Buy Prescription Glasses Online at Affordable Prices

Raquel Arrieta perez Time: 2020-05-01 16:33

Q: Quisiera saber si las progresivas varían de precio

A: Dear Raquel Arrieta perez, we would like to tell you that the cost depends on your prescription. You can go to our website, choose the frame you like and put your information in , then you can check the price.

UdemeEkong Time: 2020-05-01 11:22

Q: I ordered two glasses from you, I got the glasses but I can't see in them. The vision is blurry. This is the second time I ordered from you guys and I'm having the same problem with the glasses. I thought because the first order was bifocal that was why I couldn't see well with it, I ordered the second set progressive and I still couldn't see well. I know I entered the prescription correctly because I used the same with another company and the glass came perfect. Do I have to send the glasses back to you to be corrected? I can't spend that much money for the second time and not use the glasses. Thank you in advance for looking into this. This is my order numberId:2200328171511

A: Dear Udeme Ekong, please don\'t worry, we will help you. Would you please take a photo of your prescription and attach it in the email so that we can check it first ?

EstherThomas Time: 2020-05-01 06:55

Q: I have my order ready but it won’t go past order page

A: Dear Esther Thomas, please don\'t worry, we will help you. Would you please take a screenshot of the order page ? We will check it for you.

samantha tupes Time: 2020-05-01 00:06

Q: I bought a pair of glasses today. Forgot to put in first time customer 20% off promo code. Can I still use this please or get it from my first purchase?

A: Dear samantha tupes, Would you please tell us your coupon code ?

ShondaHamilton Time: 2020-04-30 13:35

Q: My order# is 82004232033123 can you at least tell me if they started production on my order.

A: Dear Shonda Hamilton, please don\'t worry, your order is in processing. We will email you a tracking number when we ship your order.

Darscilla Soanes Time: 2020-04-30 12:11

Q: Today I got my glasses in. I ordered a pair of prescription glasses and a pair of sunglasses. The sunglasses I ordered are the right ones. The prescription glasses that I got in are the wrong frame. So now what can I do?? I want the frame that I ordered not these ones. Please van you help me!!!

A: Dear Darscilla Soanes, please don\'t worry, we will help you. Would you please take a photo of the wrong frame and send it to us ? We will check it first.

LisaPupa Time: 2020-04-29 14:49

Q: Can I send a photo of my prescription I’m afraid I’ll write in the wrong numbers. Also, how do I figure out the PD? Thank you

A: Dear Lisa Pupa, yes, you can send us a photo of your prescription. Would you please tell us what type of glasses you want ? If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Yajaira Time: 2020-04-29 12:01

Q: Hola es la primera vez que entro en la página. Pero no se como entrar la información de la receta para mi espejuelos

A: Dear Yajaira, please don\'t worry, we will help you. Would you please send us a photo of your prescription ? We will check it for you.

Ketsy Time: 2020-04-29 09:56

Q: Hello, I got a question when I put my prescription and I’ll go to the check out I don’t see the AXIS #. Is this is ok? Before I ordered?

A: Dear Ketsy, have you placed an order ? Would you please send us a photo of your prescription ? We will check it for you.

Kirstie Lambeth Time: 2020-04-29 05:21

Q: I received my new sunglasses today and they have arrived with the arm snapped off!

A: Dear Kirstie Lambeth, please don\'t worry, we will help you. Would you please take a photo of the sunglasses and send it to us ?

ThomasKeaney Time: 2020-04-28 22:20

Q: The shipping information for my order does not show any results at the USPS: 9400111699000874974148

A: Dear Thomas Keaney, We would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400111699000874974148 But due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will be updated after the package arrives at the destination. We will try our best to make sure that you will receive your package. Please don\'t worry. Please trust us.

Dennis Murrell Time: 2020-04-28 18:55

Q: When I try to put in my PD and I do the dropbox, It won’t allow me to highlight any of them so I can’t submit my order

A: Dear Dennis Murrell, do you mean that you can\'t fill in your PD ? That means your PD is small and the frame you chose is too big. Big frame can\'t fit small PD, so please choose a smaller frame instaed.

Jasjot. Time: 2020-04-28 12:30

Q: I want to get a pair of glasses.. i kust knw its -2.75 for bothe eyes

A: Dear Jasjot, if you are sure about this. You can choose single vision distance lenses and fill in -2.75 as your sph value.

Valerie Schachner Time: 2020-04-28 05:32

Q: What is the fastest delivery on bifocal with line Glasses

A: Dear Valerie Schachner, please don\'t worry. Your order is in processing. We will email you a tracking number when we ship your glasses out.

