Buy Prescription Glasses Online at Affordable Prices

taylorcain Time: 2018-10-18 07:49

Q: Hello! I received my package with most items in the mail the other day, However I am missing 3 items. I am missing the Raychelle glasses, the Chelsea glasses, as well as the $45 gray sunglasses. 2180921124811 is the order number. Thank you!

A: Dear customer, we would like to tell you that they were sent to you separetly, the first package includes 9 pairs, and the second package include two pairs which are Raychelle and a $5.00 sunglasses, so please double check and tell us if the first package have nine pairs except the two ones? If so, that is correct.

ChandraWard Time: 2018-10-17 16:06

Q: I received a coupon for my next order but I cannot locate it.

A: Dear customer, we have double checked and we can not find it either, can you remember the reason of issuing it?

JemSpencer Time: 2018-10-17 14:29

Q: Hello, I placed an order and it does not reflect any of my prescription information! How can I fix this?

A: Dear customer, would you please tell us your correct PD and prescription so that we can make changes for you?

Cheryl Time: 2018-10-17 05:02

Q: How can you find out your glasses prescription if you lost it?

A: Dear customer, you can get it from your eye doctor.

sj Time: 2018-10-17 01:03

Q: Do you offer referral credit? I'd like to do video on this and offer to friends, is that possible?

A: Sorry. The referral credit is not opened yet. But we will release $300 bonus for Halloween video, you can follow us and do video to win the bonus since Oct.20.

LoidaMartinez Time: 2018-10-16 18:05

Q: Do you offer high index 1.74?

A: Dear customer, yes, we do offer it.

KM Time: 2018-10-16 08:26

Q: Can you tell me if my glasses have shipped yet? order id is 81810061149274 thanks! Kassie

A: Dear customer, we would like to tell you that the tracking number is 1ZX189650437005574 and you can track it on UPS website a couple of days later.

S Time: 2018-10-16 06:47

Q: Does your company sell readers

A: Dear customer, yes, we do offer it.

RM Time: 2018-10-15 21:18

Q: Hi, can you tell me if you will restock the style Hanks number 5069? Thanks!

A: Dear customer, we have to tell you that we will not restock this frame, please feel welcome to order on our website with another style if you like.

Kimmy Time: 2018-10-15 19:36

Q: As much as i try ti like the glasses i bought i can't. i want a refund and ill return them. I'm so sorry

A: Dear customer, can you specify the questions so that we can see what we can do for you next? Do you mean that you do not like the glasses you ordered?

CaraKelsey Time: 2018-10-15 17:41

Q: HI! My order said it was shipped and i check the shipping and it says it is not found. Did my glasses get lost?

A: Dear customer, the tracking information shows: 2018-10-15 19:10 UNITED STATES, 【UNITED STATES】 Arrived at the local distribution center. You should expect to receive your order soon.

JEBedney Time: 2018-10-15 14:16

Q: Dear Madam/Sir: I ordered my glasses on September 26,2018; Order Number:2180926144014. Can you let me know when I will receive my glasses? Thank you sooo much! In Christ, Joan Elayne Bedney (615) 606-1302

A: Dear customer, the tracking information shows: 2018-10-12 15:17 ATLANTA, 【ATLANTA】 Departed from local distribution center. Your patience will be greatly appreciated.

TiffanyLeGrande Time: 2018-10-15 14:04

Q: I got an email that my glasses were shipped on Oct. 3rd and its now the 15th and I haven't recieved anything. The tracking info you gave me is invalid, so I don't know where my glasses are.

A: Dear customer, the tracking information shows\"2018-10-13 12:29 COMMERCE, 【COMMERCE】 Departed from local distribution center\".

GenOrmond Time: 2018-10-14 19:14

Q: I bought my glasses and they said they were shipped on the 10th it is the 14th now and i still haven't gotten them what do i do?

A: Dear customer, we would like to tell you that your order is now in transit to the US and when it arrives, the information will be updated. Your patience and understanding will be greatly appreciated.

DominicCannon Time: 2018-10-14 01:13

Q: Hello! I need to change the email on my account to vita.iter.mors@outlook.com

A: Dear customer, we have made changes for you.

CherylJuhala Time: 2018-10-13 15:32

Q: I ordered glasses. It said delivered to mailbox today, but it said in Manchester, Tennessee. I live in Battle Ground, Washington, and it says so under my account info. Why was it delivered to the wrong state???

