Consulting Servive Center

A: Dear Lynn, What photo do you want to upload ?

A: Dear Clara, Would you please send us a picture of your prescription ? We will help you.

A: Dear Denese White, We are so sorry for the delay.We would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

A: Dear Marla Woodard, Yes, please send us a pic of your Rx. We will help you.

A: Dear Aku Tofuwen, We would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

A: Dear CD, We have photochromic grey lenses and photochromic brown lenses.

A: Dear Karen Haynes, You have 586 points in your account. We will add the points for you, so you don\'t need to do anything.

A: Dear Michelle May, Would you please send us picture of your prescription ? We will check it for you. What type of glasses do you want ?

A: Dear Joyce Walker, Would you please send us a picture ? We will help you.

A: Dear Ashleigh Brown， We would like to tell you that you can choose high index lens. The higher the index, the thinner the lens.

A: Dear Nancy Rivas, Would you please send a photo of your prescription to us ? We will help you.

A: Dear Ingrid shannon, Would you please send a picture to us ?

A: Dear Denise Bradshaw, Yes, you can choose photochromic tint and the cost is $31.95

A: Dear DeAndra Davis, What items did you choose ? Would you please take a screenshot and send it to us ? We will help you.

A: Dear Marie Cole, We are so sorry for the delay, we would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

A: Dear Leahanne Clark, We will cancel your order and refund you.

A: Dear Jennifer, We are so sorry for the delay, we would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

A: Dear Katrina Amundsen, Your order is in processing. Please don\'t worry.

A: Dear Krissy Brasfield, The PD is very important to your vision. We need to make the lenses according to your PD. If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

A: Dear Amanda Stortz, We would like to tell you that we have shipped your order out. We have checked the tracking information and it shows that it arrives in the USA. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will be updated after the pacakge arrives at the destination. We will try our best to make sure that you will receive your package.

A: Dear Sheena McIntosh, We are located in China. It is hard to return them. We recommend you place a new order on our website. You can use the bogo code : CM2020

A: Dear Heather Goode, you can choose progressive glasses and choose a tint for the lenses.

A: Dear Debbie, Yes, you can add prism value.

A: Dear bikerbaji, Our swimming goggles have strong enough seal around the eyes to keep the water out, welcome to place an order.

A: Dear Susan Creakman, yes, you can choose polarized glasses and fill in your progressive prescription.

A: Dear Angelica Navarro, We would like to tell you that we have shipped your order out. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will be updated after the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Please don\'t worry.

A: Dear Joyce Laporte, please choose 7. 007 equals 7

A: Dear Darcia Malachi, please choose 2 different frames and leave a note to tell us that you need 2 identical frames. We will change the frame when we receive your order. Thank you.

A: Dear CLOMBELina, Would you please send us a screenshot of your cart ? We will help you.

A: Dear Cindy Paisley， please choose 2 different frames and leave a note to tell us that you need 2 identical frames. We will change the frame when we receive your order. Thank you.