Buy Prescription Glasses Online at Affordable Prices

DeannaBender Time: 2018-09-19 14:28

Q: Is there a place to download your photo to see what the frame lools like on each individual's face?

A: Dear customer, we have \"try on\" feature on our website, you can check it first and if you still have problems, please feel free to contact us.

PennyDavis Time: 2018-09-19 12:32

Q: Hello! I made my purchase a little over a week ago and was given a tracking number w/ website. However, whenever I go to check it, I'm told the number is invalid, there is nothing there, or it's just not found. What's going on? This is my first purchase with you. Please don't make it be my last.

A: Dear customer, we have checked and it is on the way to your country, when it arrives, the information will be updated.

RochelleWillis Time: 2018-09-19 08:27

Q: My question is the system doesn't save my prescription So each time I choose a frame I have to reenter my prescription

A: Dear customer, we would like to tell you that it can be saved on our website, you need to click the box to save when ordering, you can check the ordering page, if you can not find it, please contact us.

Jamie Time: 2018-09-19 05:22

Q: I wish to have Photochromic lenses. I don’t see how to add that feature when I’m preparing an order. Also, what is the price for this?

A: Dear customer, we would like to tell you that we do offer it, you can check it under lens tint choice.

Aurie Time: 2018-09-18 16:29

Q: Do you guys text or call customers regarding any orders placed?

A: Dear customer, we would like to tell you that we will send an confirmation to you via email.

Brittany Time: 2018-09-18 11:45

Q: My order shipped out a few days ago and still isnt showing up on the tracking website

A: Dear customer, we would like to tell you that your order is now in transit to the US and when it arrives, the information will be updated. Your patience and understanding will be greatly appreciated.

KendraHays Time: 2018-09-18 11:34

Q: Am I able to get the lens without any Rx in them? I am wanting to have the lens in the glasses, but get the prescribed part complete somewhere else.

A: Dear customer, would you please tell us if you mean that you want to order frame with non-prescription lenses from our website? If so, we would like to tell you that we do offer it, please feel free to order on our website.

NadineDeyett Time: 2018-09-18 08:05

Q: Hi There I was trying to track my order but it has been in showing shipping label was made on September 13th, 2018 but no tracking information. My number is 9400110200881839272416 Thanks so much!

A: Dear customer, we have checked and the information was updated and you can track it on USPS website if you like.

Jamie Thomas Time: 2018-09-18 01:22

Q: I typed my email address incorrectly when I attempted to create an account. I believe that I typed: ladyegas123@gmail.com instead of ladyvegas123@gmail.com. I didn’t see an option to correct my error. Can you do this for me please?

A: Dear customer, we have changed it for you and you can use the correct email address to log in if you like.

Heridel Time: 2018-09-17 16:26

Q: Order number 2180909172252 Hello I would like know the status of my order. This is my first purchase with you and I dont know If I did the correct process. Thank you, Heridel

A: Dear customer, we have to tell you that your order is still being processed and we will rush it for you, your patience and understanding will be greatly appreciated.

AstaHeller Time: 2018-09-17 12:14

Q: When should I expect my order to arrive? Correct email Astimom@gmail.com

A: Dear customer, we would like to tell you that your order is in transit to the US and when it arrives, the information will be updated.

RobynLane Time: 2018-09-17 09:05

Q: I am about to mive and have an order that will be shipped soon can I change the address

A: Dear customer, we have to tell you that this order has already been shipped to you, no changes can be made now, your understanding will be greatly appreciated.

DeborahDeloney Time: 2018-09-17 08:59

Q: Please let me know my order status. Order number is: 2180410175827. I am showing payment was received via paypal on 9/6/18 and was deducted from my bank. Thank you, Deb Deloney

A: Dear customer, we would like to tell you that we have shipped this order to you today and you should expect to receive a tracking number tomorrow.

MonicaMazur Time: 2018-09-16 23:28

Q: When will my order be shipped?

A: Dear customer, we have shipped this order to you today and you will receive a tracking number tomorrow.

