Buy Prescription Glasses Online at Affordable Prices

MariaHaye Time: 2019-09-23 08:45

Q: Hello, my order has been completed since the 10th. When will the items ship?

A: Dear Maria Haye, we are so sorry for the delay.We would like to your order is to be finished, If everything goes well, we can ship your order out this week. If not, we will ship the finished glasses to you first. When the other pair is finished, we will ship it to you.

MariaHaye Time: 2019-09-23 07:58

Q: Hello my order was completed the 10th and still has not shipped. Can I have an update please.

A: Dear Maria Haye, we are so sorry for the delay.We would like to your order is to be finished, If everything goes well, we can ship your order out this week. If not, we will ship the finished glasses to you first. When the other pair is finished, we will ship it to you.

CrystalBradley Time: 2019-09-22 16:35

Q: I am attempting to view the glasses that I picked as my favorites. Your website has divided up these favorite frames into 2 pages. When I click on the #2 or the >> that points to page 2, the website takes me back to the main page of all frames. I have tried this a couple of times. Can someone fix this error so that I can select the frames that I want to purchase? I hope this explanation makes sense.

A: Dear Crystal Bradley, we are sorry for the inconvenience brought to you. We will inform our technicians to fix it.

Gail Gardner Time: 2019-09-22 04:54

Q: I am interested in ordering the Ragan glasses. My last pair of glasses that I ordered (from another website), the measurements were: 49 - 18- 138. I need no line progressive and my PD is 31.5 on both eyes. Will these glasses work for me?

A: Dear Gail Gardner， we would like to tell you that we can process this frame with progressive lenses or Free Form lenses.

RoseNEFF Time: 2019-09-21 08:40

Q: STARRY........ MY PD IS 62 AND SHOULD FIT AND IT WILL NOT ACCEPT ......WHY

A: Dear Rose NEFF, We are sorry to tell you that if your sph is positive, the minimum PD of the frame which is marked on our website should be added 5. So you need to choose the minimum PD which is marked on our website is 57.Please choose other smaller frame. Thanks for your patience.

MolleeBagwell Time: 2019-09-20 10:47

Q: When will my order be shipped? It’s had a packing label printed since the 16th it’s the 20th and says it’s still not been shipped!

A: Dear Mollee Bagwell,we would like to tell you that we have shipped your order out and the tracking information shows that your item departed USPS GREENVILLE SC DISTRIBUTION CENTER destination facility on September 21, 2019 at 11:31 pm. The item is currently in transit to the destination.

SiegristBell Time: 2019-09-20 01:49

Q: Hi is there a fast way to filter by PD? Thanks Siggy

A: Dear Siegrist Bell, we are sorry to tell you that we don\'t have a fast way to filter by PD. If your PD is under 65, we suggest you to choose small size frame or middle size frame.

JENNIELOPEZ Time: 2019-09-20 00:52

Q: Order status?

A: Dear JENNIELOPEZ, We will ship your order on Monday.

WhitneyWalker Time: 2019-09-19 16:12

Q: How can I order frames with retainer lenses? I don't want prescription lenses but I don't want empty frames either.

A: Dear Whitney Walker, we would like to tell you that you can choose Frame Only, we will send you that frame with clear non-prescription lenses.

Cassandra Time: 2019-09-18 19:17

Q: Can you tell me what you mean by the lens tint? Like, is it permanently tinted at all times or just when your outside. And if not, do you sell transition lenses?

A: Dear Cassandra, lens tint is permanently tinted at all times. If you want transition lenses, you can choose photochromic lens on our website.

CindyNiceforo Time: 2019-09-18 12:27

Q: do i have a current order?

A: Dear Cindy Niceforo,Yes, your order is in processing now.

Becky Tobias Time: 2019-09-17 20:04

Q: I bought 3 pairs of prescription glasses and paid for Express shipping which according to your FAQ should take 7-15 days to reach the UK. It's now been 16 days and the status of my order is still in processing and hasn't been updated since Sept 11th. When i contacted you last week you said my glasses would be posted this week and I would receive them before the 21st of September as I'm going away and paid for express shipping to ensure they'd arrive in time. Please advise.

A: Dear Becky Tobias, We would like to tell you that we can ship your order tomorrow. Would you please tell us when you will leave ? We can ship the glasses to new address if there\'s not enough time.

RosadyArroyo Time: 2019-09-17 11:20

Q: Hi. The package you sent remains in the same status since September 11 2019. Can you help me?

A: Dear Rosady Arroyo, We would like to tell you that we have shipped your order, but the tracking has not been updated. Tracking is not updated because your package is still in transit. And the tracking will be updated when your package arrives at next facility. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877206055

AnnetteRoot Time: 2019-09-14 15:11

Q: I cannot tell which script was used on each frame as they came without differentiation. IE: close, computer or distance.

A: Dear Annette Root, we would like to tell you that you can take a photo of your original prescription which contains PD value and attach it in the email. We will check it for you.

SoniaXminies Time: 2019-09-13 10:02

Q: Hi, the prescription in my glasses is not correct.

