Consulting Servive Center

A: Dear Amorette, we would like to tell you that you can choose single vision reading glasses, please choose +2.75 as your sph values and 0.00 as your Cyl values.

A: Dear Rachel L Hill, please don\'t worry, we will help you. Would you please tell us why you want to return the glasses to us ?

A: Dear VICTORIA NGUYEN, OK. We will cancel your order 2200515150940. We will process your order 2200516101632 and 2200516144407.

A: Dear Johnae Whitaker, Those are the best-selling glasses

A: Dear Pamela, sorry, we don\'t accept CashApp payments. You can use Paypal.

A: Dear VICTORIA NGUYEN, we can cancel your order 2200515150940, please don\'t worry. We found that you have 2 new orders, 2200516101632 and 2200516144407 , can we process them and ship them ?

A: Dear Mary Mays, sorry, we don\'t have bifocal sunglasses.

A: Dear Alejandra Navarro, your tracking number is 1Z00F5V50445312145. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z00F5V50445312145&requester=WT/trackdetails

A: Dear Kamilah, it will take 20-30 business days.

A: Dear Skylar, the bluelight protect lenses don\'t have a color or tint. If you want a tint, you can choose a tint when you are at the step of selecting lens tint.

A: Dear ElizabethDe Jesus, please don\'t worry, we shipped your order on 5th.May. It will take 10-20 business days to deliver. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877393359

A: Dear Kanesha Hayes, it\'s up to you. This is just for your convenience to remember.

A: Dear Kellie Richardson, we are sorry to tell you that we don\'t replace lenses. Would you please place a new order on our website ?

A: Dear Noemi Martinez, please don\'t worry, your order is in processing. We will email you a tracking number when we ship your glasses.

A: Dear Shonda Hamilton, we are so happy to hear this. Thanks for your purchase !

A: Dear Shonda Hamilton, we are so happy to hear this. Thanks for your purchase !

A: Dear Rochelle, Please don\'t worry, we will email your order in 3 days and we will email you a tracking number.

A: Dear Patrice Wright, we have shipped your order. The tracking number is 9405515902368877397299. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9405515902368877397299

A: Dear Lauren Nero, OK. We will cancel your order and refund you.

A: Dear Customer, if your prescription shows Plano for your left eye, you can choose 0.00 for your left eye. And you can upload your prescription when you place the order. Or you can email us your prescription, we will check it for you.

A: Dear Janay Salazar , we have shipped your order. The tracking number is 9400115902368877399665. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877399665

A: Dear Barb Becton, yes, we have transition lens. It is called photochromic on our website. You can choose photochromic grey or photochromic brown when you are selecting the lenses tint.

A: Dear Michelle Duprey, Sorry we don\'t understand what you are talking about. Would you please describe your problem in detail ?

A: Dear Ebony, we would like to tell you that your account is your email: ebonyfbryant@gmail.com. And we have sent you the password via email. You can check it and log in your account.

A: Dear Destiny Ruiz, We would like to tell you that we have made changes to the PD and you can check the pictures above. We will process your order immediately. Please don\'t worry.

A: Dear Joanne Doherty, would you please take a sceenshot of your cart and send it to us ? We will check it for you.

A: Dear virnamancosu, what photo do you want to upload ? Would you please send the photo to us ?

A: Dear Aurora Keogh, we would like to tell you that each frame only has one size, it can\'t be changed . Do you need us to cancel your order ?

A: Dear Ivone Irizarry, Axis, refers to the angle of the correction for the astigmatism in the eye (if one exists) from 1 to 180. If there is an Axis value on an eye, there must be a CYL (Cylinder) value on that eye. If there is no Cylinder value or if the value is zero, the OD Axis value is entered as 0.00. The Axis value is usually written as 3 digits, which means if your Axis value is 5, it is often written as 005. This Axis value is still 5, regardless of how it is displayed. OD Axis is Axis correction for your right eye. OS Axis is Axis correction for your left eye.

A: Dear Nicola Marshall, your order is currently in transit to the destination. You will receive it soon, please don\'t worry. Your patience and understanding will be greatly appreciated.