Buy Prescription Glasses Online at Affordable Prices

RachaelProvenzale Time: 2019-11-26 15:10

Q: I am trying to order the mollie glasses and it is telling me my PD is too small when it says right in the description pd60-80 and mine is 62.5 is there any way to just upload the paper prescription and get some help Please?

A: Dear Rachael Provenzale, We are sorry to tell you that if your sph is positive, the minimum PD of the frame which is marked on our website should be added 5. So you need to choose the minimum PD which is marked on our website is 58.

RachaelProvenzale Time: 2019-11-26 14:34

Q: Hi I attached a photo of my prescription and I want to make sure it is correct before I order . When I went to put my PD in it would not let me put the correct number I needed to put 62.5 and it would only let me put 66 is there a way you can please review my paper script and confirm that you can give me the correct prescription?

A: Dear Rachael Provenzale, would you please take a photo of your original prescription which contains PD value and attach it in the email? And would you please tell us which frame you want to order ?

TraceyIrvin Time: 2019-11-26 12:33

Q: This is the 2nd time since I've been buying glasses for several years now. The code BOGO is not discounting my total. This happened before. I have a few pair that are not clearance and it should be buy 1 get 1 free and it does not apply. I'm beginning to think this fraudulent. I won't check out without hearing back from you. Thanks!

A: Dear Tracey Irvin, we are sorry to hear that, please don\'t worry. Would you please take a screenshot of your order ? We will check it for you.

Janice Anderson Time: 2019-11-26 12:29

Q: Just want readers. 2.50. A little confused with all the boxes to be filled in.

A: Dear Janice Anderson, we would like to tell you that you can fill +2.50 in sph. If you don\'t know your PD, You have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

ArielBodden Time: 2019-11-26 10:36

Q: How do I confirm my order? It only gives me the option to “check” or “refund”.

A: Dear Ariel Bodden, we would like to tell you that if you want to change something, you can tell us. We will change it for you.

JacquelineRobinson Time: 2019-11-26 04:52

Q: I have be waiting on the reshipment of my glasses. I received confirmation email on 11/13 and no delivery yet. Order number 81911121826496

A: Dear Jacqueline Robinson, we would like to tell you that we have shipped your order out and your item departed the USPS facility in CHARLESTON WV PROCESSING CENTER on November 26, 2019 at 7:42 pm.

TerriStovall Time: 2019-11-25 15:38

Q: Can I please get an update on order 2191102071950? Thank you.

A: Dear Terri Stovall,we would like to tell you that we have shipped your order out on 11-23-2019.But we are sorry to tell you that we don\'t have the tracking number now. When the package arrives in the USA, the post office will offer us the tracking number. Then we will email you the tracking number.

Zaida rodriguez Time: 2019-11-25 15:07

Q: First tine ordering for my mom she needs bifocal but no Line.. wich opton is the best. Because i think she need to see lar and for reading ..the option i see .. is 3 thing in 1. Far near and reading. Tia

A: Dear Zaida Rodriguez, we would like to tell you that you can choose progressive lenses or Free Form lenses.

Madeline Lewis Time: 2019-11-25 13:29

Q: Hello! I was just wondering if my glasses will be here before Thursday? It would be great to have them for Thanksgiving!

A: Dear Madeline Lewis, we would like to tell you that we have shipped your order out on 11-23-2019.But we are sorry to tell you that we don\'t have the tracking number now. When the package arrives in the USA, the post office will offer us the tracking number. Then we will email you the tracking number.And we are sorry to tell you that you might not receive your package before Thursday according to the speed of the USPS.

JenniferTorres Time: 2019-11-25 12:34

Q: I need help adding the BOGO discount to my order that I am pending to pay...

A: Dear Jennifer Torres, please don\'t worry. What can we do for you ?

AshleyBrown Time: 2019-11-25 12:05

Q: Can I use my HSA / FSA card to purchase glasses?

A: Dear Ashley Brown, We are sorry to tell you that we don\'t support the FSA.

RoseGore Time: 2019-11-25 11:32

Q: I did not pay for expedited shipping this time. but I have ordered a lot of glasses from this company,,,,, I was wondering if you could put a rush on them

A: Dear Rose Gore, ok, we will rush the order for you. Please don\'t worry.

CindyRonquillo Time: 2019-11-25 01:24

Q: My prescription doesn’t have anything for the axis right, so don’t have have anything to put there but I can’t leave it blank to place my order. How do I go about placing this order?

A: Dear Cindy Ronquillo, please don\'t worry. Would you please take a photo of your original prescription which contains PD value and attach it in the email?

MelissaGrady Time: 2019-11-24 11:16

Q: I would like to know the status of my order

A: Dear Melissa Grady,We have checked it for you and would like to tell you that your order is still being processed now but we have rushed it for you, we will ship the glasses to you soon. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

CarolSharma Time: 2019-11-24 10:08

Q: The Glasses I chose have a pupillary distance that is larger than mine, some sites will accept a narrower pupillary distance, but for an added fee. Can Wherelight do this as well. I prefer a larger frame for my face. Thank you!

A: Dear Carol Sharma, would you please tell us which frame you want to choose ? And would you please take a photo of your original prescription with PD and attach it in the email ?

