Buy Prescription Glasses Online at Affordable Prices

Denerika Time: 2019-11-30 11:35

Q: do yous all have the glasses that change to shades in the sun

A: Dear Denerika, we would like to tell you that we have trasintion lenses. You can choose photochromic grey or photochromic brown in the lens tint.

HebertMireille Time: 2019-11-30 10:10

Q: How can I have "reading glasses" ?

A: Dear Hebert Mireille, we would like to tell you that you can choose single vision reading eyeglasses and fill your sph.

Sheila Abrea Time: 2019-11-30 08:58

Q: How do I order reading glasses. I typically buy reading glasses in the drugstores but I want it to be bifocal or progressive so I dont have to keep removing it or putting it in top of my head when not reading or driving.

A: Dear Sheila Abrea, do you wear the bifocal or progressive before ? If you don\'t wear these before, we don\'t suggest you to buy these on the website.

Keonne Sullivan-Johnson Time: 2019-11-30 08:53

Q: Hello. I am having a couple of problems. One is the site will not allow me to create an account. It keeps saying the password must be 2-20 characters which mine is. Also, my Rx has two Dist PD amounts. The amount I entered would not show up in the options and all of the numbers were grayed out up until 35. I was therefore unable to proceed with Entering the Rx. Please advise

A: Dear Keonne Sullivan-Johnson, we would like to tell you that you already have an account and the account number is keonnes@hotmail.com . And about the other question, we would like to tell you that you can click have two PDs.

Lizabeth Time: 2019-11-30 07:44

Q: I just realized that the order I just placed didn't switch out a pair of glass anyway to make a change?

A: Dear Liza beth, we found that you cancelled the order by yourself. We will refund you the money immediately.

KathrynRussell Time: 2019-11-30 07:01

Q: Hello, when I try to upload my picture to "try on" on the mobile site, I just get a black screen. If I try on the desktop site the picture always turns sideways. What can i do? Thank you.

A: Dear Kathryn Russell, please don\'t worry. Would you please take a screenshot of it ? And would you please tell us which frame you want to try on ?

Kendall Time: 2019-11-30 00:05

Q: Hello, I am trying to order and I have my script but I do not see my " Pupillary Distance" anywhere on my paperwork and I am not able to proceed / check out on your site with out that information. I'm not sure what to do.. should I attempt to measure it myself? Thank you

A: Dear Kendall, We would like to tell you that if there is no PD in the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Kamila Time: 2019-11-29 19:16

Q: ?Cuando vuelven a tener disponible las Cady 1892 en color rosa?

A: Dear Kamila,we are sorry to tell you that this frame is discontinued.

JillDyer Time: 2019-11-29 17:11

Q: I ordered 2 pairs of glasses husband paid with his PayPal and I do not see my order please advise in what the issue is

A: Dear Jill Dyer, please don\'t worry. Would you please take a sceenshot of the Paypal ? We will check it for you.

MayaraFelix costa Time: 2019-11-29 15:31

Q: Hello! I wanted to order a few glasses but when I choose the option single vision and reading, it doesn’t let me fill the ADD section.. I’ve uploaded my prescription, so if I buy it will still come correct? I just need the glasses for reading.

A: Dear MayaraFelix Costa, If you want single vision reading glasses, you need to add the Add to your Sph value, narrow the PD by 3mm and remove the Add. If you don\'t know how to fill it, you can upload your prescription. We will check it for you.

Angel Hassen Time: 2019-11-29 07:13

Q: What material are the lenses made out of?? I have a prescription of -1.75 in both eyes, would that mean a thinner lense thickness for my script or does the material you use always thick and I HAVE to choose the expensive option?

A: Dear Angel Hassen, we would like to tell you that the material is resin. We would like to tell you that your prescription is not strong. You can choose Mid-High Index 1.55.

Robin Time: 2019-11-29 06:50

Q: Can we order glasses with no prescription? They are just for dress up.

A: Dear Robin, we would like to tell you that you can choose frame only.

JillDyer Time: 2019-11-29 05:40

Q: My husband paid for a order through PayPal he has a receipt but I do not see my Order

A: Dear Jill Dyer, please don\'t worry. Would you please take a sceenshot of the Paypal ? We will check it for you.

Melissa Time: 2019-11-28 19:24

Q: What is the return policy? If I receive my glasses and I do not like the fit or feel, is return shipping free and will I get a 100% refund of my money?

