Buy Prescription Glasses Online at Affordable Prices

marcie.fabila.210 Time: 2025-04-10 10:37

Q: #80325141331526 order number..... hi I'm reaching out to see what's going on with my order haven't had an update an it about a month going in that I haven't received anything

A: Dear Marcie Fabila, We are sorry to tell you that we found that there is a littel flaw on the frame, so we told the factory to changed the frame. And it costs much time. We will ship your order out next week. And to express our apology, we will send you a small gift.

Jesmarie Nieves Time: 2025-04-10 10:09

Q: Hi how can I fix my order I put the wrong PN

A: Dear Jesmarie Nieves, Would you please tell us correct wrong PN so that we can change it for you ?

phantomifairy Time: 2025-04-10 06:34

Q: Order 20325250854489 just checking on shipping status please

A: Dear Traci Schaper, We would like to tell you that we will ship your order out today.

Karmina Romero Time: 2025-04-09 12:39

Q: hello i haven't gotten an update of my shipment. I should have received my glasses already but when i check tracking it only says that label was created but, i did pay extra for my glasses to get delivered faster.

A: Dear Karmina Romero,We would like to tell you that your package is in transit to the US. During this time, the tracking information will not be updated. After it arrives at the US, the tracking information will be updated soon. You will receive it soon.

Ballard Shantai Time: 2025-04-09 10:48

Q: Order # 80425091044191. I forgot to change to my new address which is 1553 Clairidge Rd Gwynn Oak MD 21207. I no longer live at 4 Leafydale Court Pikesville MD.

A: Dear Ballard Shantai,we would like to tell you that we have corrected the address in the order for you.

Roxanne Vale Time: 2025-04-09 09:24

Q: Hi there, I accidentally submitted the wrong address for order #80425090920468. The correct address should be: Roxanne Vale, 271 Winnett Ave, Toronto ON, M6C 3L8

A: Dear Roxanne Vale, we would like to tell you that we have corrected the address in the order for you.

Leisha Johnson Time: 2025-04-09 05:57

Q: Order# 80325191253343 $58.90 March 21, 2025 where is my order please reply this my second time requesting my order…. Or refund my money.

A: Dear Leisha Johnson, We would like to tell you that your item was delivered in or at the mailbox at 2:39 pm on March 31, 2025 in LITHONIA, GA 30058. Do you check your mailbox ?

laura.dano68 Time: 2025-04-08 15:34

Q: Hello. I would like to check on the order status of my 2 pairs of glasses. My name is Laura Dano. the tracking number is. 80325182005594 from USPS Please advise

A: Dear Laura Dano, We would like to tell you that your item arrived at the USPS facility in GREENSBORO NC DISTRIBUTION CENTER on April 8, 2025 at 1:03 am. The item is currently in transit to the destination. You will receive it soon.

Paulina Gonzalez Time: 2025-04-08 14:08

Q: I paid for fast shipping and my order isn’t here I paid for 3-5 days it’s well past that.

A: Dear Paulina Gonzalez,We would like to tell you that your package is in transit to the US. During this time, the tracking information will not be updated. After it arrives at the US, the tracking information will be updated soon. You will receive it soon.

LaTonya Esquibel Time: 2025-04-07 22:50

Q: 80325080543249 Order number. It has been nearly a month since my order was placed. Status states tracking number with usps and when I search the tracking number, there is an error on the site. How much longer is my order going to take to be delivered?

A: Dear LaTonya Esquibel, We would like to tell you that your package has arrived in the US. The tracking information will be updated this week, please don\'t worry, you will receive it soon.

Sarah Simpson Time: 2025-04-07 16:02

Q: The wrong address was put in for my order I need it to be sent to 744 lotus blossom st Encinitas ca 92024

A: Dear Sarah Simpson, please don\'t worry, we have corrected it for you.

Carla Henderson Time: 2025-04-07 15:57

Q: Hi. I placed an order on March 21st and my 3 it's, which are 3 prescription eye glasses have not been received by USPS and that means nothing has been shipped . When will my items be sent to USPS and actually ship ? It's been almost 3 weeks with no assistance on this situation. My order # 80325211851067. Please can someone help me with my items I purchased and still haven't received???? Thank you

A: Dear Carla Henderson, We would like to tell you that your item departed the USPS facility in RALEIGH NC DISTRIBUTION CENTER on April 7, 2025 at 10:17 pm. The item is currently in transit to the destination. You will receive it soon.

Tiffanie Williams Time: 2025-04-07 13:26

Q: I double-checked, and I actually placed my order on 3/25/25. It has not moved since 4/1/25. Where is my order? I won't be ordering again. I paid for fast shipping.

A: Dear Tiffanie Williams, We would like to tell you that your package has arrived in the US. The tracking information will be updated this week, please don\'t worry, you will receive it soon.

Tiffanie Williams Time: 2025-04-07 13:23

Q: Where is my package I paid for fast delivery, and I ordered on 3/31. Why is it taking so long? Where is this shipping from?

A: Dear Tiffanie Williams, We would like to tell you that your package has arrived in the US. The tracking information will be updated this week, please don\'t worry, you will receive it soon.

