Buy Prescription Glasses Online at Affordable Prices

SueWehmeyer Time: 2019-12-08 10:12

Q: I would like these sunglasses w/no prescription..help????

A: Dear Sue Wehmeyer, we would like to tell you that you can fill none in sph.

Tonie Hamm-Thompson Time: 2019-12-07 14:37

Q: How do I confirm that my orders are correct

A: Dear Tonie Hamm-Thompson, we would like to tell you that you can log in your account and find your orders. If they are incorrect, please contact us as soon as possible.

Linda Sisson Time: 2019-12-07 12:52

Q: Does item 95186 have spring hinges on the arms?

A: Dear Linda Sisson, we are sorry to tell you that this frame doesn\'t have spring hinges on the arms.

Linda Sisson Time: 2019-12-07 12:38

Q: Do these frames have spring hinges on the arms?

A: Dear Linda Sisson, we would like to tell you that some frames have spring hinges, some frames don\'t have them.

RaquelRead Time: 2019-12-06 12:13

Q: I have not received a email confirmation. Order # is 81912051227226

A: Dear Raquel Read, We would like to tell you that your order is in processing. Please don\'t worry.

mattiehampton Time: 2019-12-05 16:17

Q: my pd is 58 will glasses 1689 not work i tried to put in 58 and it will not take it help

A: Dear Mattie Hampton, We are sorry to tell you that if your sph is positive, the minimum PD of the frame which is marked on our website should be added 5. So you need to choose the minimum PD which is marked on our website is 53. Please choose other smaller frame. Thanks for your patience.

StephanieMay Time: 2019-12-05 11:58

Q: Hi There! I’m looking to purchase sunglasses do you offer a lens with a mirror finish?

A: Dear Stephanie May, we would like to tell you that we offer this. You can choose Polarized.

Evelyn Grant Time: 2019-12-05 06:23

Q: How can I talk to someone? I want to buy some frames. Please let me know. And can I pay with my credit card. Where do I send the money. Or how can I call it in.give me a call 346 600 1226 THANK YOU.

A: Dear Evelyn Grant, we would like to tell you that you can register an account on our webiste first. Then you can choose the frame you like, choose the lenses and fill your prescription.

MichelleDarling Time: 2019-12-05 05:24

Q: Hello, I am hoping to get my glasses as soon as possible, can you give me a date? Thanks, Michelle

A: Dear Michelle Darling, We have checked it for you and would like to tell you that your order is still being processed now but we have rushed it for you, we will ship the glasses to you soon. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

LeahMathis Time: 2019-12-04 00:59

Q: Hi guys- what's up with the Rosemary frame? When I got to add lenses the page says just that and gives no other prompts. Is that frame out of stock or ??? Please let me know asap! Thanks Leah

A: Dear Leah Mathis, we are sorry to tell you that the shape of this frame is very special. So we can not process this frame with prescription lenses. So sorry for this.

IsaMedina Time: 2019-12-03 17:33

Q: Thank you for your help!!!! I have another problem!! I currently can not access the email address I signed up with!! I was wondering how I can change my email address so I could receive your tracking number.???

A: Dear Isa Medina, we would like to tell you that you can tell us the address you want to change to. We will change it for you.

yolonda Wallace Time: 2019-12-03 15:32

Q: Just ordered yesterday need to change shipping address

A: Dear Yolonda Wallace, would you please tell us your correct address ? We will change it for you.

IsaMedina Time: 2019-12-03 13:53

Q: Hello!I typed my order number on the Ups website and it tells me that the order cannot be found. How do I track my order?

A: Dear Isa Medina, We have checked it for you and would like to tell you that your order is still being processed now but we have rushed it for you, we will ship the glasses to you soon. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

JackieLenssen Time: 2019-12-03 13:43

Q: Every frame I choose is telling me my PD is too small. How is that possible? I have 2 PD numbers and have entered them correctly. 27 and 28.5 I'm an adult with a normal sized face.

A: Dear Jackie Lenssen, we are sorry to tell you that some frames on our website are very big. So these frames can only be processed with big PD. Sorry for the inconvenience brought to you. Please choose other smaller frame.

JessicaM Time: 2019-12-03 08:52

Q: Hi there, I submitted my order last night and after reading you FAQ, I realize I need to make some changes to my prescription numbers (I ordered reading glasses and I have an add that I need to adjust my SPH) Thank you!

