Buy Prescription Glasses Online at Affordable Prices

BeckyBrown Time: 2020-09-04 16:53

Q: My prescription says "+0.25 if PAL". I think that means add .25 if I am getting progressive lenses, but add .25 to what?

A: Dear Becky Brown, We would like to tell you that we don\'t offer add +0.25.

DorothyPierce Time: 2020-09-04 13:55

Q: Hello! I have happily bought many pair of glasses from Wherelight. My pd is a little too small for many of the glasses I love though. Are you able to adjust manually? I have purchased some of the ones that say they're too small from other sites without any issues. Thanks in advance! Right 30.0/Left 29.5

A: Dear Dorothy Pierce, Which frame do you want ? Please tell us the frame name.

SureyMartinez Time: 2020-09-04 09:22

Q: Hola, la orden # Id:82007230726068 nunca me llego, alguna novedad con el paquete?

A: Dear Surey Martinez, We have shipped your order. The tracking number is 9400115902368877546038. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877546038

Eve Time: 2020-09-04 08:01

Q: Hi, i just recieved my glasses: unfortunately the frame has Some damaging in it; it looks like a hair that is under the coating layer in the frame. What to do? Thanks!

A: Dear Eve, We are so sorry to hear this. Please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

dianna Time: 2020-09-04 04:14

Q: can the second pair be another prescription with the 90% off deal

A: Dear dianna, Yes, you can enter another prescription for the second pair.

Kendall Time: 2020-09-03 17:32

Q: Hi there, I ordered some new glasses recently and I love them but unfortunately 1 of the glasses is blurry when I put them on. I have my script saved in your website and always use that as a saved setting as my script "Kendall" but something must have gone wrong because they are blurry when I look through them. Should I mail them back? Thank you - Kendall 916-505-5712

A: Dear Kendall, We are so sorry to hear this, please don\'t worry, we will help you. Would you please tell us the order number ?

Debra Fuller Time: 2020-09-03 09:58

Q: It has come to my attention that I've paid for a pair of glasses twice. You were paid by my PayPal account and buy my Mastercard account. Therefore I would like you to send me another pair of glasses same prescription same price just not the same frames something pink would be nice and not pointy. Please advise ASAP thank you

A: Dear Debra Fuller, Would you please tell us your order number ? Which order was charged twice ? Please don\'t worry, we will help you.

Tracy Stanley Time: 2020-09-02 15:29

Q: How do If I need small, medium or large?

A: Dear Tracy Stanley, You can check the measurements of each frame on our website.

TierneyGray Time: 2020-09-02 00:19

Q: 82009011320471 I haven’t received any confirmation of the purchase of my glasses

A: Dear Tierney Gray Your order is in processing. Please don\'t worry.

Christy Time: 2020-09-01 06:28

Q: I am having issues with the glasses I just received. I ordered progressives. There is a very noticeable blurry spot in upper portion of the lenses. It is towards the inner portion so it is causing diffuclties in seeing things clearly when looking forward but is ok towards the perifferal vision.

A: Dear Christy, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ? Do you have problem with both pair of glasses ?

AaishaParedes Time: 2020-08-31 15:34

Q: Hi, I ordered Cecelia glasses, as shades, with a navy blue tint. My issue is the blue tint is extremely light. Please advise the best way to address this issue. Thank you Aaisha Paredes

A: Dear Aaisha Paredes, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

kimcarter Time: 2020-08-31 11:24

Q: It says I won one of the owl glass cases but when i check out i dont see the free one.

A: Dear kim carter, please don\'t worry. When you place a new order, we will add it in your order.

PatriceJones Time: 2020-08-31 09:36

Q: I have readers that are +1.25. How would I enter this information for the sphere, cylinder and axis?

A: Dear Patrice Jones, please choose +1.25 as your sph value, please keep cylinder and axis as 0.00

DAVAESTARKS Time: 2020-08-31 09:29

Q: Order number : 2200714100926 I had to replace my glasses and I’m waiting for Blossom to come in . They have not been updated on the usps website do you have any information on tracking

A: Dear DAVAE STARKS, We have shipped your order. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Please don\'t worry.

