: 2025-12-08 22:52

Q: I have received two so far. The first I do not know- I put the box in the trash. The second I have received is 81125211346043OS. USPS Tracking number: 9200 1902 7954 1014 8857 80.

A: Dear customer, About order#81125211346043 and order#81125211327330, we have shipped them out. So we can not cancel order for you. But we can offer you a $120 coupon, would you please tell us whether you can accept it ?> About order#81125211338488 and order#81125211334479, you didn\'t pay for them, we will cancel them for you directly.

Elijah Gaud Time: 2025-12-08 20:12

Q: Hello! I just placed an order right now. Order number: 81225082007463 I have accidentally sent them to the wrong address. It is supposed to go to 12203 Moorpark St Apt 103 Studio City, CA 91604 would it be possible to change the shipping address to that?

A: Dear Elijah Gaud, We would like to tell you that we have corrected it for you

Abby Yingling Time: 2025-12-08 18:57

Q: I purchased a pair of glasses in August and the frames snapped in half. What are my options?

A: Dear Abby Yingling, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Monica Time: 2025-12-08 18:50

Q: I was sent the same 2 glasses. They were meant to be another color the same frame but different color. How do I return the one extra pair and exchange for another color.

A: Dear Monica, We are sorry for this, but we are sorry to tell you that the glasses are customized products, so once the glasses are made, they can no longer be changed and be sold to others. Concerning your case, we can offer you a $25 coupon which is more than the half cost of this order. You can use the coupon to place a new order and don’t need to return these eyeglasses. Would you please tell us whether you can accept it ? Note: this coupon and other promo code can not be used in one order at the same time.

Nellie Lockhart Time: 2025-12-08 18:14

Q: I made my order on November 11. I have had no shipment of any kind. Could you please let me know when I should expect my items to ship?

A: Dear Nellie Lockhart, We need to confirm the prescription with you. The prescription you entered in the order is different the one you uploaded. Would you please tell us which one is correct ?We sent many emails to you, but you don\'t reply us, if you can receive this email, please reply us asap.

Taneshia Williams-McNeely Time: 2025-12-08 17:54

Q: I am trying to use my HSA card to place my order but it keeps kicking it out. Please help.

A: Dear Taneshia Williams, Do you contact with your bank about this ?

kimberley Jordan-Adams Time: 2025-12-08 15:26

Q: Wondering why its been 5 days since my tracking number was sent out and has not moved.

A: Dear Kimberley Jordan Adams, We are sorry to tell you that your package is in transit to the US. During this time, the tracking information of USPS will not be updated. After it arrives in the US, the tracking information will be updated by USPS soon.

montinahall68 Time: 2025-12-08 13:54

Q: I only made one order- there are 4 orders under my account for the same glasses. I did not order 6 pairs of glasses. I made 1 order - paid for one order. Today, I received another order by mail. I DID NOT order more than once. Please remove the other orders. Is there a number I can call for help?

A: Dear customer, Sorry, would you please tell us whether the order numbers are 81125211346043, 81125211327330, 81125211338488 and 81125211334479 ?

PAMELA GREEN Time: 2025-12-08 13:38

Q: Hello do you all have a phone number

A: Dear Pamela Green, We are sorry to tell you that we don\'t receive it now, but would you please tell us which pair you returned and the reason why you return ?

Mary Beth Stephens Time: 2025-12-08 13:15

Q: Where can I change my password? I will not order anything that I have not put a secure password

A: We have reset the password for you and we have emailed you new password.

Danyelle Time: 2025-12-08 12:57

Q: Do you guys have gift cards? I wanted to gift a couple of pairs to my daughter or friends!

A: Dear Danyelle, We are sorry to tell you that we don\'t have gift card.

PAMELA GREEN Time: 2025-12-08 12:52

Q: Hello I mailed my lenora glasses to the cary address for a refund or exchange did you get them?

A: Dear Pamela Green, We are sorry to tell you that we don\'t receive it now, but would you please tell us which pair you returned and the reason why you return ?

Annette Little Time: 2025-12-08 09:18

Q: I purchased a pair of glasses over a year ago, I do not where these glasses often, I went to where them today and the frame is cracked and the glass fell out, again these glasses are not worn daily. Please advise. Annette Little

A: Dear Annette Little, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Jordan Time: 2025-12-08 09:04

Q: I have about 8 pairs of glasses from you guys that are damaged or broken in one way or another. I just want to know if I can exchange or send them in to be repaired?

A: Dear Jordan, We are sorry to hear that, would you please tell us order number first ?

Andrea Majeed Time: 2025-12-08 08:19

Q: I will accept the $75 coupon. Thank you very much.

A: Dear Andrea Majeed, we would like to tell you that we have emailed you the receipt and coupon code.

Andrea Majeed Time: 2025-12-08 08:17

Q: I need a email copy of invoice # 80925201653544. The copy that I received with the glasses was not good quality. I need to have it clear. Thank you

A: Dear Andrea Majeed, we would like to tell you that we have emailed you the receipt and coupon code.

Carmen Hammon Time: 2025-12-08 07:04

Q: Will my order ship soon?

A: Dear Carmen Hammon, We need to confirm the prescription with you since your sph value and cyl value of left eye are positive. Would you please take a photo of your prescription and attach it in the email so that we can check it for you ? We sent many emails to you, but you don\'t reply us, if you can receive this email, please reply us asap.

Leida Parker Sylvester Time: 2025-12-08 06:43

Q: Order# 21125231013280 - Ordered with express delivery on 11/23 and as of 12/5 I have not received order and order appears to be stagnant when I look at the USPS website via tracking number. Need and update and requesting refund for the express shipping charges. Please respond and thank you

A: Dear Eric Sylvester, We would like to tell you that your item arrived at RALEIGH NC DISTRIBUTION CENTER origin facility on December 8, 2025 at 12:16 pm. The item is currently in transit to the destination. You will receive it soon.

Drakula Ophidian Time: 2025-12-07 20:21

Q: My name is incorrect on my account. It should be Drakula Ophidian, but instead it's currently kjtwining Drak, which is the beginning of my email address followed my nickname. Can you change it to Drakula Ophidian?

A: Dear Drakula Ophidian, Ok,we\'ve corrected it for you.

Vic Time: 2025-12-07 20:08

Q: Do you accept insurance?

A: Dear Vic, You can try to use your insurance card to pay the order first. If it works, it means that you can use your insurance on our website.

Pshaun Jordan Time: 2025-12-07 18:16

Q: how do you pick the correct frames with your PD #'s

A: Dear Pshaun Jordan, We are sorry to tell you that $129 discount is ended, sorry for this. And would you please tell us your PD value ?

Meisha Boykin Time: 2025-12-07 13:44

Q: Hello, I need to change my shipping address for my recent order. The order number is 81225070759283.

A: Dear Meisha Boykin, Would you please tell us your correct address so that we can correct it for you ?

LeSheba Morris Time: 2025-12-07 08:24

Q: Why is my account gone? It won't allow me to look up the glasses I ordered in the past and the info is wrong where my name goes and it won't let me change it. Any other place I ordered my glasses from still have all my info. It's like I never ordered anything from y'all O ordered 5 pairs of glasses this year. I need my invoice because I need a pair replaced because my job has to pay for them. Could you please locate my information because it went ghost.

A: Dear LeSheba Morris, Sorry, do you log in correct email account : mlesheba@yahoo.com ?

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