Buy Prescription Glasses Online at Affordable Prices

KristinaJones Time: 2018-10-10 10:00

Q: will i receive an itemized receipt upon retrieving my order?

A: Dear customer, yes, you can receive a paper one.

JoniHaley Time: 2018-10-09 18:44

Q: I have ordered glasses for driving from you...now want to order a pair for doing computer work & do not know if I did it right...you didn't ask for additional information when ordering

A: Dear customer, you can take a photo of the original prescription and attach it in the email so that we can check it for you first.

antonio Time: 2018-10-09 18:33

Q: SALUDOS ESTOY TRATANDO DE COMPLETAR UNA ORDEN Y NO ME DEJA PASAR AL PASO 3 CUAL SERA EL PROBLEMA

A: Dear customer, can you take screenshots of the whole page step by step to show us the problem?

CarrieJones Time: 2018-10-09 13:37

Q: I got an email that my order shipped on Sept 25th, but the tracking is saying it has not shipped yet. Please let me know the status of my order.

A: Dear Carrie Jones, we would like to tell you that it has arrived in the US and you should expect to receive it soon.

WillieMay Time: 2018-10-09 12:40

Q: When will I receive my order

A: Dear customer, we have to tell you that tinted lenses will need some time to processed, your patience will be greatly appreciated.

DorotheaBarber Time: 2018-10-08 09:23

Q: 2180915101142 - I have not received my order and there is no information in the tracking history. Please let me know the status of my order. Thank you.

A: Dear customer, we have checked and it will be updated in 2-3 working days, your patience will be greatly apprecitaed.

BeverlyGilley Time: 2018-10-08 06:50

Q: My glasses were suppose to only take 4-8 days for processing. We are now on day 10. WHEN are they going to be shipped?

A: Dear customer, we would like to tell you that we have shipped this order to you today, your patience will be greatly appreciated.

TINAMEREDITH Time: 2018-10-07 23:46

Q: what is the difference in the free form progressive VS just progressive. I see a price difference , what will I be paying extra for?

A: Dear customer, we would like to tell you that free form is better to get used to than progressive.

taylorcain Time: 2018-10-07 23:02

Q: 2180921124811 still in same status as last time I reached out to you, I got a reply on the 3rd stating that the order would be rushed. And would arrive before the end of the month. It's been 15 days since the order was placed, and I already paid for the expedited shipping.3-10 business days, going out of town at the end of the month. When will these be shipped and when will I receive them?

A: Dear customer, we have to tell you since you ordered tint, it usually take long time and we indeed will rush it for you so that you can receive it at the end of October, if it can not, we will ship these pairs which are finished to you, your patience will be greatly appreciated.

PhyllisGrier Time: 2018-10-07 12:47

Q: THIS IS THE 4TH EMAIL, SENDING SOME HARD TO READ PICTURE IS NOT GOING TO CUT IT, YOU HAVE MY MONEY AND NEED TO KNOW EXACTLY WHEN IT WAS SHIPPED. I DON'T THINK I WILL EVER ORDER FROM YOU COMPANY AGAIN!!!

A: Dear customer, we have sent an emaill about it, your patience and understanding will be greatly appreciated.

OsbertAird Time: 2018-10-07 11:49

Q: good Afternoon My RX has 2 sets of OD and OS and i am not sure what to do when adding the RX to my order

A: Dear customer, concerning your case, you can take a photo of your original prescription and attach it in the email so that we can check it for you first.

Camila N. Time: 2018-10-07 10:32

Q: Hello! I would like to know how long my order takes, I paid for a shipment and I see that there is no update on my order! I ordered them more than a week ago and I do not see any updates, they could update me about my order. Thank you. Order number: 81809290957165

A: Dear customer, we would like to tell you that your order can be shipped out in a couple of days, your patience will be greatly appreciated.

ValerieWaugh Time: 2018-10-07 00:50

Q: Hi... do you ship to Uk?

A: Dear customer, yes, we do.

Nicole Fowler Time: 2018-10-06 14:42

Q: Does the promotion code lense20 only apply to certain lenses? The promotion ad says all glasses in my email, but when I went to use the promotion code it stated that sorry there are not any lenses on this order. I went back twice to confirm that I chose the lenses of my preferences in my order and they are lenses with this order. Please advice.

