Buy Prescription Glasses Online at Affordable Prices

KIRAMOTLEY Time: 2018-08-04 11:24

Q: When would the payment be charged to credit card?

A: Dear customer, we have checked your order. Your order has been paid already.

PaxityGreene Time: 2018-08-03 17:35

Q: My glasses arrived but the lenses fit in the frame very poorly and have big gaps. I am afraid the lenses will fall out. Please help!

A: Dear customer, please send the picture of the glasses to us by email. We will solve the problem when we check the email.

VickiButler Time: 2018-08-03 17:12

Q: I would like a refund for my glasses. They just weren't what I thought. How do I go about doing this?

A: Dear customer, we are unable to accept returns for glasses customers feel are not a \"good fit\". We are proud to offer free and reasonable shipping to all of our customers, but we are unable to cover the cost for return shipping. Prescribed glasses will receive a refund of 50% their original.

Stephanie Time: 2018-08-03 11:30

Q: What is Premium coating? what's the difference between that and Anti scratch & glare

A: Dear customer, the premium coating is containing the Anti scratch & glare. And it is the better effect than Anti scratch & glare.

TeresaLeyva Time: 2018-08-03 09:15

Q: I HAVE BEEN CONTACTED MULTIPLE TIMES TO PICK OUT NEW PAIR OF GLASSES DUE TO THE ONES I ORDER BEING OUT OF STOCK. THE PRICE NEEDED TO BE CLOSE TO 25.95. HERE ARE THE ONES I WOULD LIKE TO REPLACE AND MY PRESCRIPTION. 92120 COLOR OTHER RIGHT EYE OD SPHERE -2.00 CYLINDER -0.75 AXIS 106 PD 31 LEFT EYE OS SPHERE -2.00 CYLINDER -0.50 AXIS 20 PD 32 I WOULD LIKE ANTI GLARE/SCRATCH ADDED AND THIS IS CLOSE TO PRICE. THANKS, TERESA LEYVA LEYVAMT@AOL.COM

A: Dear customer, please place an new order, and we will refund to you. Hope your understanding.

KathrynGardner Time: 2018-08-02 10:09

Q: i am trying for the second day in a row to buy my glasses from you. why aren't you listing a telephone or fax number on your website or returning my request fora phone call. i want to complete order 218080185925 with custom specifications I want to confirm the order with you.i need this order expressed shipped call me 7403407697

A: Dear customer, we have called you, but can\'t get the response. Please check the order information on your account.If you want to change something, please contact us by email.

Sandy Time: 2018-08-01 19:35

Q: Why has my package not left your facility. Tracking says it's awaiting usps 9400110200828798254404

A: Dear customer, the package has been delayed due to the bad weather. They will recovery soon. Don\'t worry.

ALESIA Time: 2018-08-01 09:37

Q: Good Day, I just check for the shipment of my eyeglasses and see that they was not shipped. I had to verify the payment to your company before my bank would release the funds because of the location. This transaction was verified on the JUL30 to Intl Debit Card Purchase YJF WHERELIGHT COM CHONGQING $140.93 Appears on statement as: Intl Debit Card Purchase YJF WHERELIGHT COM CHONGQING. And please ship my eyeglasses as soon as possible.

A: Dear customer, your glasses has been shipped out. You will get it soon.

VictoriaWilkinson Time: 2018-08-01 07:33

Q: my perscription says OS Axis 83. Is this the same as 083? I have never used your website. What sort of quarntee do you have? This is a new perscription.

A: Dear customer, yes ,83 is the same as 083

VickiRobledo Time: 2018-07-31 20:26

Q: Hi When do you expect my order to ship? Thank you

A: Dear customer, we have got a message that the prescription on the order is incorrect. Please send the correct prescription to us soon.

MelissaGeorge Time: 2018-07-31 14:09

Q: I need a receipt for my order that details each individual charge. I need to be able to see the charge for the frame, the charge for the lens, the charge for the coatings each separately for insurance purposes. Thank you! Melissa George

A: Dear customer, we will send it to you when they are shipped out.

Kim Time: 2018-07-31 13:36

Q: Is the small size for children or is that adult small.

A: Dear customer, the children frame is more small.

TeresaGonzales Time: 2018-07-31 12:28

Q: I was going to order some glasses a couple days ago and you had 6.95 for shipping. Now your website only shows 18.95 (price gouging) for shipping so I will have to order my 3rd pair of glasses from goggles4 you if you don't change it back.I will check back again in a couple days but I am NOT paying 18.95 for shipping. Also my order comes at over 10.00 and shipping should be free!!!

A: Dear customer, there are something wrong with this shipping method the other day. You can choose the America special line now.