A: Dear Jessica, we would like to tell you that we have made changes to your order and you can check the previous email.

TINAMEREDITH Time: 2019-12-03 06:56

Q: TILLMAN SN: 63078 Color* Other Explain this color please, thanks

A: Dear TINA MEREDITH,we would like to tell you that the color is incarnadine pink color.

TaraJenne Time: 2019-12-02 23:41

Q: My friend paid for my glasses via PayPal, but he had an old address listed. I emailed the customer service center but want to make sure they are shipped to the correct address. Can you confirm the address has been updated?

A: Dear Tara Jenne, would you please tell us the order number ? We will check it for you.

ShirletteMoore Time: 2019-12-02 22:04

Q: Trying to add prescription once I do unable to add to my cart?

A: Dear Shirlette Moore, would you please describe your problems in detail ?

rabah khatoon Time: 2019-12-02 19:43

Q: I need help adding the BOGO discount to my pending order. The coupon expires in 4 hours and wouldn't accept my order.

A: Dear Rabah Khatoon, would you describe your problems in detail ? We will try our best to help you.

KatieMcMahon Time: 2019-12-02 09:42

Q: The website is not allowing me to put in the correct PDs. I have two and it only gives the options for very large numbers.

A: Dear Katie McMahon, if you can not choose your PD, please choose other smaller frame.

StephaniePhelps Time: 2019-12-02 09:12

Q: Just ordered a couple of minutes ago: 81912020905599 We recently moved and I forgot to update my address in PayPal. Where do I send my new address, please?

A: Dear Stephanie Phelps, Please don\'t worry. Would you please tell us your new address ? We will change it for you.

KazTurpen Time: 2019-12-02 07:52

Q: If I want anti glare and anti scratch which option do I chose? It won't let you choose both options.

A: Dear Kaz Turpen, we would like to tell you that you can choose the second coating.

DarsheaAllen Time: 2019-12-02 06:46

Q: My account does not show my order at all. The order no provided by email is: 2191129111931

A: Dear Darshea Allen, please don\'t worry. We would like to tell your order is being processed now. Would you please log in your account and take a screenshot of \"My Order\" ?

BrianaCramer Time: 2019-12-01 15:44

Q: I am attempting to order the "Fawn" glasses and I have my PD at 61 but it tells me that my PD is too small for these frames. However when I look at the PD range it is 57-80.

A: Dear Briana Cramer, We are sorry to tell you that if your sph is positive, the minimum PD of the frame which is marked on our website should be added 5. So you need to choose the minimum PD which is marked on our website is 56. Please choose other smaller frame. Thanks for your patience.

SaraSnow Time: 2019-12-01 15:43

Q: Hi how do I track my order?

A: Dear Sara Snow, we would like to tell you that log in your account. Then you can find this order in \"My Order\".

AngelaWiman Time: 2019-12-01 13:05

Q: What is the difference in the scratch guards/protective offers for your lens. Does the third more expensive option offer “all” that’s in the first two options?

A: Dear Angela Wiman, we would like to tell you that the third one consists of the functions of Anti-Scratch, Glare,waterproof and oilophobic.

JillDyer Time: 2019-12-01 08:22

Q: How do I send you a screen shot of my PayPal where I paid?

A: Dear Jill Dyer, we would like to tell you that you can send the picture to our email address :service@mail-wherelight.com

Larena Belford Time: 2019-12-01 08:16

Q: Do you have glasses that turn into sunglasses in the sun.

A: Dear Larena Belford, we would like to tell you that we have transition lenses. You can choose photochromic grey or photochromic brown in the lens tint.

Abigail McCool Time: 2019-12-01 08:03

Q: Hello! I was wondering if the tomato red tint is super red or more of a light pink color.

A: Dear Abigail McCool, we would like to tell you that it\'s a light pink color.

Roxane CAlbrecht Time: 2019-11-30 14:23

Q: I want another pair of glasses. I ordered one today also and one more would be a BOGO. But it wouldn’t accept coupon. Second should be free PLEASE HELP thx Rox ALBRECHT

A: Dear Roxane CAlbrecht, would you please tell us which frame you want to buy ?

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