Buy Prescription Glasses Online at Affordable Prices

SusanSiscoBerry Time: 2020-04-06 00:06

Q: I couldn't sleep and when I logged on I saw "BOGO 2020 New Year Sale" but now that I'm trying to use it, I can't find it. Please advise, Susan

A: Dear Susan, we would like to tell you that the BOGO code is: bogonew, you can use it.

BrendaGutierrez Time: 2020-04-04 22:33

Q: I am trying to add two Alfy glasses to my order. One with tinted lenses, one without. And it is not letting me. It keeps deleting one of them.

A: Dear Brenda Gutierrez, we are sorry for the inconvenience.We would like to tell you that you can choose a different frame and leave a note, we will change the frame for you when we receive your order and frame. Thank you for your understanding.

Heather Reynolds Time: 2020-04-04 20:11

Q: Hey, I was wondering with single vision lenses do you have to pay for your lenses? Reason I ask is zenni optical doesn’t charge you for your lenses if they are single vision !

A: Dear Heather Reynolds, the total cost will depend on your prescription. Once you have that information entered in you will see the lens and pricing options.

DebbieParro Time: 2020-04-04 07:59

Q: Sat 4-4-2020 I just checked on my order which said it shipped. I checked with USPS tracking my number 9400111699000809960062 It said shipping label created, waiting on item. Please advise. Thank you.

A: Dear Debbie Parro, please don\'t worry, your order is in transite. You will receive it in 6-4 business days.

Kabo Monyena Time: 2020-04-03 14:20

Q: I want to place orders for myself.So , making an online order is too complicated for me.Can I place an order through a phone call ?

A: Dear Kabo Monyena, sorry, we only sell glasses online.

Breyonna Time: 2020-04-03 14:05

Q: How do I use the coupon code I got from spinning the wheel? It's supposed to be BOGO buy one get one free but it's still charging me for the other pair of glasses

A: Dear Breyonna, we would like to tell you that all coupons can\'t be used to discounted glasses. So please don\'t choose discounted glasses.

Amy rebecca Wright Time: 2020-04-03 08:36

Q: what is pd? i dont have it on my prescription

A: Dear Amy rebecca Wright,The PD is very important to your vision. We need to make the lenses according to your PD. If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Amy rebecca Wright Time: 2020-04-03 08:25

Q: do u take vsp insurance or give some kind of discount for having insurance

A: Dear Amy rebecca Wright, we don\'t take insurance. We are having promotion on our website now.

bessiecousin Time: 2020-04-03 07:00

Q: i forgot to pick a other pair with my BOGO

A: Dear bessie cousin, do you need us to cancel the order for you ? Or we can offer you a $15 coupon for your next order. Would you please tell us if you can accept this ?

NearldeanWoodson Time: 2020-04-03 06:10

Q: I have tried om several occasions to order glasses, but I could not. I have requested calls from the company...no response. I would appreciate if I could get a call asap regarding my order. N.W.

A: Dear Nearldean Woodson, We would like to tell you that we accept Visa, Mastercard, JCB and Paypal

AaliyahDunson Time: 2020-04-02 13:17

Q: On March 30, 2020 I made a purchase for $64.33, then I realized that i didn't delete an item from my order so I canceled this $64.33 order and resubmitted my order, minus the pair of glasses that i did not want, which came to $52.38. The initial $64.33 order showed as canceled online, however the refund has not been issued to my account. If you could assist me with this I would greatly appreciate it. Thank you!

A: Dear Aaliyah Dunson, please don\'t worry, we will refund you $64.33

TaraEvans Time: 2020-04-02 11:39

Q: My glasses from order #2190903071041. I want to order a replacement frame and I need the 1/2 off code to order.

A: Dear Tara Evans, would you please describe your problem in detail ? We will help you. What\'t wrong with your glasses from order #2190903071041 ?

Diane Price Time: 2020-04-01 18:09

Q: I order the buy one get one free promotion on 3/31/20 the total amount is $80.80 my debit card was charged an additional $80.80 twice my order number is 82003311216110 please settle this matter thank you

A: Dear Diane Price, please don\'t worry, we will refund you additional $80.80 twice.

Michelle Tager Time: 2020-04-01 17:44

Q: With Covid19 crisis is there a delay on glasses being shipped?or being made?

A: Dear Michelle Tager, we still make and ship the glasses normally. But if you are eager to receive the glasses, we suggest you choose UPS Express shipping.

Diane Price Time: 2020-03-31 16:08

Q: I accidentally cancelled order #82003311216110 Hayley and Maryann used bogo41 code I tried to purchase again and the same thing happened and the same message. I want to purchase the glasses with the bogo promotion It would not be fair if you do not honor this please respond to this message as soon as possible.

