Buy Prescription Glasses Online at Affordable Prices

JessicaLancaster Time: 2020-02-20 04:20

Q: Good day, Checking on the status of order 82001191534167 - has it been shipped yet?

A: Dear Jessica Lancaster, we would like to tell you that we will ship your order out today. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

RosettaEddy Time: 2020-02-19 14:12

Q: Not sure about whether to get small or medium frames. Is it by measuring the circumference of my head? Thank you!

A: Dear Rosetta Eddy, we would like to tell you that you can measure the size of your previous frame and compare the size of your previous frame with the size of the frame on our website.

LisaLitchfield Time: 2020-02-19 08:42

Q: Checking to confirm that my order (2200205070738) has been shipped possibly on 02/13/2020. Is there a tracking number?

A: Dear Lisa Litchfield, we would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400110200882237354698

MariaHaye Time: 2020-02-19 03:50

Q: I am trying to place an order and keep getting charged an additional $9.95 for prescription strength. This has never happened before and I have a very low prescription. Only .25

A: Dear Maria Haye, would you please take a screenshot of it? We will check it for you.

TINAMEREDITH Time: 2020-02-19 00:01

Q: 2200122090320 placed order for the frame only on Jan 22, it has been a month now and I still have not received my frame only order: Please give me a shipping date. Thank you

A: Dear TINA MEREDITH, we are sorry for the delay. We will ship your order out next week. Please don\'t worry. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

CherylStroble Time: 2020-02-18 14:38

Q: Can you get the blue blocker with the progressive no-line bi-focal

A: Dear Cheryl Stroble, we would like to tell you that you can choose progressive lenses and leave a note in the additional Note. You can tell us that you want to add blue blocker. We will add it for you.

TangulaRobinson Time: 2020-02-18 11:58

Q: why can't i use the 20% off for first order

A: Dear Tangula Robinson, we found that your have used a discount in your order. We would like to tell you that one discount can only be used in one order.

BrunyCaro Time: 2020-02-18 11:16

Q: I want to know the status of my orders of Glasses ??

A: Dear Bruny Caro, we have checked it for you and would like to tell you that your order is still being processed now but we have rushed it for you, we will ship the glasses to you soon. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

TakeishaArchbald Time: 2020-02-18 10:18

Q: Hello! I am just wondering when I should expect my shipment? I placed the order on January 31st.

A: Dear Takeisha Archbald, we would like to tell you that your order is completed. And we will ship your order out as soon as possible.When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Cat Miller Time: 2020-02-17 10:26

Q: Can I order just the frames without the prescription??

A: Dear Cat Miller, we would like to tell you that you can choose \"frame only\".

Michelle Testa Time: 2020-02-13 21:06

Q: Hello! I was just looking at your great selection of sunglasses. Are any of them available for bifocals? If so which frames and what would the price points be? Thank you!

A: Dear Michelle Testa, we are sorry to tell you that our sunglasses are available for bifocals.

JosephMackie Time: 2020-02-13 12:04

Q: Hello, I am writing to inquire about the status of the my recent order. I understand shipping is complicated because of the coronavirus however are you able to give some insight when they may be shipped.

A: Dear Joseph Mackie, we would like to tell you that we will ship your order out after 10-25 days. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Renee Time: 2020-02-13 04:50

Q: Hello thank you for your quick reply. . However it doesn’t give me a choice between high or mid high for the lens. It just says “single vision premium 1.61 free”. thats the one I pick and then it add $14.95. I took a screen shot but it doesn’t let me attach to this.

A: Dear Renee, we would like to tell you that you can choose single vision lenses first.

DalilaRodriguez Time: 2020-02-13 03:54

Q: I WANT TO KNOW THAT YOU HAVE PASSED WITH MY NUMBER ORDER 2200121075737 THAT WAS ECHO ON JANUARY 21, 2020 FOR THE AMOUNT OF $52.37 WHICH YOU ALREADY CHARGE AND I HAVE NOT RECEIVED MY LENSES. PLEASE NEED THEM BUT THEY WILL SEND YOU TO RETURN MY MONEY AS SOON AS POSSIBLE TO MY CARD THANK YOU. I LOOK FOR YOU IN THIS WEEK BUT YOU WILL TAKE LEGAL ACTION TO WHICH YOU DO NOT WANT. Thank you

A: Dear DALILA RODRIGUEZ, About the order#2200121075737, we are sorry to tell you that it is being processed. We are sorry for the delay. Due to recent delays in international cargo flights, we need to ship your order 15-30 days later. We are so sorry for the inconvenience, if you can\'t accept this, we can refund you immediately. Would you please tell us you decision ?

Beatriz Gisselle Rodriguez Time: 2020-02-12 22:16

Q: Hi my order number is 82001212234524 and yet I haven’t received my glasses . When would I be able to track my number ? Cause I keep looking it up and nothing shows up ? If I don’t get my glasses soon can I just get a refund? Thanks

A: Dear Beatriz Gisselle Rodriguez, We need to confirm your prescription and pupilary distance. Would you please take a photo of your original prescription which contains PD value and attach it in the email? We will check it for you. If there is no PD in the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

ReneeWallace Time: 2020-02-12 16:26

Q: I wanted to order the Gigi frames and it says they cost $22.95 I picked all the free options for the lease type with no tint and standard coating. All said free. But then when I went to pay the price when up to $37.90 because it says my lens total is $14.95? How can that be if I choose the free lenses? Please advise because I want to purchases a couple of pairs but don’t understand the why the lens price is $14.95 when I picked the free lens option?

