Buy Prescription Glasses Online at Affordable Prices

Sam Time: 2018-03-29 08:24

Q: I am looking for a pair of reader in strength of 2.75 do you offer just reader?

A: Dear customer, yes, when you fill in the prescription from, you choose the \"Reading\".

SherryHanson Time: 2018-03-28 15:36

Q: I would like to change the shipping on order number 2180327184601 so to receive it quicker. Other companies seem to get the glasses to me within 2 weeks for free.

A: Dear customer, which shipping method do you need?

Carol Time: 2018-03-28 13:46

Q: How do I know if I need small, medium or large frames?

A: Dear customer, these mean the classification of the frame width. You can determine the glasses which based on your previous glasses.

Ruby Time: 2018-03-28 12:48

Q: My friend just introduced me to your website and i am looking for glasses (preferably round) with a 17" bridge. Could you point me to the right direction? Thank you! -Ruby

A: Dear customer, you can check the bridge size on the product page. For example http://wherelight.com/wl/GetInfo-1396.html

Sandra Time: 2018-03-28 12:16

Q: I still cant use the coupon even after this comment Sandra Time:2018-03-23 10:59 Q:I was about to place an order and was using a coupon but didn't place the order. Now I have a new order and trying to use the coupon but it tells me I already used the coupon. What can I do? A: Dear customer, we have changed the status of the coupon. You can use the coupon again.

A: Dear customer, I\'m sorry, you can try it again.

GabriellaKay Time: 2018-03-28 09:12

Q: hi. I bought a pair on 3/08/2018 my order was shipped out 3/11/2018 here its is 3/28/2018 and I still haven't received my glasses. heres my order number id 81803081035233 is there anyway to update me on the status?

A: Dear customer, please contact your local post office first. If you can\'t get your glasses within the prescribed time, we will remake for you. Don\'t worry.

Elliette Time: 2018-03-28 08:41

Q: Good Morning, I purchased frames on March 16th. I am just wondering when they will ship. I haven't received any updated information.

A: Dear customer, your glasses have been shipped out.

ELISSAMUNOZ Time: 2018-03-28 07:46

Q: I used my coupon code but had to cancel the order. I am trying to place a new order using my coupon code and I am getting the message that the code has already been used. Can you please tell me what I need to do so I can use my coupon code for my new order. Thanks!

A: Dear customer, please tell us your coupon code by email, we will change the status of the coupon for you.

CindyBest Time: 2018-03-28 07:38

Q: Can you tell me how long it takes to get the glasses shipped out? I ordered two pairs #2180321133010. The order says "non-shipment". Thank you

A: Dear customer, I\'m sorry. We will ship out them immediately when they are finished.

Linda Time: 2018-03-27 12:16

Q: do you need the actual prescription for my order? If so, how do I get it to you?

A: Dear customer, you just fill in the prescription form when you place an order. So you need to read and remember your prescription.

Danielle Time: 2018-03-27 06:05

Q: I bought glasses a couple of weeks ago. One pair broke the first or second day when I wrapped the provided cleaning cloth around the lens and TOUCHED then to clean of smudges. The other pair fell on my wood floor from about a foot/foot and a half and again BROKE. Both broke in the SAME EXACT place. This isn't coincidence.The glasses on my face from Zenni have been THROWN my my 6 year old and they are fine. I am beyond livid.

A: Dear customer, please send the picture of your glasses to us by email. We will solve the problem when we check the picture. Hope your reply.

Kim Time: 2018-03-26 16:04

Q: I received my glasses on March 23rd, 2018. I cannot see anything, with my glasses on, everything is a blur. How do I send them back

A: Dear customer, I\'m sorry to hear that. Please send the picture of the RX to us by email, we need check the prescription first. Hope you reply.

BrigidIvory Time: 2018-03-26 12:33

Q: iam trying to enter the coupon code i just recieved with my glasses today and it says its already been used

A: Dear customer, please tell us the coupon which you used by email. We will check the status of the coupon.

KimberlyErby Time: 2018-03-26 10:33

Q: The glasses that I ordered should be non-prescription lenses please

A: Dear customer, we will make non-prescription lenses for you.

Sandra Time: 2018-03-26 08:49

Q: I have a coupon and want to order a pair of glasses. The coupon exceeded the cost of the glasses, Would I get to keep the balance of the coupon?

A: Dear customer, I\'m sorry that you can\'t order when the coupon is exceeded the fee of the order. You can buy some other products to exceed the coupon.

