Buy Prescription Glasses Online at Affordable Prices

Ginette Time: 2018-02-09 07:50

Q: Bonjours JE suis incapable d'inscrire ma prescription svp aider moi

A: S\'il vous plaît envoyer votre prescription à notre boîte aux lettres, nous allons vous aider.

CynthiaMoore Time: 2018-02-09 02:45

Q: i ordered single and need progressive lens. i am willing to pay difference but paypal or other way to pay will not allow me to do this. how do you suggest i do this? i can not wait to see these glasses, so please let me know what to do...thanks in advance.

A: Dear customer, I\'m sorry to let you wait so long. If you don\'t place an order, you can send the picture of your prescription to our email. We will help you. Our email is service@mail-wherelight.com

Jillian Time: 2018-02-08 14:27

Q: I am looking for computer glasses with the latest anti reflective coating and possible tint for contrast. Do you offer anything like this?

A: Dear customer, yes, you can choose them during the ordering process.

DonnitaMarks Time: 2018-02-08 08:11

Q: What does Cargo Allocating mean?

A: Dear customer, this means that your glasses will be sent to the factory.

Katie Time: 2018-02-07 23:37

Q: Do you have mirror sunglasses?

A: Dear customer, yes, we have, you just choose the mirror tint.

LanaDupont Time: 2018-02-07 13:50

Q: Your site deleted all my information and order. I was ordering the frame name Lana and it is no longer on the site, has it been discontinued? Also it isn't allowing me to properly upload my photo to try on frames, is there a problem with the site ?

A: Dear customer, we didn\'t delete your order, your order is placed by the other account. I\'m sorry that Lana is sold out. You can see Hattie. It is the same frame as Lana. Do you can\'t upload your photo by computer or mobile?

TerriSackett Time: 2018-02-07 12:13

Q: I would like to return or exchange a pair of non prescription glasses I purchased from you.They look terrible on me. Thank you, Terri

A: Dear customer, if there are something wrong with the frame, we will give you a new one or refund to you. If just you don\'t like it , you need to return it to us. Then we will refund 50% to you.

Erica Time: 2018-02-07 11:36

Q: Tracking Number: LS504546271CN That is the tracking number for two glasses that I purchased on your website. I have yet to receive any one the items.

A: Dear customer, I\'m sorry to let you wait so long. We ship out your glasses on 08th/01/2018. Free shipping will take 30-45 business days. If you get your glasses without prescribed time, we will give you a coupon or remade for you.

RosemarieSmith Time: 2018-02-07 09:25

Q: 2180122073630-I am inquiring of the status of my order. Please reply as soon as possible.

A: Dear customer, I\'m sorry to let you wait so long. We will ship out it this week. Don\'t worry.

AprilWindham Time: 2018-02-07 07:10

Q: Status of order #2180127162842 Please advise - I paid for express delivery. What is the hold up? Please advise thank you

A: Dear customer, we get your email that you want to change frame and prescription. But we don\'t know your new frame and new prescription. Please reply us soon.

SuzannePriddy Time: 2018-02-07 06:59

Q: I received a message to send a picture of my original prescription. How and where do I do that?

A: Dear customer, what is wrong with your glasses?

KathleenBradburn Time: 2018-02-07 06:46

Q: I placed order number 81712281039184 on 12/28, on January 4th I received a tracking number for my order. I still have not received my order and when I try to track it, it says its still in pre-shipment. I would like to know when I'll be getting my glasses.

A: Dear customer, I\'m sorry to let you wait so long. We ship out your glasses on 04th/01/2018. Free shipping will take 30-45 business days. If you get your glasses without prescribed time, we will give you a coupon or remade for you.

KarenScott Time: 2018-02-06 15:43

Q: I didn’t realize that the Rex was for single vision, I need progressive and also medium size frames instead of large.

A: Dear customer, if you need to change single vision to progressive, you need wait for more 15 business days before we ship out it. And you need pay extra for progressive. We have stopped your glasses, please reply us soon. Thank you.

Pineapple Time: 2018-02-06 15:27

Q: Do you have the blue light blocker lenses to protect eyes from computer screens????

A: Dear customer, yes, we can choose the \"Bluelight Protect\" on \"Functional Lens\" .

Sabrina Time: 2018-02-06 15:06

Q: Hello, I want to order ONLY the frames, because I have ordered glasses from online the prescription is NEVER right. So, I can get my prescriptions in the 7 pair of glasses that I want order today. Please advise ASAP. Thank you Sabrina McClain Poole

A: Dear customer, yes, you can buy the frame only.