A: Dear Diane Price, we would like to tell you that your order #82003311216110 is in processing, please don\'t worry, you did get the bogo promotion, we only charged you one pair of glasses.

LindaCasteel Time: 2020-03-31 12:12

Q: Would like to reorder a pair of glasses order number 819211128 sk2 Order them on September 24 2019 love them broke them please contact me how much paid 13.95

A: Dear Linda Casteel, it is still $13.95. Here is the link of it : https://www.wherelight.com/wl/GetInfo-2126.html

Linda Time: 2020-03-30 18:15

Q: The Shirley and Hayley show sunglass, can I get clear lenses progressives with those instead.?? Thank you Linda

A: Dear Linda, you can get Hayley with clear lenses progressives, but you can\'t get Shirley with clear lenses progressives.we still operate and ship glasses normally. If you choose standard shipping, it will take 10-20 business days to deliver.

Amanda Jacobs Time: 2020-03-30 09:19

Q: I bought the Starry glasses in clear with the sun darkening lenses. They literally barely change. I also notice when I look towards the corners of the lens it blurry which my other two pairs I bought do not have that problem. Can I return them? Order #: 82003151419094

A: Dear Amanda Jacobs, Please don\'t worry, we will help you. We would like to tell you that you need to expose the lenses in direct sunlight for several minutes. It doesn\'t change color immediately. Would you please try it ? If it doesn\'t work, please take a video to show us.

ValAyers Time: 2020-03-29 13:59

Q: Hello...I want to order the VALARIE SN 1536 and the SN 9004 it will not let me enter my PD which is: 62 on my prescription . Please let me know if i can purchase these 2 pair of eyeglasses...Thankyou

A: Dear ValAyers, we suggest you to choose smaller frames on our website. These 2 frames are big, they can\'t fit your small PD. Thank you for your understanding.

Rachel Kuster Time: 2020-03-29 07:15

Q: I would like to return my glasses I recurved but I didn’t sign up for an account. Where do I return them?

A: Dear Rachel Kuster, Why do you want to return the glasses ? We will help you.

KENDRA Davis Time: 2020-03-28 15:25

Q: I’d like help on ordering glasses for my mother. She has ADD numbers on her RX. When I pick out frames it states that the ADD will be left out. I don’t know what that means. Please help! Thank you.

A: Dear KENDRA Davis, what type of lenses does your mother want ? Single vision or Progressive ? Would you please take a photo of her Rx and attach it in the email ? We will check it for you.

BrendaWade Time: 2020-03-28 13:54

Q: It won’t let me put in a PD number. I had 61 the last time I ordered but the magnification was too far apart I’m trying to put in 59 but it won’t except it? Not sure why

A: Dear Brenda Wade， would you please tell us which frame do you want ?

AVA JERNIGAN Time: 2020-03-28 10:57

Q: Hello! I received my glasses and I believe I was sent the wrong frame. The prescription is right, but the frame doesn’t fit and feels like a kids frame. How do I get a larger frame?

A: Dear AVA JERNIGAN, would you please tell us your order number ?

Faith Time: 2020-03-27 12:04

Q: I’m trying to get glasses that say the PD between 61-80...my PD is 63, it is saying my PD is too small and won’t let me order them. Why?

A: Dear Faith, would you please tell us which frame you want ? Would you please tell us the frame number or name ?

AsakoSalinas Time: 2020-03-26 18:15

Q: Hi do you have glasses with the spring hinges? I search for it on your website but nothing hit

A: Dear Asako Salinas, please click this link to choose glasses with the spring hinges :https://www.wherelight.com/PrescriptionGlasses.php?&glass_type=1&scene=1&from=list

MichelleWalsh Time: 2020-03-26 10:40

Q: Hi I am considering purchasing some glasses and have never ordered from you before. Are you still shipping and making glasses now? I live in New Jersey

A: Dear Michelle Walsh, we still ship and make glasses. Please don\'t worry.

ZahrahaFaried Time: 2020-03-26 08:10

Q: I am trying to see if you offer either transitions or Photochromic

A: Dear Zahraha Faried, yes, we have Photochromic lenses.

Taylor Booker Time: 2020-03-25 23:12

Q: I am trying to find a specific pair of glasses

A: Dear Taylor Booker, Which frame do you want ? What can we do for you ?

Rico Broadway Time: 2020-03-25 21:12

Q: Hello, I was wondering if I could have prescription lenses put into the Karin frames, and if so how much would that cost? It looks like these frames are just for fashion, but I have a Rx. Thanks

A: Dear Rico Broadway, We are sorry to tell you that this frame is just for fashion, you can\'t add prtescription in it.

Ilda Time: 2020-03-25 10:16

Q: My frame broken I need you guys send me a new one please I don’t know how to send a picture for you see please

A: Dear Ilda, would you please tell us your order number ? And would you please take a photo of the broken glasses and attach it in the email ?

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