TheresaCobbs Time: 2018-07-31 12:19

Q: Need a PD ruler

A: Dear customer, please click the url. http://www.wherelight.com/Special.php?to=pd

Claire Time: 2018-07-31 06:19

Q: Do all sunglasses have UV protection or do i need to choose a specific lense? I cannot find any information about how much UV protection the glasses have. Thanks.

A: Dear customer, yes, you don\'t choose a specific lens.

SelenaJohnson Time: 2018-07-30 15:17

Q: There is no pd listed on the RX page the Dr gave me, is there a way I can measure it myself in cm or with a regular ruler

A: Dear customer, if your prescription is single vision, you can. If not, please ask your eye doctor to get the PD.

Denneil Time: 2018-07-30 05:38

Q: Good day, I do not have a prescription for eyeglasses. I just want glasses with anti-glare coating because my eyes hurt due to my extended computer usage. Can i use your services for that? - Denneil

A: Dear customer, you can choose plano, then choose lenses coating.

AngelaWilson Time: 2018-07-30 05:18

Q: Hi I'm trying to order the Madison frames but I needed to adjust the prescription information that I had put in so I cancelled the original 2 orders that I made and went in to do another order but when I was getting ready to pay it's reflecting 2 orders. I'm needing to know how I correct that and just pay for one set of glasses. Thank you

A: Dear customer, the order 2180730101433 is paid already. Please send the correct prescription to us by email. We will change it for you.

KatePearson Time: 2018-07-29 14:25

Q: Can you call me back. 520-432-5230

A: Dear customer, you have called you, but you can\'t get the phone.

RachelShaw Time: 2018-07-29 10:15

Q: Hi there! I have an issue with order number 81807240712007. According to my bank, I have paid twice. I only ordered one pair of glasses. I only need one pair. I would like to make sure only one is sent, and i am only charged for one. Thank you!

A: Dear customer, we will refund to you soon. Please check the account later.

LeslieSperry Time: 2018-07-28 07:35

Q: I ordered the same pair of glasses twice by mistake. Please cancel order #2180724181456. Please confirm. Thank you. Leslie Sperry

A: Dear customer, your order has been cancelled. We have refund to you already.

FotiniPoulimenos Time: 2018-07-27 17:53

Q: Hi, I am still waiting for my order from July 1st, 2018. The status is stating it is still in transit. Please help!

A: Dear customer, I\'m sorry for that. These orders have been delayed due to customs problems. You will get them soon, don\'t worry.

JulieSchoenherr Time: 2018-07-27 15:45

Q: I am not finding my tracking # for my order. I have my Paypal receipt. Please send my tracking number. Thank you

A: Dear customer, you can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400110200881796990682 Please connect us quickly if you don not receive your package within 6-14 Business Days. Thanks for your understanding and hope you have a happy shopping time.

WhitneyPearson Time: 2018-07-27 12:55

Q: I need to adjust my prescription before they are made

A: Dear customer, please tell us what you want to adjust.

Briana Time: 2018-07-27 09:34

Q: I would like to pay with a specific credit; However, the website continues to direct me to PAYPAL, which I do not wish to use. Is there a way I can process my order or check out via phone?

A: Dear customer, your order has been paid already.

Andrea Time: 2018-07-27 07:08

Q: Hello, I received a text to my phone that says the following: This is Wherelight, we need to contact you about your frame. Please check your email and if you do not receive it, your email address may be filled incorrectly, please contact service mail-wherelight.com and do not reply to this message. When I tried to go to mail-wherelight.com it said the site couldn't be reached. Just wondering the reason that you are requesting that I contact you. Thank you, Andrea

A: Dear customer, you can tell us the frame which you need to change. We will contact you by other email.

Ashley Time: 2018-07-26 18:04

Q: Can i get an invoice for the last two orders that I processed today?

A: Dear customer, we will send the invoice when they are shipped out.

Valerie Time: 2018-07-26 14:31

Q: Does the Albina frame offer spring hinge arms?

A: Dear customer, no, this frame does not offer spring hinge arms.

DinaCastro Time: 2018-07-26 14:05

Q: I need you to change my pd I put the wrong one is 62.5 the correct one please help me

A: Dear customer, we have changed your PD to 62.5. Please check it again.

ChappellWolfson Time: 2018-07-26 12:27

Q: I placed order ID number 2180704124542 which included one pair of glasses and one pair of sunglasses. The sunglasses lenses are clear, and not mirrored and do not help at all with sun protection as they appeared on the website. I cannot use them. Can I please send them back and have the correct MIRRORED SUNGLASSES lenses put in them? I have ordered many pairs of glasses-at least 5 pair. I am a loyal customer. I would really appreciate your fixing these lenses or sending me a correct pair.

A: Dear customer, the fee which sent back is very expensive. We can give you $8 coupon code to place a new order.

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