MelissaGrady Time: 2019-11-23 22:07

Q: I was wondering when my glasses would be mailed out? Thank you

A: Dear Melissa Grady,We have checked it for you and would like to tell you that your order is still being processed now but we have rushed it for you, we will ship the glasses to you soon. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Genella Jones riggins Time: 2019-11-23 15:26

Q: Hello, can I please get a status update or shipping date for order 2911041238267. Thank you.

A: Dear Genella Jones Riggins, We would like to tell you that we have shipped your order out. We are sorry to tell you that we don\'t have the tracking number now. When the package arrives in the USA, the post office will offer us the tracking number. Then we will email you the tracking number.

Chris Time: 2019-11-23 07:07

Q: I was not able to enter my PD numbers online

A: Dear Chris, we are sorry to tell you that if you can not fill your PD, we suggest you to choose other smaller frame.

karlapeguero Time: 2019-11-22 12:31

Q: I need to change my shipping address how can i do it??

A: Dear Karla Peguero, we are sorry to hear that, please don\'t worry. Would you please tell us your correct address and we will chnage it for you.

juwangaines Time: 2019-11-21 18:26

Q: hello im getting really frustrated now because its more than ten days and i asked for the speedy delivery so i can have it before tuesday when i leave for thanksgiving whats goin on i need my glasses ASAP

A: Dear Juwan Gaines, we have contacted our factory and they said that your eyeglasses will be finished today. If everything goes well, we will ship your order out today. If the sunglasses can not be finished today, could we ship the normal eyeglasses out first ? When the sunglasses are completed, we will ship them to you by USPS . We will not charge your the second shipping fee. Would you please tell us whether you can accept it ?

CJONES Time: 2019-11-21 16:59

Q: What is the difference between the anti-scratch&glare coating and the premium coating?

A: Dear C JONES, We would like to tell you that premium coating consists of the functions of Anti-Scratch, Glare,waterproof and oilophobic.

Kristen Time: 2019-11-21 13:24

Q: My CYL on my left eye prescription is -50 but there is no option to go that far on the drop down menu, what do I do?

A: Dear Kristen, we would like to tell you that you can choose -0.50.

juwangaines Time: 2019-11-21 12:19

Q: i know someone who ordered there glasses one day before me and they have already gotten their glasses what is the hold up on mine i need mine by Tuesday of next week and i understood that it wouldn't take this long please send me my glasses. Thank you

A: Dear Juwan Gaines, we have contacted our factory and they said that your eyeglasses will be finished today. If everything goes well, we will ship your order out today. If the sunglasses can not be finished today, could we ship the normal eyeglasses out first ? When the sunglasses are completed, we will ship them to you by USPS . We will not charge your the second shipping fee. Would you please tell us whether you can accept it ?

LeilahMartin Time: 2019-11-21 11:11

Q: Where is my order other than what is posted. This order is taking too long to deliver. Re: 2191112071735

A: Dear Leilah Martin, we would like to tell you that we have shipped your order out and we will email you the tracking number tomorrow, your patience and understanding will be greatly appreciated.

MariaRivera Time: 2019-11-20 17:32

Q: Order Number:81911020847105 Hi I need the status of my glasses please.

A: Dear Maria Rivera, we have contacted you many times and have sent the emails to your email address: cosascosas@hotmail.com. We are sorry to tell you that the system of the USPS shows that the address is incorrect. Would you please double check the address and tell us a correct one?

Patricia Bruce Time: 2019-11-20 09:18

Q: I have vision insurance with Humana and I want to know if I can use insurance to pay for glasses

A: Dear Patricia Bruce, we are sorry to tell you that we don\'t support the insurance.

Mariana Cardoso Time: 2019-11-19 08:15

Q: Hi I just wanted to let you guys know I believe I have two PDs I tried to attach my prescription but I don’t think it attached it.

A: Dear Mariana Cardoso, we have checked your order and we would like to tell you that your doctor means that if you want to order single vision distance lenses, you need to fill distance PD 63.5. If you want to order single vision reading lenses, you need to fill near PD 60.5.

Ileana Brugueras Time: 2019-11-18 10:36

Q: Hi! Please i made a mistake in my prescription glasses. The correct prescription in my LEFT EYE IS -2.50 (NO+2.50) My order number is 81911180946332 My name is Ileana Brugueras and my pgone number is 787-410-6512 Thks for all

A: Dear Ileana Brugueras, please don\'t worry. We have made changes to your order.

Patricia Kearney Time: 2019-11-18 08:52

Q: Under the cyl for OD the script states “sph” I also have one eye that is near sighted and one eye that is far sighted after cataract surgery. Can we amend the prescription according to the photo I uploaded instead of filling out the information? It isn’t accepting the prescription I’m entering.

A: Dear Patricia Kearney，we would like to tell you that it\'s just a tip. You can ignore this tip.

LG Time: 2019-11-17 11:47

Q: Hi, I’m unable to select a value for PD on your prescription page!

A: Dear LG, we are sorry to tell you that if you can not fill your PD, we suggest you to choose other smaller frame.

Consulting Servive Center

30-day Return & Exchange Not Satisfied? No Worry!No Hassle!

Safe Shopping Guarantee Free Shipping Over $69 and 365-Day Frame Guarantee