Buy Prescription Glasses Online at Affordable Prices

Peggy Time: 2018-04-09 13:37

Q: Hello can I order frames only thank you

A: Dear customer, you just choose the \"Fashion\" “Frame only”.

PamRogers Time: 2018-04-09 09:21

Q: I just checked on my order , it says cargo allocating , what does that mean ?

A: Dear customer, your glasses has been shipped out. We will send the shipping code to you today.

CynthiaWheeler Time: 2018-04-09 06:15

Q: Can I email my prescription -- just for your review.

A: Dear customer, if you can\'t read the prescription, you can send the picture of it to us. We will tell you how to place an order.

JazminScott Time: 2018-04-09 05:41

Q: Order #81803310807203 Hi, just wanted to know when this order is expected to ship out?

A: Dear customer, your glasses will been ship out within three business days. Don\'t worry.

ZanitaJohnson Time: 2018-04-09 04:13

Q: 2180324214640 I have an order due date of 3/28. My glasses have not shipped. Where are my glasses

A: Dear customer, we have check the order 2180324214640. Your glasses have been delivered on 05th/4. Please check them again.

svetlanamitrovic Time: 2018-04-08 16:44

Q: Hi i ordered a pair of glasses from you could you please let me know whats happening wit my order im going to pay online please let me know how tank you

A: Dear customer, please tell us your order number. We will check it for you.

DeedeeMaass Time: 2018-04-08 13:12

Q: My pd is 33 what it be with you

A: Dear customer, you just fill in the prescription form when you place the order.

jackirodriguez Time: 2018-04-07 22:26

Q: Hello...I just tried to check the status of my order and realized one of the 9 pairs I ordered, I forgot to put the prescription on. Is it too late to add it to the one pair? Art.No 5201 Color green Count 1 NO Prescription Data No Lenses Details Order Number:2180402011129 I also paid for aster shipping, can I please get a status? THANK YOU! :)

A: Dear customer, if you need to add the prescription into the frame like other, you need to pay the extra($40.9). Hope your reply.

Imani Time: 2018-04-07 10:17

Q: My mom recommended your site for prescription glasses. Apparently there is a TRY ON button, but I cannot find it on the mobile or regular version of your site.

A: Dear customer, some products have no \"Try on\" button, I\'m sorry.

AngelaCroswell Time: 2018-04-06 10:29

Q: how do you check on an order just purchsed? i want to check prescription,

A: Dear customer, please check your email. We have sent the email to confirm the prescription. Or you can check the prescription on the order in your account.

DeborahStahl Time: 2018-04-06 07:19

Q: HELP HELP ORDER# 2180402130400 THE COLOR ON THE FRAME IS WRONG IT SHOULD BE CLEAR. APOLOGIES FOR THE MIX UP!! IT MUST BE CLEAR. CHECKING ON MY ORDER AND SAW THAT THE COLOR WAS WRONG. UP SET YOU DON'T HAVE A PHONE NUMBER TO CALL!!!

A: Dear customer, we check your order and find that the color of the frame is brown, If you need to change it to clear, please reply us to confirm them. We will change it for you. Hope your reply.

RaymondFarrugia Time: 2018-04-05 14:59

Q: Hello Do you do the anti reflecting coating for free please.

A: Dear customer, here are three options for you. Anti-Scratch is free, Anti-Scratch & Glare need to add +$4.95, Premium Coating need to add +$15.95.

SWoods Time: 2018-04-04 20:48

Q: Can I use my flex spending account for prescription lens?

A: Dear customer, you can only pay by credit card or PayPal.

karenodom Time: 2018-04-04 17:33

Q: how do I upload my photo

A: Dear customer, you can click this link \"http://www.wherelight.com/testimonials.php\" or just send your photo to our email. Our email is service@mail-wherelight.com

MichelleLeichter Time: 2018-04-04 16:08

Q: Is it possible to upload a photo of my face and "try on" the glasses? Also, I have entered my prescription 3 times. I selected "confirm" and it did not save my prescription. I am still trying to decide among several pairs and I'd like to continue shopping. Can I save all of the pairs in my cart?

A: Dear customer, you can click th button \"try on\", you can save your prescription after you landed, you can save all of the pairs in youe cart.

Sharon Time: 2018-04-04 14:01

Q: I see several glasses I like, but unsure how they will look on me. Do you have the capabilities for me to upload a photo and try on glasses? This would be most helpful!!!