A: Dear Renee Wallace, do you choose the High Index 1.61 ? If you choose this, the price of the lens is $14.95. You need to choose Mid-High Index 1.55.

Renee Time: 2020-02-12 15:58

Q: My PD is 59 but the glass I want only come with a minimum of 60. Can I order them anyway since it’s very close ?

A: Dear We would like to tell you that you can choose 70 as your PD. Then you can leave a note in the Additional Note and tell us your correct PD. We will change it for you.

TrishW Time: 2020-02-12 10:21

Q: Hello, Can these be made with progressive lenses? ANNE SN: 7352

A: Dear Trish W, we would like to tell you that this frame can be made with progressive lenses. But we don\'t suggest you to choose this frame. Because The radians of the frame#7352 is too curve.You might feel uncomfortable when you wear the eyeglasses.

JuliePederson Time: 2020-02-12 09:11

Q: I need the address to where a pair of glasses? can't find on website.

A: Dear Julie Pederson, would you please take a photo of the frame ?

Whitney Pinney Time: 2020-02-12 07:37

Q: I ordered glasses and Feb 3 got an email that my order is dispatched to process and that's the last I heard. How long until I get the glasses?

A: Dear Whitney Pinney, we would like to tell you that your order is being processed. We will ship your order out as soon as possible.

JoyHarrison Time: 2020-02-12 03:39

Q: Re order 2200103065224; I received email stating the order had been shipped on 2020-01-16. I can't access tracking. I am concerned as to wher my order might be.

A: Dear Joy Harrison, we would like to tell you that you can click this link, then fill the tracking number : CNDFY2200103065224

MariaBetancourt Time: 2020-02-11 19:51

Q: hey I need to know what size frame. Medium / Large??? It said Middle on a previous order. How do I know what to choose? Its not part of the prescription

A: Dear Maria Betancourt, we suggest you to measure the size of your previous frame, then you can check the frame details on our website.

Devyn Time: 2020-02-11 12:57

Q: I need the glasses by the end of March so hopefully you guys can make that happen so yes please continue with my order 2200210080652

A: Dear Devyn, we will try our best to make sure that you will receive your package by the end of March.

Kay Time: 2020-02-10 22:11

Q: I am wondering if you sell readers. 250 power Thanks Kay

A: Dear Kay, we would like to tell you that you can choose single vision reading lenses and fill your +2.50 in sph. If you don\'t know your PD, You have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Jacqueline Vancini Time: 2020-02-10 16:00

Q: Hi my order number is 81912221806078 received my glasses a while ago but they came broken you guys said you would make me a new pair but I haven't heard back from you guys in any of my emails I was wondering how long it's going to take or if I can have store credit towards another pair

A: Dear Jacqueline Vancini, we are sorry to tell you that Due to recent delays in international cargo flights, we need to ship your order 25-30 days later. We are so sorry for the inconvenience.

Tim Time: 2020-02-10 15:34

Q: I placed an order and had to cancel quickly after due to an error. Currently the order is sitting at cancelled but I have been billed and not received a refund. Can someone check that the order will be refunded and when I can expect the refund? Order ID: 2200209113246

A: Dear Tim, please don\'t worry. We will refund the money to you. Please don\'t worry.

devyngoodwyn Time: 2020-02-10 08:14

Q: I just placed this order 2200210080652. When do you think it will be ready to ship?

A: Dear Devyn Goodwyn, Due to recent delays in international cargo flights, we need to ship your order 25-30 days later. We are so sorry for the inconvenience, if you can\'t accept this, we can refund you immediately. Would you please tell us you decision ?

devyngoodwyn Time: 2020-02-10 08:14

Q: Can you please refund me for order 2200210072912? I made a change to my order and reordered. Thank you

A: Dear Devyn Goodwyn, ok, we will cancel the order for you and will refund you the money.

Stephanie Time: 2020-02-09 10:54

Q: I have a high prescription and need 1.74 index lenses. When I enter my lens information, the site is automatically suggesting I get 1.61 index. This would be too heavy with too much distortion for me and I see no option to select a higher index.

A: Dear Stephanie, would you please take a screenshot of it ? We will check it for you.

Dev Time: 2020-02-08 16:12

Q: I was a little confused in your response to Renee. My pd is 61 and the frame I want has a minimum pd of 71. What did you mean when you said the pd should be added 5? Also confused when you said she should choose the minimum pd offered on the website. My pd is 61 what should I choose?

A: Dear Dev, we would like to tell you that if the sph is positive, we need to make the eyeglasses with far-sighted lens. The diameter of the far-sighted lens we used is smaller than the short-sighted lens. So if your sph is positive, the minimum PD of the frame which is marked on our website should be added 5. So you need to choose the minimum PD which is marked on our website is 57. Please choose other smaller frame. Thanks for your patience.

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