VeraSalis Time: 2018-03-26 07:11

Q: Hello. I am trying to enter my physical mailing address and am having trouble locating that section. I recently ordered from you and the address was an email address. please tell me where to update my mailing address. thank you

A: Dear customer, we have checked your order and find that your glasses have delivered. Please check it again. Please tell us your correct address and we will change it for you.

mary Time: 2018-03-25 20:12

Q: can you tell me what color 7301 is? it looks black but says it is color?

A: Dear customer, the color means that the surface of the frame is black, but the leg of the frame is brown. So it is called other.

TinaDenson Time: 2018-03-25 18:41

Q: How do I pick which type of lens I want

A: Dear customer, you can ask your eye doctor to get the type of the lens which you need.

chelseawaite Time: 2018-03-25 12:32

Q: hi my order number is 2180315165607. I paid the extra 18.00 dollars for the fast shipping and its been over a week since Ive ordered them and have not received an email on the status of them. Have they been shipped? if so, what is the tracking number?

A: Dear customer, I\'m sorry. The extra fee is just the shipping fee. We will ship out it this week. Don\'t worry.

JEWELLMcCLELLAN Time: 2018-03-25 11:03

Q: Is the try on service available on all frames? I have only had the option once.

A: Dear customer, not all the frame have \"TRY ON\". I\'m sorry.

Natasha Time: 2018-03-24 22:52

Q: hi! i uploaded my photo and was wondering when my $5 coupon code would arrive? ty

A: Dear customer, we have sent you email, please check it.

AntoinetteSwann Time: 2018-03-24 16:23

Q: Hello, Do you have any pictures of someone wearing Izabella that you can share?

A: Dear customer, I\'m sorry. There are not customer show about this frame.

Shirley Time: 2018-03-24 14:10

Q: Can someone please tell me why only one pair of the glasses that I purchase show confirmation.

A: Dear customer, we have send the email to let you confirm the glasses, but just one glass is sold out. We will ship out your glasses today.

Tash Time: 2018-03-24 12:25

Q: I’ve just placed an order 81803241158029 and realised I’ve input the CYLs the wrong way round for both pairs? Would you be able to amend the order to the correct prescription: Left SPH2.50 CYL 1.00. Axis 90 Right SPH 2.25 CYL 1.25 Axis 75 Pd 63

A: Dear customer, your RX on this order are different. please confirm the \"-\" or \"+\" about your prescription. If you can\'t read the prescription, you can send the picture of your prescription to us by email. Hope your reply.

SARAHHAWKINS Time: 2018-03-23 21:40

Q: i ordered a pair of glasses on 3/12/18 I never got a confirmation email. but I got charged for the glasses. 27.85. I have not received them either. I am not sure if I created an account to order them. the address they would have ben shipped to would be Sarah Hawkins 571 24th ave Longview Wa, 98632. can someone look into that for me.

A: Dear customer, we find that you write your wrong mailbox. We have checked your order and find that your glasses are delivered.

MiaFranklin Time: 2018-03-23 18:38

Q: Hello I have not gotten my glasses as of yet can you tell me where they are at please and thank you.....

A: Dear customer, we have checked your order. Your item departed our USPS facility in SPRINGFIELD MA NETWORK DISTRIBUTION CENTER on March 25, 2018 at 1:15 am.You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400110200882686669220

StephanieFigueroa Time: 2018-03-23 11:29

Q: I wished to verify if the premium coating includes the anti-scratch and glare. Thanks in advance, Stephanie Figueroa

A: Dear customer, yes, it contained. Do you need to change the anti-scratch and glare to premium coating?

Sandra Time: 2018-03-23 10:59

Q: I was about to place an order and was using a coupon but didn't place the order. Now I have a new order and trying to use the coupon but it tells me I already used the coupon. What can I do?

A: Dear customer, we have changed the status of the coupon. You can use the coupon again.

Sandra Time: 2018-03-23 09:46

Q: Can I buy the frame 'Pen' Sku# 31182 and have my personal optometrist do the prescription?

A: Dear customer, yes , but the frame \"Pen\" just can provide the single vision lenses.

TruRaven Time: 2018-03-23 03:59

Q: I have not yet received my glasses & the tracking doesn’t work the order number is LZ129922525CN please advice on why this is & can you tell me when my glasses will arrive please

A: Dear customer, logistics may not be updated. If you can\'t get your glasses within the prescribed time, we will remake for you. Don\'t worry.

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