A: Dear Sonia Xminies, we are sorry to hear that, please don\'t worry. We will try our best to help you. Would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

Becky Tobias Time: 2019-09-13 07:38

Q: Hi I placed my order 11 days ago for 3 pairs of glasses and was hoping to receive them by the 21st of September and I paid for Express shipping. Will this be possible?

A: Dear Becky Tobias, we would like to tell you that we will ship your order out next week. And if everything goes well, you can receive your eyeglasses by the 21st of September.

ShawntaCoker Time: 2019-09-10 22:15

Q: i placed my order over a week ago and have yet to receive any updates please let me know the status of my order

A: Dear Shawnta Coker, We have checked it for you and would like to tell you that your order is still being processed now but we have rushed it for you, we will ship the glasses to you soon. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Catherine Cobb Time: 2019-09-10 15:21

Q: My order is not filled yet it been a few days. Can you tell me what the problem is.

A: Dear Catherine Cobb, we are sorry for the delay. we would like to tell you that your order is to be finshed. We will ship your order soon. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

DeyalineDitren Time: 2019-09-09 15:04

Q: I cannot put th rx

A: Dear Deyaline Ditren, we are sorry to hear that, please don\'t worry. We will try our best to help you. Would you please tell us the frame number and take a photo of your prescription first? We will check it for you.

DianaSoccorsi Time: 2019-09-09 11:50

Q: How soon will my order ship?

A: Dear Diana Soccorsi, we would like to tell you that your order is to be finished. We will ship your order out soon. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Kerry Time: 2019-09-08 22:56

Q: Hello I bought some aviator sunglasses and the one lense keeps popping out . Also I want to order the Karin with my prescription it says including lenses. But when I go to order it says frame only? Why?

A: Dear Kerry Mckinlay, we are sorry to tell you that the shape of this frame is very specical. It\'s very hard for us to put the lenses into the frame. We can only sell the frame.

KerryMckinlay Time: 2019-09-08 22:43

Q: I see that the Karin purple glasses include lenses but when I go to order it says frame only? Why I have bought lots from you and me er had this issue?

A: Dear Kerry Mckinlay, we are sorry to tell you that the shape of this frame is very specical. It\'s very hard for us to put the lenses into the frame. We can only sell the frame.

Damaris Zuniga Time: 2019-09-07 19:22

Q: I have no way to check my tracking info theough the website and I don’t believe you even have my email to contact me. What can I do !?

A: Dear Damaris Zuniga, We have checked it for you and would like to tell you that your order is still being processed now but we have rushed it for you, we will ship the glasses to you soon. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Cher Time: 2019-09-06 23:27

Q: I ordered a pair of glasses with bifocal lenses in them on August 31, 2019, and still haven't received them and when I log in to check order history it says no data! There is no way to check the order and I wouldn't have shelled out money for glasses for nothing. I will contact PayPal if I don't hear from you. Cher Tramel

A: Dear Cher, we are sorry for the delay. We have checked your order and we would like to tell you that your order is to be finished. We will ship your order out next week. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

MeredithBuyrucu Time: 2019-09-06 07:53

Q: When will you get the jungle glasses (with the leopard on it) back in stock? I want them! :) Thanks!

A: Dear Meredith Buyrucu, we are sorry to tell you that this frame is discontinued. It will not come back in stock.

Phyllis Scolardi Time: 2019-09-06 06:29

Q: Hi I’m trying to order a pair of glasses and it’s not taking the a XIS number it’s going in the CYLINdrical box I would really like to order

A: Dear Phyllis Scolardi, please don\'t worry. Would you please take a photo of your origianl prescription and atatch it in the email? We will check it for you.

Kathryn Bonnie Creamer Time: 2019-09-05 05:43

Q: Here is the new frame can't find the number but the name is Angelica blue the price is 14.95

A: Dear Kathryn Bonnie, thank you for your understanding. We will make your glasses immediately.

DebraLocher Time: 2019-09-04 09:21

Q: I am in process of ordering sunglasses. Is there an additional charge for tinted lenses in products marked sunglasses? The shopping cart is asking to add a default lens tint at $15.95. Is that correct?

A: Dear Debra Locher, yes, it is correct.

LucyScheller Time: 2019-09-04 05:48

Q: I am trying to process return and have not heard back with instructions. Thanks!

A: Dear Lucy Scheller, please don\'t worry, you don\'t need to return the glasses to us, we will help you. Would you please tell us which frame you don\'t like ?

TINAMEREDITH Time: 2019-09-03 21:39

Q: TILLMAN SN: 63078 Frame details says: 125 width: Lens width 47 bridge 18 but on the actual arm of the glasses picture it says: 51-17- Also NICHOLS SN: 7008 Frame details says Width 129 lens width 52 bridge 18 But on the actual glasses picture the arm says 54-16- Confused about the size Both of these glasses say one thing in the description but on the arm of the glasses in the picture is a different size. what are the correct size of these glasses?

A: Dear TINAMEREDITH, we would like to tell you that the measurements of Frame details are more accurate.

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