DanielleFoley Time: 2018-02-06 14:34

Q: I just placed an order (order #: 2180206142938) and I put in the wrong pd. My actual pd is 60.5. Could I have that fixed on my order? Thank you so much!

A: Dear customer, we have changed your pd. Please check it again.

Lucy Time: 2018-02-06 13:01

Q: I have a measurement of lens 54 bridge 14 and arm 140 do these Moana glasses fit me? or do I need to place in my measurements Also I want to order them without prescription lenses I just want the frames how do i do this?

A: Dear customer, you can comparing with your glasses which you wear before. Or you can \"TRY ON \" on our website. You can choose the frame only.

ToniGodwin Time: 2018-02-06 08:44

Q: I love your glasses but, I have so many concerns. Many people cancel because of the length of time it takes to receive the glasses just to have some sort of malfunction. you in return blame it on the PD and ask to get a physician proof and it's never the PD, it's the axis or something minor that happens to be your neglect, and then we have to wait even longer for the glasses. Please rectify this matter so I can continue to purchase from Wherelight

A: Dear customer, we will take on the mistakes which we have made.

AprilWindham Time: 2018-02-06 08:04

Q: Status of order 2180127162842? Please advise

A: Dear customer, we get your email that you want to change frame and prescription. But we don\'t know your new frame and new prescription. Please reply us soon.

RosemarieSmith Time: 2018-02-06 08:00

Q: I am checking the status of my Order.

A: Dear customer, I\'m sorry to let you wait so long. We will ship out it this week. Don\'t worry.

AmyVoss Time: 2018-02-05 19:36

Q: Where do I upload a photo to try on glasses?

A: Dear customer, you can click the button \"TRY ON \" on the product page.

KimDeCerio Time: 2018-02-05 16:48

Q: I am looking for glasses that people have posted on the website. I have the product codes and can't put them in the search bar to find them. nothing comes up.How do I find with product code.

A: Dear customer, you can tell me the product codes you want, I will give you the product link. Email: service@mail-wherelight.com

AbigailValdivia Time: 2018-02-05 16:08

Q: Hello Ill like to CANCELED my order 81802042028589 NO LONGER NEED IT. AND REFUND TO MY CREDIT CARD THANK YOU

A: Dear customer, order 81802042028589 has been canceled already. Your order was unpaid before.

VioletFranco Time: 2018-02-05 14:39

Q: I downloaded a picture to try on glass but the glasses don't show up on photo ..How do I delete picture from TRY ON

A: Dear customer, did you choose your PD, is there any error code? Can you give me the screenshot so I can tell you how to continue. Email: service@mail-wherelight.com

ElaineGomez Time: 2018-02-05 14:16

Q: I have yet to receive my eye glasses. Can you please let me know what is taking so long.

A: Dear customer, I\'m sorry to let you wait so long. We ship out your glasses on 07th/01/2018. Free shipping will take 30-45 business days. If you get your glasses without prescribed time, we will give you a coupon or remade for you.

Allison Time: 2018-02-05 13:38

Q: Order number2180121204708... need update please

A: Dear customer, your glasses have been finished. If you need change your prescription, please send to our email(service@mail-wherelight.com). Hope your reply soon.

Shawna Time: 2018-02-05 09:35

Q: Madison #97565 is "out of stock" in women's large, in red. Is there a chance you will get more.

A: Dear customer, yes, but we get the glasses again until the end of February.

WonderRo Time: 2018-02-05 07:40

Q: Hello on 1-22-2018 I ordered a pair of glasses from your website. I was charged 2x for this order. Once on paypal and once through my credit card and only received 1 pair of glasses. I do have a print out of my bank transactions which I will be glad to email you. But I was wondering instead of getting a refund if I can apply the $47.90 which was for the glasses and shipping towards a new pair of glasses.

A: Dear customer, please tell us your order number by email, we will check it for you. Our email is service@mail-wherelight.com.

Kathy Time: 2018-02-05 06:36

Q: I placed an order 1/22/18 and I am unable to see tracking or pull up any information on the order. I do show that it was payed through paypal with no issues.

A: Dear customer, your package has been shipped out on 5th/02/2018. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LS647037441CN

GinaTejero Time: 2018-02-04 23:03

Q: Could you please track my order for me? Thank you. order number 2180112064835

A: Dear customer, I\'m so sorry to let you wait so long. We have shipped out your glasses on 18th/01/2018. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LZ026323785CN.

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