A: Dear customer, we have to tell you that if the lenses you choose is free, the promo code will not work.

Jennifer Time: 2018-10-06 09:56

Q: Hi, I was wondering if your bluelight protect lenses are tinted or clear. Also are the anti-scratch and anti-glare? Thanks!

A: Dear customer, it is clear with a little yellow on the lenses and it do have anti-scratch and anti-glare.

SusanClark Time: 2018-10-06 06:19

Q: I can’t complete an order. Won’t let me go past prescription

A: Dear customer, would you please take screenshots step by step to show us the problems?

tondrahayes Time: 2018-10-05 21:09

Q: Do you happen to carry transition lenses?

A: Dear customer, we would like to tell you that we do offer it and it is called photochromic lenses on our website, you can check it under lens tint choice.

GailStanfield Time: 2018-10-05 08:27

Q: I didn't get any response or a receipt after I ordered? I need a confirmation please. Gail Stanfield

A: Dear customer, we would like to tell you that your order was shipped out on October 5th, your patience will be greatly appreciated.

BeverlyGilley Time: 2018-10-05 05:11

Q: I paid for expedited shipping. These glasses should be shipped. I need them. You have my money. It is time to get them shipped please.

A: Dear customer, we have to tell you that since you ordered progressive glasses with tint, it will take longer time than normal lenses to be processed, your patience and understanding will be greatly appreciated.

PamCURRIE Time: 2018-10-04 23:32

Q: It won’t let me use the discount code lense20 Thank you Pam

A: Dear customer, please wait several hours, and it will start soon.

Elm Time: 2018-10-04 22:11

Q: How is the lense20 coupon applied? I have chosen upgraded lenses but when I enter it error presents "cannot be applied to shipping'

A: Dear customer, please wait several hours, and it will start soon.

TrishaBell Time: 2018-10-04 22:01

Q: Hello. I am trying to apply the promotional code lense20 and it keeps coming up invalid.

A: Dear customer, please wait several hours, and it will start soon.

JoeAnnaMcCowan Time: 2018-10-04 16:42

Q: I want to order sunglasses But I cant

A: Dear customer, would you please specify the problems you are having so that we can see what we can do for you next?

Arelys E Rodriguez Time: 2018-10-04 12:31

Q: I was receiving my glasses today I am so upset because after so long they arrived with scrapes and I can not see well because of that.

A: Dear customer, concerning your case, would you please take a photo of the glasses and attach it in the email so that we can check it for you first?

MichelleMoore Time: 2018-10-04 11:00

Q: Where can I see my rx?

A: Dear customer, you can log into your accoun to check it if you like.

LaNita Time: 2018-10-03 16:49

Q: What is the default tint is shown on the red Cameron sunglasses? http://m.wherelight.com/mobile/product/product.php?pid=1696

A: Dear customer, we would like to tel you that if you want the tint show on the glasses, you can choose default tint when ordering, we do have this option.

taylorcain Time: 2018-10-03 11:46

Q: 2180921124811 is the order number. I am just reaching out to see when these will be shipped. I an in need of receiving the glasses by the end of the month. According to the website it was only suppose to take 3-10 business days, and the order was placed on 09/21. U understand the glasses would be made, but when will they be shipped out. Please let me know as soon as possible other wise i will need to go local and purchase another pair... Thank you.

A: Dear taylor cain, we would like to tell you that we will rush this order for you and make sure that you can receive it before the end of October.

MarlaWoodardmar Time: 2018-10-03 07:28

Q: I would like to know if Sakura # 5043-1×1 come in readers I need them in a 100 vision

A: Dear customer, we would like to tell you that if you want readers with +1.00 magnification, you can order it with this frame if you like.

ca Time: 2018-10-02 20:33

Q: Hi, I'm trying to apply the 'lense20' coupon code at the checkout but it's coming up as invalid. Is there another I can try?

A: Dear customer, the coupon code works from Oct 5th to Oct 8th. Please try it during this time.

Marie Time: 2018-10-02 20:20

Q: I have checked my shipping with my tracking number and it says they are waiting on product to be shipped. On your site it says it has already shipped on 9/25/2018. Just checking to see if it has been shipped or not.

A: Dear customer, we would like to tell you that your order is now in transit to the US and when it arrives, the information will be updated.

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