Frías Jessica Time: 2020-04-26 18:18

Q: Hi. I live in Central Americas and I have P.O. Box in Miami. Do you send the lents to POBox? TK

A: Dear Frías Jessica, if you want to use POBox address, please choose standard shipping. Because the UPS Express shipping don\'t accept POBox address. Thank you for your understanding.

Tiffanie Kindle Time: 2020-04-25 18:36

Q: Hi are lenses a separate cost

A: Dear Tiffanie Kindle, yes, the lenses cost depends on your prescription. You can check it on our website: www.wherelight.com

ShondaHamilton Time: 2020-04-25 14:10

Q: How long does it normally take to put the prescription in the glasses & from that point how long will it take to ship

A: Dear Shonda Hamilton, do you mean how long is the production time ? It depends on your prescription. What type of glasses do you want ?

KELLY M VICTOR Time: 2020-04-25 12:14

Q: Hello, I put an order through and it charged my Paypal. However it is not showing in my order history and the items are still in my cart.

A: Dear KELLY M VICTOR, please don\'t worry, we will help you. Would you please tell us the transaction ID of your paypal payment ? We will check it for you.

Kim Time: 2020-04-24 22:44

Q: Hello just wanted to know if this company is in the United States.

A: Dear Kim, our factory is located in China.

KurischaBacon Time: 2020-04-24 14:42

Q: I sent an email over a month ago with my question and no one has gotten back to me. I tried to buy a pair of prescription glasses BUT IT WON'T LET ME PUT IN MY PD NUMBER! The entire drop down menu is shaded and it won't add my glasses to my cart without it!

A: Dear Kurischa Bacon, we did reply to you, we are so sorry if you didn\'t receive our reply. We are sorry to tell you that if you can fill in your PD, that means your PD is too small for the frame. So please choose a smaller frame. Thank you for your understanding.

Jennifer Gutierrez Time: 2020-04-23 20:34

Q: I have a strong prescription are you able to make a thinner lense? I dont see an option to order one like other eyeglass websites have.

A: Dear Jennifer Gutierrez, we would like to tell you that the higher the index, the thinner the lens. So you can choose the Ultra High Index 1.74.

Doretta Bishop Time: 2020-04-23 18:46

Q: Do you have readers.

A: Dear Doretta Bishop, yes, we do. You can chooe single vision reading lenses and fill in your prescription.

Keila Time: 2020-04-23 00:35

Q: I have this prescription and I think I have to use bifocal? But there are some Bifocal that comes without line or it have to be with the line? And how do I take the PD?

A: Dear Keila, We would like to tell you that we have bifocal with line amd progressive with no line. You can check it on our website. And if you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Melissa Rozetar Time: 2020-04-22 17:31

Q: Can you please tell my uf the lenses that I chose n match my frames. Can you show me an image?

A: Dear Melissa Rozetar, Do you mean that you want us send the photos of your glasses before we ship them ?

JenniferWhite Time: 2020-04-22 12:19

Q: I tried to place an order and it said there was a server error. Now my saved order has disappeared. I don't know if it ordered or not. Could you please check? I don't want to be charged multiple times, but I also don't want to have to go through filling all that out again if it can still be found somewhere.

A: Dear Jennifer White, We would like to tell you that you didn\'t pay for your order. And you can log in our website, you will find the order in your account.

MaryAblaza Time: 2020-04-22 12:11

Q: Is the Haley frame a light weight frame? I am looking for retro cat eye glasses that are very lightweight to avoid nose dents and pressure.

A: Dear Mary Ablaza, the weight of hayley is 23g, it is not very light.We would like to tell you that you can check the weight of each frame on our website.

JaymeBell Williams Time: 2020-04-21 15:40

Q: My order says it has already shipped, however there have been no updates for the tracking number since the label was created.

A: Dear JaymeBell Williams,We would like to tell you that we have shipped your order, but the tracking has not been updated. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Please don\'t worry.

Shirley Time: 2020-04-21 13:18

Q: I don't have my PD numbers in my prescription, what can I do? I will like to order the progressive lenses

A: Dear Shirley, If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

LindaSmith Time: 2020-04-21 13:17

Q: Hi, Trying to order two pair, my PD 3.50, but it's not giving me the opportunity to select 31.50. Some are starting at 60 and others won't let me highlight 3.50, what do I need to do, please and thank you!

A: Dear Linda Smith, please choose 70.0 as your PD.

RosaGaston Time: 2020-04-21 13:01

Q: I brought a pair of glasses in ur website n the glasses is too small n I can’t see in them. Is there any way I can return them n get a different pair

A: Dear Rosa Gastonm, please don\'t worry, we will help you. Would you please tell us your order number ? Would you please take a photo by wearing the glasses and send the photo to us ?

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