Consulting Servive Center

A: Dear Steph, we would like to tell you that PD means pupilary distance. If you don\'t know your PD, You have rights to contact your doctor/optometrist to get your accurate PD value.  Or you can measure it yourself with a millimeter ruler.Follow these simple steps:      1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil.  2.) Read the ruler in a mirror, or have someone at the same height as you read it.  3.) The mark that lands in the center of the other eye is your Pupillary Distance.  4.) Repeat these steps 2-3 times to make sure your results are accurate. 

A: Dear Aileen Cruz, we are sorry for the delay. We would like to tell you that we will ship your order out this week.When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

A: Dear Danielle Mattero, would you please tell us which lenses you choose ?

A: Dear DANIELNEUMAN, we are sorry to tell you that we don\'t have this option.

A: Dear Kom Edwards, we would like to tell you that if you choose the discounted frame, the code BOGO can not be used.

A: Dear Danielle, we would like to tell you that you can choose blue light protection lenses.

A: Dear Tayler, we would like to tell you that you can fill none in the sph.

A: Dear Maria Barbero Granados,we are sorry to hear that, would you please tell us your order number first ?

A: Dear Whitsun nette, we would like to tell you that we can ship the eyeglasses to United Kingdom.

A: Dear alissa S, we are sorry for the inconvenience brought to you. We are sorry to tell you that the size of the frame is very big. So it can not process with your PD. Please choose other smaller frame.

A: Dear Mesha, would you please take a sceenshot and attach it in the email ?

A: Dear Pamela Samson, we would like to tell you that you can choose gray blue, navy blue or tea color.

A: Dear Pamela Samson, we would like to tell you that you can check the detail of the frame.

A: Dear Jodee Rose, we are sorry for the delay. We would like to tell you that we have shipped your order out. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z3X6F460454297085&requester=WT/trackdetails

A: Dear Becky, we would like to tell you that you can choose blue light lenses and fill none in the sph.

A: Dear Evelyn Schueneman, please don\'t worry. Would you please take a photo of your original prescription and attach it in the email ?

A: Dear CathleenYoung, we would like to tell you that you can choose two different frames and use the code BOGO.

A: Dear Jeanette walker, would you please take a screenshot of the paypal transaction number first?

A: Dear Rena Smith, would you please take a screenshot of your cart ?

A: Dear Joy Harrison we would like to tell you that one coupon can only be used in one order.

A: Dear V, we would like to tell you that it\'s decided by your choice. And our highest index is 1.74, The price is $80.

A: Dear Cheri, we would like to tell you that this discount will end on 6th Jan, 2020.

A: Dear Casey Ces, we would like to tell you that it means the pupilary distance.

A: Dear Jill Mitchell, we would like to tell you that we would like to tell you that lens tint have many choices. But default lens tint means the lens color in the frame picture.

A: Dear Shannon Wilson, we are sorry to tell you that if you can not choose your PD,we suggest you to choose other smaller frame.

A: Dear Recie Rittell Wallis, we are sorry to hear that, we would like to tell you that we can make the lenses.

A: Dear Joy Harrison, we would like to tell you that the sunglasses lenses are better than the regular tinted lenses.

A: Dear Hannah Harrelson, we would like to tell you that our frames are all very big. So we suggest you to check the detailed sizes of the frames on our website.

A: Dear Lorelei Diangelo, we would like to tell you that we will ship your order out this week. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

A: Dear Hattie Brown, we would like to tell you that we will ship your order out this week. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.