A: Dear Melissa, we would like to tell you that you can click this link https://www.wherelight.com/faq.php?faq=after .

Megan Oliver Time: 2019-11-28 16:12

Q: I have tried to order several pairs of glasses today, and each time I'm told that my PD is too small for the frames I've chosen, even though it say that my PD is in the range of those frames. I'm quite upset that I can't have the frames I like. There's a beautiful pair that look like they're a galaxy print... Maryann... I need them. Yet my PD is too small....

A: Dear Megan Oliver, We are sorry to tell you that if your sph is positive, the minimum PD of the frame which is marked on our website should be added 5. So please choose other smaller frame.

Linda Krzyzan Time: 2019-11-28 15:16

Q: Try..photo not loading..i select then photo area is completely black

A: Dear Linda Krzyzan, would you please take a sceenshot of it ? We will check it for you. And would you please tell us which frame you want to try on ?

AprilWest Time: 2019-11-28 14:46

Q: I accidentally ordered a wrong pair. I would like it refunded so i can replace it with a different pair. But still with the BOGO sale.

A: Dear April Westcott, We have received your message.Would you please tell us which frame you want to change ?

brandiwatts Time: 2019-11-28 09:47

Q: I have not received my order from October.

A: Dear Brandi Watts, we are sorry to hear that, would you please tell us your order number ? We will check it for you .

KatWatringEllis Time: 2019-11-28 07:20

Q: Can you tell me when my order # 2191118075455 ordered on 2019-11-18 will be shipped..??

A: Dear KatWatring Ellis, we would like to tell you that we will ship your order out today. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Fern Time: 2019-11-28 05:57

Q: Hi, do you deliver to the UK?

A: Dear Fern, we would like to tell you that we can ship the order to the UK.

EmmaWeder Time: 2019-11-28 03:08

Q: How can I order the Vanessa style without polarized. Is this possible ?

A: Dear Emma Weder, we would like to tell you that you can choose other types of lenses.

BrittanyRichardson Time: 2019-11-27 20:03

Q: When it ask you to put in a prescription name what are you supposed to put?

A: Dear Brittany Richardson, we would like to tell you that we can not see the name of the prescription. You just need to make sure that the prescription you filled is correct.

Tonia Time: 2019-11-27 10:52

Q: hello

A: Dear Tonia, what can we do for you ?

Sherri Sullins Time: 2019-11-27 10:06

Q: Do you provide a service that I can send in a current pair of rx glasses and have them tinted to convert them to sunglasses? If not, would you happen to know who might provide this service? Thanks

A: Dear Sherri Sullins, We are sorry to hear that, we are sorry to tell you that the glasses are customized products, so once the glasses are made, they can no longer be changed and be sold to others. So we didn\'t offer this service.

RaewynShaw Time: 2019-11-27 02:47

Q: I have just ordered 2 pair of glasses. When I came to the end of the process I realised that nowhere had I been asked for an address. I did pay by PayPal, and note the address is on there. Is that sufficient?

A: Dear Raewyn Shaw, we would like to tell you that if you choose paypal, our system will get the address in your Paypal. If you need to change your address and you can tell us your correct address. We will change it for you.

Nicole Sheldon Time: 2019-11-27 00:25

Q: How do I track my order?

A: Dear Nicole Sheldon, You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877286484

Kerry Time: 2019-11-26 22:02

Q: I have adjusted the pd and the glasses size upload either way to large (like 3 times) or 2-3 sizes too small.

A: Dear Kerry, would you please tell us which frame you want to buy ?

Kerry Time: 2019-11-26 21:37

Q: I can upload a picture, but the glasses don’t appear to upload to try on or they are almost as large as my head when the do appear. How can I fix this? I would like to choose the right size for my face.

A: Dear Kerry, we would like to tell you that you can adjust the PD value.

VanessaMoore Time: 2019-11-26 17:39

Q: I would like to purchase Belinda 813027, but the website said my PD 60 is too small, The range is 58-80. Please help.

A: Dear Vanessa Moore, We are sorry to tell you that if your sph is positive, the minimum PD of the frame which is marked on our website should be added 5. So you need to choose the minimum PD which is marked on our website is 55.

MildredBAILEY Time: 2019-11-26 16:56

Q: I requested a refund and have changed my mind. Checked my Paypal n everything is fine on it. Please send my order. Thank you.

A: Dear Mildred BAILEY, we would like to tell you that we will process your order immediately.

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