A: Dear customer, you can click the button \"try on\" to try on glasses.

CatherinePrice Time: 2018-04-04 11:33

Q: addition to previous question regarding the name of the frame I previously ordered I found these numbers on the frame: 5085 C3 51022 145 and G5 G6

A: Dear customer, the frame which you bought before is Dream weaving.

SharonSmith Time: 2018-04-04 08:49

Q: Hello. We picked up our order today at the post office (order #2180227121259). When my husband tried on his new glasses he found out there is something wrong with the prescription. He says he can't see out of the bottom part of his glasses. The prescription is not correct. How can we fix this?

A: Dear customer, please send the picture of your prescription to us by email. We should check the prescription first.

StacyAustin Time: 2018-04-04 05:30

Q: Here's my physical shipping address: 655 Mt View Rd Rapid City, SD 57702 Thank you

A: Dear customer, we have changed your address.

CatalinaAnsaldi Time: 2018-04-03 21:05

Q: I would like to cancel an order I placed so I can modify the prescription. How do I do this?

A: Dear customer,you can tell us the correct prescription. We can change the prescription for you.

eva Time: 2018-04-03 14:05

Q: Hey! I was curious if I could change my shipping to a speeder route? I would definitely pay the extra amount.

A: Dear customer, yes, if you want, please tell us. You need tell us quickly before we ship out them.

HelenSims Time: 2018-04-03 13:53

Q: Hello, Regarding order IID: 2180315073041. This order I placed for sunglass’s did not come as sunglass’s. There is no tint. Please advise what can Wherelight do to assist me with the incorrect order mailed. First time I have had a mistake with Wherelight. I await your reply on this.

A: Dear customer, we have checked your order and find that you choose the tint. If you want the color of the picture, you need to choose \"Default Lens tint\".

DeidraSmith Time: 2018-04-02 18:27

Q: I placed an order using my coupon. Before I hit confirm it had my 55 Copley Address but after I paid with pay pal it had Aldine st. My correct address is 55 Copley St, Rochester NY 14611.

A: Dear customer, we have changed the address for you. Please check it again.

SophieLanglais Time: 2018-04-02 10:18

Q: Hello, i’ve just received my order and i love my glasses but one of them is not the right color????the xenia is too dark it’s like a black one and i find it very dark on my face. Order number 21803210951 42 Can you help me i dont want tortoise i want the palest one call other

A: Dear customer, please send a picture of your glasses to us by email, we will solve the problem.

FrancineLeung Time: 2018-04-01 15:28

Q: Please send gold eyeglass case instead of sold out blue eyeglass case with my recent order.

A: Dear customer, OK, we know, we will ship out them immediately.

Kim Time: 2018-03-31 06:04

Q: I would like to reorder my glasses, put I would like to make sure I do it correctly this time. can some one help me...Please

A: Dear customer, we have sent an email to you, please check it .

LoriHanson Time: 2018-03-30 12:18

Q: Order: 2180307133006 I was wondering if you could help me with tracking of order 2180307133006. The USPS website shows that it arrived in TX but now just shows in transit. The glasses I ordered 9 days after these were delivered 3 days ago. I paid for shipping on both, so I am concerned that these are lost in transit. Thanks, Lori Hanson

A: Dear customer, please contact your local post office first. If you can\'t get your glasses within the prescribed time, we will remake for you. Don\'t worry.

LeeAnnSerls Time: 2018-03-30 10:50

Q: My order: 2180206092552 Trudy 70053 glasses script feels off. I get dizzy and cross eyed feeling wearing them and when I take them off for about 5-10 minutes after. I've only worn them a handful of times and tried to wear them all day to see if I would adjust. I didn't. Are you able to assist? My Timothy 31182 Are perfect and beautiful! Thank you!

A: Dear customer, I\'m sorry to hear that. Please send the picture of your RX to us by email. We need to check the RX first.

DebbieHickman Time: 2018-03-30 08:27

Q: i want to change my email to DSH31871@yahoo.com

A: Dear customer, which email do you need to change? Your account or your order?

KennethQuarles Time: 2018-03-29 10:23

Q: the correct email address is hopemissionarybaptistchurch101@gmail.com

A: Dear customer, we have check your order and found that your PD is too big. Can you confirm that your PD is correct? The UPS does not accept Po box address, would you please provide us with your physical address so that we can ship the glasses to you

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