Buy Prescription Glasses Online at Affordable Prices

DeborahScalf Time: 2020-10-27 17:07

Q: I ordered 5 pairs of glasses on Oct 20 and the status says allocating. Can you tell me what this means?

A: Dear Deborah Scalf, We have shipped your order. The tracking number is 9400116902368877875883. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877875883

Crystal Time: 2020-10-27 17:06

Q: Will the frame Tenika be back in stock????

A: Dear Crystal, We are sorry to tell you that it is discontinued.

NahilaPrado Time: 2020-10-27 10:10

Q: 82010180841277 Says my ordershipped but hasnt been received usps? Any updates?

A: Dear Nahila Prado, The tracking has been updated. 9400116902368877849440. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877849440

Himadri Chawda Time: 2020-10-27 06:20

Q: Hi, Do you have shipping for India? If yes what are the shipping charges to India?

A: Dear Himadri Chawda, Yes, please choose UPS Express shipping ($18.95)

TawneyThurston Time: 2020-10-27 05:54

Q: Maye in the color black please

A: Dear TawneyThurston, OK. We will make the glasses for you.

TawneyThurston Time: 2020-10-27 00:44

Q: Maye is the pair I would like please.

A: Dear TawneyThurston, Which color do you want ?

CassandraGutierrez Time: 2020-10-26 20:16

Q: Hello, I was wondering how large your staff is? My last order (about a year ago) was of on a pair of glasses and took 27 days and my current order with multiple items is taking 14 days right now and I was just wondering if it was going to take longer or not, just to get an estimate?

A: Dear Cassandra Gutierrez, We have shipped your order. We will email you a tracking number tomorrow. Please don\'t worry.

PeggyHolsworth Time: 2020-10-26 18:18

Q: I have a new prescription after surgery in my right eye. I took a picture of my prescription and labeled it after surgery. My problem is it doesn’t have a PD on it. It has a Dist/VA. Also the SPH for Right eye is PLANO. Every time I try to select frames I like I get rejected due to Frames too large for PD. Please help I have many glasses I love wearing but now I have to change my lens. Frustrated Peggy Holdsworth (801)577-5815

A: Dear Peggy Holsworth, We would like to tell you that Plano means 0.00, so please choose 0.00 as the SPH for right eye. And your PD is 63.0(31.5/31.5)

MandaSisco Time: 2020-10-25 08:36

Q: Why can't I select my PD for all glasses on this site?

A: Dear Manda Sisco, Which frame do you want ? Would you please tell us your PD ?

Hannah Time: 2020-10-24 19:33

Q: Hi, I am trying to order some glasses but can’t seem to add the axis to my script. How can I do this?

A: Dear Hannah, Would you please take a photo of your prescription and send it to us ? We will help you.

Grace Crick Time: 2020-10-24 18:43

Q: My order is not correct. How do I fix this?

A: Dear Grace Crick , What do you want to change. please tell us. we will change it for you.

Paola Del Mar Rodriguez Pagan Time: 2020-10-23 21:14

Q: I have a question about your “starlight” frame. It said the are “sunglasses” but when I want to choose the type of lens it only gives me the “default no prescription” option. Does this means they are already gonna be dark? Like normal sunglasses

A: Dear Paola Del Mar Rodriguez, Yes. They are dark.

DoreathaONeal Time: 2020-10-23 16:59

Q: What if the usps lost my package

A: Dear Doreatha ONeal, If Usps lost your package, please contact us immediately, we will help you.

CaseyReynolds Time: 2020-10-23 14:41

Q: Good Afternoon, I was wondering if I need to fill in the prescription info if I have uploaded a copy of my prescription. Thank you

A: Dear Casey Reynolds, Yes, you need to fill in the prescription. Thanks for your understanding.

TawneyThurston Time: 2020-10-23 02:01

Q: I order two pairs of glasses from you and the vision is wrong in one of the pairs can I get my money back for those frames?