Constance Lewis Time: 2025-04-07 12:53

Q: Hello. Can you tell me when my order will be shipped? Order# 20325201159454

A: Dear Gaythreesa Lewis, We are so sorry to tell you that the frame#A-1130 is discontinued. Would you please choose a different frame on our website ? The price of the frame#A-1130 is $39.95, you can go to choose a frame which the price is around $40, we will not charge you the price difference. Then please tell us the frame name and color. We will change it for you.We are sorry to tell you that we sent many emails to you, but you don\'t reply us, if you can see this message, please contact with us as soon as possible.

Mandi Time: 2025-04-07 12:52

Q: Hello! Would you please tell me what your frames are made out of. Are they non toxic? thanks.

A: Dear Mandi, We would like to tell you that different frames have different materials, you can check these on our website directly.

Gidget Time: 2025-04-07 10:00

Q: I am wondering what the ETA for my glasses to be dropped off at USPS and sent out. The current tracking number (9214490358940001049738) says only a shipping label has been received, that it is in pre-shipping status, and that they are awaiting the package itself. The notes on my perscription status indicate they were dropped off and is now showing as shipped as of 4/1. I am wondering what the actual status is and when I can expect my glasses to arrive. -Cecilia

A: Dear Cecilia, We would like to tell you that your package has arrived in the US. The tracking information will be updated this week, please don\'t worry, you will receive it soon.

Stephanie Rivera Time: 2025-04-06 08:24

Q: Hello, My current order was supposed to be photochromic and none of them are

A: Dear Stephanie Rivera,We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

emersonal.19 Time: 2025-04-05 16:31

Q: The sunglasses I purchased arrived as normal glasses. How can I get this resolved?

A: Dear Emerson,We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

emersonal.19 Time: 2025-04-05 16:31

Q: The sunglasses I purchased arrived as normal glasses

A: Dear Emerson,We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

jacquihaynes Time: 2025-04-05 13:45

Q: Good day, my order was done on the 10th March it’s the 5th of April and I haven’t received my glasses could you let me know what is the status of my order please…..

A: Dear customer, We are sorry to tell you that we can not make the frame#185801T with prescription lenses, would you please choose other frame ? We sent many emails to you, but you didn\'t reply us, if you receive this email, would you please contact with us as soon as possible ?

A Jacqueline Time: 2025-04-05 09:20

Q: Hello, My order has said label created, awaiting USPS pickup since 3/31. Is this going to go out soon? This is for Order: 80325251056056 Thanks, Jackie Alexander

A: Dear Betsy Alexander, We would like to tell you that your package is in transit to the US. During this time, the tracking information will not be updated. After it arrives at the US, the tracking information will be updated soon. You will receive it soon.

tbarnes0847 Time: 2025-04-04 13:37

Q: I received a message stating my order was shipped on 04-02-2025 but when I track my order the post office hasn’t even received it . I paid for faster delivery because I needed them fast. What is going on they will not be here in time . Mind you this is my first time trying your site .

A: We would like to tell you that your package is in transit to the US. During this time, the tracking information will not be updated. After it arrives at the US, the tracking information will be updated soon. You will receive it soon.

Rachel Ward Time: 2025-03-26 11:56

Q: My order is in the ninth day of "processing" after I bought the glasses. Web site says 4-8 days is normal. What is going on?

A: Dear Rachel Ward, We are sorry for the delay, we will ship your order out this week.

Goodman Roseland Time: 2025-03-26 11:37

Q: It has been almost two weeks, and my order is still processing. Can you tell me when my order will ship? I received an email stating it will ship this week, but it is still processing as of today.

A: Dear Goodman Roseland, please don\'t worry, we will ship your order out tomorrow.

Goodman Roseland Time: 2025-03-26 11:36

Q: It has been almost two weeks, and my order is still processing. Can you tell me when my order will ship? I received an email stating it will ship this week, but it is still processing as of today.

A: Dear Goodman Roseland, please don\'t worry, we will ship your order out tomorrow.

Candidita Benavides Time: 2025-03-25 17:43

Q: .I am needing to order new glassed but they are now bifocals, Can I get the no line bifocal? I am needing ASAP as I will be heading out of state please let me know so that I can place my order ASAP

A: Dear Candidita Benavides, we would like to tell you that you can choose progressive lenses directly.

Goodman Roseland Time: 2025-03-24 19:18

Q: why is it taking so long for my glasses to ship?

A: Dear Goodman Roseland, We would like to tell you that we will ship your order out this week.

Geraldine Pedraza Time: 2025-03-24 10:11

Q: Hello. I would like a status update on my order please.Thank you.

A: Dear Geraldine Pedraza, We would like to tell you that we will ship your order out this week.

Cynthia Foster Time: 2025-03-18 12:05

Q: I paid to have expediting shipping, and I have not received my glasses yet. I don't even know if they are coming or not. But at any rate, I need my money back. This was $81 and some change that I do not have to throw away. The classes should have been here already. I expect to have communication sent back to me or payment in my account. Thank you

A: Dear Cynthia Foster, We are sorry to tell you that your package is returned to us. Please don\'t worry. We will try our best to make sure that you can receive your package. Would you please double check your address and tell us if it is correct? If it is incorrect, please tell us the correct one. When we receive your order, we will redeliver it to you. Your patience and understanding will be greatly appreciated. And we have sent several emails to you, but you didn\'t reply us, please contact with us as soon as possible if you receive this email. Thank you.

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