JudithIngram Time: 2020-08-31 03:40

Q: Hello, I wanted to purchase a pair of your glasses but I’m not sure of how the tent will look on me. Can I purchase the glasses with the tent and if I do not like it can I then Exchange it or Receive a refund?

A: Dear Judith Ingram, If you don\'t like the tint, we can offer you a coupon to place a new order.

CHERYLMOYE Time: 2020-08-30 18:00

Q: My first pair of glasses from have broken twice on the right stem. I fixed them the first time with gorilla glue and have not worn them for 2 months. I put them on today and they snapped again in the same spot. I am so sad. I got so many compliments on these glasses

A: Dear CHERYL MOYE, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

Ezrael Time: 2020-08-30 11:04

Q: Hello, on my order 2200830014320 I mistakenly purchased the Lola glasses in the tortoiseshell color when I intended to buy them in the black color. Can they be switched?

A: Dear Ezrael, OK. We will change it to black , please don\'t worry.

DarelysGonzalez Time: 2020-08-29 21:42

Q: Hi, is my fist time buying and when I try to add all the RX information is asking me to add the ADD info, but in my RX doesn’t have any number or information.

A: Dear Darelys Gonzalez, what type of glasses do you want ? Would you please take a photo of your prescription and send it to us ?

Kelley Time: 2020-08-29 16:43

Q: Hi I have ordered from your site before and was wondering if you could provide me with my prescription?

A: Dear Kelley, OK.We will send you a picture via email.

VickieHanies Time: 2020-08-29 09:58

Q: Hi I just ordered a pair from you and I forgot to change the color ,,,May you please change it to Pearl not Pink !!! Oh Thank you so much !

A: Dear Vickie Hanies, Which color do you want ? We would like to tell you that you choose Pearl in pink.

GlendaNewbill Time: 2020-08-28 16:17

Q: When ordering my frames it said pd to small but my pd does not change and I have other frames just like it that I have

A: Dear Glenda Newbill, Which frame do you want ? Would you please tell us your PD ?

MelissaPhillips Time: 2020-08-28 06:49

Q: How can I do re-order? I need to get another pair of the sunglasses that had already got.

A: Dear Melissa Phillips, please place a new order on our website.

sharon Green Time: 2020-08-28 03:09

Q: 97572 in the pink is that still in stock

A: Dear sharon Green, Sorry, we only have it in black.

yaya Time: 2020-08-26 00:00

Q: Hi, I ordered two different types of glasses with different prescriptions late last month and one came with no prescription and the other one with marking on the glass. I submitted a refund for the first pair and now the system will not allow me to start a second refund. Can you please advice, thank you.

A: Dear Claudia Duarte, We are so sorry to hear this, please don\'t worry, we will help you. Would you please tell us which pair came with no prescription ? Which pair has mark ? Would you please take a photo of the glasses and send it to us ?

SusanaGarcia Time: 2020-08-25 17:31

Q: My frames did not come with a left lens. Is it possible if i could receive a pair with the lenses on them.

A: Dear Susana Garcia, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

Darcia Time: 2020-08-24 14:57

Q: Hello I just got some glasses and wore them for the first time and they are very crooked

A: Dear Darcia, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

linda Time: 2020-08-24 14:54

Q: Name: Linda \\\I'm trying to order glasses but I can't a response to my question regarding my PD- MY PD in right is 30.6 but there a not a place for 30.6 should I go up or down. Please original comment.

A: Dear linda, Please choose 61 as your PD value.

MarquitaGreene Time: 2020-08-24 08:57

Q: My shipping address is wrong ony last order

A: Dear Marquita Greene, do you mean your order # 82008190013358? Would you please tell us your correct address ? We will change it for you.

CandiceBaines Time: 2020-08-24 04:13

Q: My Madison frame only lasted from July to August your site says 3 month guarantee can I get A replacement please

A: Dear Candice Baines, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

TanisMacinsky Time: 2020-08-23 11:15

Q: Im looking for the american flag glasses. What are they called?

A: Dear Tanis Macinsky, Here are the links : https://www.wherelight.com/wl/GetInfo-2421.html?from=list https://www.wherelight.com/wl/GetInfo-2418.html?from=list

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