BrittanyCarney Time: 2018-09-16 21:19

Q: Hi I was wondering if you guys got the correct address to ship my order also I paid more for faster shipping. The order number 81809062144088

A: Dear customer, we have to tell you that it still can not be accepted by UPS, would you please provide us with another address instead?

LaBrea Time: 2018-09-16 18:46

Q: It’s asking me for an ADD but my script doesn’t have one. It won’t let me save my script.

A: Dear customer, we have to tell you that we do not process Bluelight Protect lenses with Add, would you please tell us if you want us to process this order as you ordered?

RochelleWillis Time: 2018-09-16 07:54

Q: I'm trying to go back in to my address to make a change I can't find the edit to do so

A: Dear Rochelle Willis, would you please tell us the order number and correct address so that we can make changes for you?

TyraCorbin Time: 2018-09-15 18:20

Q: I wanted to change the pd on my two pairs of glasses so it’s both 74.5

A: Dear customer, we have made changes to your order.

RoseCarmouche Time: 2018-09-15 07:10

Q: My glasses just broke on the right corner where the screw is Have thes glasses almost a month what should I do to fix this .

A: Dear customer, can you take a photo of the glasses and attach it in the email so that we can check it for you first.

NormaZammit Time: 2018-09-15 06:14

Q: i am trying to upload my photo on the website but did not manage up to now. can you instruct me on how to upload my photo pls to see how the glasses look on me. thanks

A: Dear customer, we have to tell you that not all our frames have this feature, you can tell us the frame number so that we can check first.

SerenaCrooks Time: 2018-09-15 06:04

Q: Do you ship to Canada Serena

A: Dear customer, yes, we do.

DominicCannon Time: 2018-09-14 16:32

Q: Hello! I entered the PD on my most recent order incorrectly. Can you change it to 71 for all of the glasses on the order I just placed?

A: Dear customer, we have made changes to all the pairs.

RobynJohnson Time: 2018-09-14 15:36

Q: Do you do contact lenses

A: Dear customer, we do not offer it.

KristinaWalker Time: 2018-09-14 14:36

Q: I ordered 2 pair of glasses on the 3rd and 2 pair on the 5th and they are still sitting in processing and i paid for fast processing! Can you give me information on that

A: Dear customer, we can ship the glasses to you next week, your patience and understanding will be greatly appreciated.

Angela Time: 2018-09-14 12:06

Q: I cannot put in ADD

A: Dear customer, we have to tell you that you need to order multifocal glasses so that you can enter Add.

TerriWilliamson Time: 2018-09-14 08:26

Q: I just want to say that I am so pleased with my glasses! I ordered a pair and they came sooner than expected! About 19 days! Plus they are super cute! I will be ordering more in the future!

A: Dear customer, thank you for your feedback, please feel welcome to order on our website.

Tina Time: 2018-09-14 07:27

Q: I use zennioptical all the time and wanted to try your company. My frames I get from them say 135-51-17 temple 138, how will I know your measurements will be the same as Zenni? I have ordered glasses at my local eye store and they said 127-17-52. but when I compare the 2 glasses, they are the same size even though they both show a different size. So how will I know what size to order from you?

A: Dear customer, you can measure your current frame and check the detailed dimensions on our website.

Krissy Time: 2018-09-13 17:54

Q: Hi it’s been 9 days since I placed my order and I paid for express shipping! Can you please advise why it takes so long when I paid for the faster service and an update on my order. Thank you Krissy

A: Dear customer, we would like to tell you that we can ship the glasses next week, your patience and understanding will be greatly appreciated.

SteveTrujillo Time: 2018-09-13 16:51

Q: Do you have optometrists you work with? I'm in the Portland area and my prescription is expired. Didn't know if you have a network of optometrists you recommend.

A: Dear customer, sorry, we do not, your understanding will be greatly appreciated.

Gemma Time: 2018-09-13 15:33

Q: Hi just wondering if you would be getting the ‘Trudy’ frame in gold (pink gold) back in stock at all? Many thanks

A: Dear customer, we have to tell you that it can not be restocked any more, your understanding will be greatly appreciated, please go to our website to choose another frame if you like.

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