A: Dear Tawney Thurston, Would you please tell us which pair is wrong ? We will help you.

Bonna Bell Time: 2020-10-22 16:49

Q: Do I use the numbers from my contact box?

A: Dear Bonna Bell, What can we do for you ?

Roberta Angeli Time: 2020-10-22 16:15

Q: Hello, I would like to place an order, but will it take a long time to receive the glasses due to Covid?

A: Dear Roberta Angeli, Where are you located ?

LoriLamb Time: 2020-10-22 11:12

Q: I have 4 pair of amazing glasses from you! I just found that one eye has a change in vision. Is it possible to reorder right lenses only as replacements?

A: Dear Lori Lamb, We are sorry to tell you that we don\'t sell lenses only.

donnajones Time: 2020-10-22 08:38

Q: What are the numbers about

A: Dear Donna Jones, What can we do for you. What numbers do you refer to ?

GraceHolmes Time: 2020-10-22 07:31

Q: Order number: 2200924130432 Please refund my money as Customs have said that prescription glasses are not allowed into the EU. Grace Holmes

A: Dear Grace Holmes, Are you required to pay customs tax? If this is the case, you can pay the tax first, then contact us, we will refund you the money.

Amy lehman Time: 2020-10-21 20:36

Q: How much does it cost extra to have prescription transition glasses?

A: Dear Amy lehman, The cost of photochromic lenses is $31.95. The total cost will depend on your prescription. Once you have that information entered in you will see the lens and pricing options.

MitziWelborn Time: 2020-10-21 16:55

Q: how is the pd measured?

A: Dear Mitzi Welborn, If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Stacy Meisetschlaeger Time: 2020-10-20 18:43

Q: I have the glasses I want in my cart, but mouthing I do will allow me to check out.

A: Dear Stacy Meisetschlaeger, What can we do for you ?

Julia Time: 2020-10-20 14:56

Q: Why will it not take a pd of 60

A: Dear Julia, if you can\'t fill in your PD, it means that the frame is too big, it can\'t fit your PD. Please choose a smaller frame instead. Thanks for your understanding.

luz eleni felix pizarro Time: 2020-10-20 12:10

Q: Me interesan unos estilos podrían decirme como poder comprar el q deseo

A: Dear luz eleni felix pizarro， You need to place an order on our website : www.wherelight.com

Brittany Time: 2020-10-20 09:24

Q: I want to order glasses from your website how do I find out my eyesight numbers like do I call my old eye doctor and ask them

A: Dear Brittany, You need to get a prescription from your doctor.

MoonUnderwood Time: 2020-10-19 16:23

Q: order number 2200925203805 Tracking shows it went to a nearby town, and now has been "forwarded to a different address at 9:29 am on October 19, 2020 in KEENE, TX. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect." I can't find anywhere on the USPS site showing where it was forwarded to. My address on your site is correct.

A: Dear Moon Underwood, Please don\'t worry. It is still in transit. You will receive your order soon.

CarolSharma Time: 2020-10-19 14:56

Q: I like the Sophie Glasses, but they say they do not accept a Prism. Is there anyway I can order these glasses with a +2 Out Prism in both lens? Thank you

A: Dear Carol Sharma， the Sophie Glasses do accept prism, please fill in your prism value.

Victoria Wallace Time: 2020-10-19 14:11

Q: Dear Liszt. Thank you for such a quick reply. As you said, my 3 pairs of glasses arrived today. My progressives are perfect. The pd on my prescription sunglasses was wrong. It should have been 60.0 not 62.0 but I put the rubber enhances on the inside bridge and they fit. The vision is perfect on all 3. Thank you for such prompt and courteous service.

A: Dear Victoria Wallace, Thanks for your support.

Paola Time: 2020-10-19 13:33

Q: Hello my friend got me these glasses but she put the wrong prescription. How can they be exchanged for my right ones

A: Dear Paola, Would you please tell us the order number ? We will help you.

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