A: Dear customer, concerning this case, would you please contact local USPS first to check it? If it can not solved, please feel free to contact us.

Christina esteban Time: 2018-10-13 14:35

Q: Are you able to insert prisms into the lenses?

A: Dear customer, we do offer prism for single vision lenses.

EmelynGonzalez Time: 2018-10-13 12:50

Q: Order #2181013124446 - I just want to make sure these glasses ship to: 86 5th Street Lodi, NJ 07644. I used paypal and it has my old address on my account. Thank you. Emelyn

A: Dear customer, we would like to tell you that the address is correct in the order form.

Marie Time: 2018-10-13 12:35

Q: I received my glasses today and I also received another customers. Unsure what I should do. Please let me know what you would like for me to do as this customer paid 68.00 for their glasses.

A: Dear customer, can you take a photo of the glasses you received? Please take the photo of the paper on the glasses bag so that we can see the order number.

FariBehnam Time: 2018-10-13 08:49

Q: 2181012194955. HI, Did this order go through?

A: Dear customer, we would like to tell you that we have received your order 2181012200122 and it will be processed immediately.

FaithDickens Time: 2018-10-12 12:51

Q: Will you restock this style Madison Number: 97565 in blue? Also, do you take insurance

A: Dear customer, we would like to tell you that it will be restocked in these two days, and you can check it on our website a week later.

Jessica Time: 2018-10-12 10:33

Q: Hello! I received a 20% off plus free ship discount code yesterday but it is not working. I would like to order my first pair. Can you please help me? Thanks! Jessica

A: Dear customer, we have checked and found that you have applied it to your order 2181012103206, you can go on with it and pay for it.

allison Time: 2018-10-11 20:57

Q: Hello . I placed an order the month pass and I received my order quickly (2 weeks) even before I received my first order I had already order a new pair of glasses. With the tracking number have seen that the package is made in Canada but since September 21, nothing moves. usually have the parcel that move from town to town but the, since the 21st nothing more. I would like to know what's going on thx allison_trepanier2323@hotmail.com

A: Dear customer, we would like to tell you that it has arrived in the Canada, you should expect to receive your order soon, your patience and understanding will be greatly appreciated.

KelliMays Time: 2018-10-11 16:04

Q: How do I find the glasses that I ordered before

A: Dear customer, you can log into your account on our website and then you can see your previous order.

JessicaDunkle Time: 2018-10-11 07:15

Q: I ordered glasses express as the last pair I got from you broke to the point I can’t wear them. I cannot see and have headaches. Have they been shipped? Just trying to figure out because I paid a lot for express and now feel like I am regretting it.

A: Dear customer, we have shipped this order to you on October 12nd and you should expect to receive it soon, your patience will be greatly appreciated.

Kendra Beaufort Time: 2018-10-11 03:59

Q: I have a pair of glasses that purchased and within a short period of time the arm of the glasses broke. Will I be able to be sent a replacement pair of frames?

A: Dear customer, would you please take a photo of your glasses and attach it in the email so that we can check it for you first?

EMMABrown Time: 2018-10-11 02:57

Q: It's a great morning: my question is can you have the bluelight on your lens as well as progressive - where it get darker in the sun? What if you don't know you PD? My Rx say's ACTIVE -YES AND USAGE - PROGRESSIVE is this anything you should be aware of in processing my order? Thank you Emma Brown

A: Dear customer, we do not process progressive with bluelight lenses, and what you referred to is photochromic lenses which will turn to dark when exposed under the sun, and for the PD, we will send you an email about how to measure it.

Nicole Time: 2018-10-10 18:54

Q: Hi I ordered a pair of glasses and I still have not received them. I was charged for them already.

A: Dear customer, we would like to tell you that we have already shipped your order on sep 29th , your patience will be greatly appreciated.

nicole Time: 2018-10-10 18:54

Q: Hi I ordered a pair of glasses and paid for them and I have not received them.

A: Dear customer, would you please give us the order number so that we can check it for you first.

KathrynSimmons Time: 2018-10-10 14:34

Q: I'm stuck. I can't do anything more on this site until someone helps me learn how to add my info and picture.

A: Dear customer, would please take a photo of your original prescription and it in the email so that we can check it for you first.

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