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tiffanyharvey Time: 2017-02-05 06:44

Q: Hello my name is TIFFANY Harvey and was checking the status of my order. I believe that my order was ship to any incorrect address. You may contact via email or phone 773-225-2259

A: LT768858105CN this is the correct tracking No.

TeresaBrassfield Time: 2017-02-04 21:23

Q: My order number is 81701211727559. Says my pig was delivered to NJ. Please confirm order and where my order is. I live in MO. 4801 Barbara Drive 63121

A: LT763339409CN this is the correct tracking No.

New Time: 2017-02-04 20:57

Q: When will my order be shipped?

A: Dear Customer, Thanks for choosing Wherelight. Your order has been dispatched to process. After it finished, we will ship it to you as quickly as possible. Keep Being Awesome Your Wherelight Team https://www.wherelight.com/

TiaLaird Time: 2017-02-04 20:13

Q: It looks like my glasses went to Linden New Jersey from the tracking, I am see could you please tell me where my glasses are?

A: LT761150158CN this is the correct tracking No.

TeonaLasc?r Time: 2017-02-04 14:55

Q: Hello! I ordered my glasses over a month ago and still have not received them yet. Plus, I just checked and apparently I have to pay for one of the pairs that I ordered but I already did! Both pairs were $50 total. I am not paying again for them. Fix it asap and tell me when I will get my glasses! I'm getting frustrated! Thank you!

A: sorry to get trouble to you,during the Spring Festival logistics slowly or not updates will happen,hope your understanding.

Cari Time: 2017-02-04 12:52

Q: Hello, My order has been sent to the wrong side of the country. (Order Number:2170113124206) Using the tracker number you provided, it shows the glasses were just delivered to an address in New Jersey. I live in California -- 3000 miles away. Please let me know how you will fix this.

A: LT765909942CN this is the correct tracking No.

CourtneyRuss Time: 2017-02-04 12:18

Q: My order has been delivered to New Jersey. I live in New Zealand.

A: LX260783875CN this is the correct tracking No.

JessicaBall Time: 2017-02-04 11:49

Q: Where are my glasses?! I got confirmation that they were delivered to the wrong state. Please help :(

A: LT763339355CN this is the correct tracking No.

EufemiaAponte Time: 2017-02-04 11:49

Q: My order was placed 1/12/17 #2170112150414... I was informed by email my glasses were en-route to Chicago 2 weeks ago.... where are my glasses.... If I don't receive them soon I want a full refund of my money.

A: LT763339267CN this is the correct tracking No.

MariaDelucio Time: 2017-02-04 10:04

Q: I got a update on my order an its says its out for delivery in Linden NJ.. I don't not live in that state. I live in Idaho. So I want to know why its being delivered to the wrong state???? This is my tracking number LT765898706CN

A: LT765898706CN this is the correct tracking No.

AmberSkipper Time: 2017-02-04 08:54

Q: The tracking website says my package is out for delivery in New Jersey, I live in Texas! Help please

A: LT763339488CN this is the correct tracking No.

KellyRipoll Time: 2017-02-04 08:11

Q: I ordered my glasses on 1-15-17 and still have not received them. Can you please tell me the status of my oder? My order number is81701152001140. Thank you kindly.

A: LT751873307CN this is the correct tracking No.

DeniseHumphrey Time: 2017-02-04 07:56

Q: Hi. My tracking information that I was provided shows that my order was sent to Kearney, NJ. I live in Blue Springs, Missouri. My order number is 2170121092926. I'm reading all these comments and thinking I've made a HUGE mistake ordering my glasses from your company. Was I given someone else's tracking number? Where are my glasses? Please advise ASAP what is going on.

A: LT765898604CN this is the correct tracking No.

ZekeyaTabb Time: 2017-02-03 16:40

Q: Can I please get at least an estimated date of arrival?.

A: Dear Customer, Thanks for choosing Wherelight. Your order has been dispatched to process. After it finished, we will ship it to you as quickly as possible. Keep Being Awesome Your Wherelight Team https://www.wherelight.com/

erinMares Time: 2017-02-03 12:16

Q: it said payment processing with a smiley face order number 2170106083819 wondering if it went through?

A: dear customer, you can\'t payment

joniengland Time: 2017-02-03 04:16

Q: I still have not received my glasses . Can you check please. Thank you.

A: your pageage will fly to you soon.we check the result.

DeniseSchmeitzel Time: 2017-02-02 18:33

Q: Hello I would like to know where my order is at , and when to expect it??

A: dear customer, workers don\'t work during the chinese New Year.and your order need design,don\'t worry,we must deal with your order as soon as possible when we finish vacation.thanks for your understanding.hope your reply.

AmyAnneMitchell Time: 2017-02-02 18:23

Q: I never received my Cat Eye reading glasses please rectify this asap thank you My order has taken a very long time for all orders which I find unsettling and upsetting. Amy AnneMitchell

A: dear customer,I\'m so sorry. We will send a new one to you immediately.

ConnieTweedell Time: 2017-02-02 17:53

Q: Was wondering status of my glasses?

A: Please tell me your orderId, we will check your logistics information.

JocSanti Time: 2017-02-02 16:32

Q: How long and I gonna have to wait? This is really frustrating and I don't know where they are????

A: don\'t worry,dear customer,we found it\'s shipped out 20th/1/2017,you know maybe logistics information not updated,maybe logistics is slow in special times(chinese New Year) thanks for your understanding,thanks.

MelissaFitzgerald Time: 2017-02-02 13:48

Q: Hello yet again. Where are my glasses? And why aren't I getting any answers?

A: don\'t worry,dear customer,we found it\'s shipped out 17th/1/2017,you know maybe logistics information not updated,maybe logistics is slow in special times(chinese New Year) thanks for your understanding,thanks.

TammyKahl Time: 2017-02-02 13:30

Q: I have not received my order and ordered all the way back around New Years. My order number was 81701020054468.

A: dear, sorry to take trouble to you, we checked and found the other package has arrived in Chicago, and it will be delivered to you soon. :)

TomishaDavis Time: 2017-02-02 08:15

Q: Where are my glasses?

A: don\'t worry,dear customer,we found it\'s shipped out 18th/1/2017,you know maybe logistics information not updated,maybe logistics is slow in special times(chinese New Year) thanks for your understanding,thanks.

CarmenSantos Time: 2017-02-02 07:23

Q: Can I please get at least an estimated date of arrival

A: don\'t worry,dear customer,we found it\'s shipped out 11th/1/2017,you know maybe logistics information not updated,maybe logistics is slow in special times(chinese New Year) thanks for your understanding,thanks.

MelissaFitzgerald Time: 2017-02-01 13:11

Q: I am not understanding how my glasses were in Chicago a week ago and they still aren't here. I live in Ohio. I keep sending messages and get no answers. just the run around. You don't care about your customers. It shows with all the messages from others who are still waiting for their glasses. It is not a logistics problem. It is your problem. Where are my glasses? Where are everyone elses?

A: don\'t worry,dear customer,we found it\'s shipped out 17th/1/2017,you know maybe logistics information not updated,maybe logistics is slow in special times(chinese New Year) thanks for your understanding,thanks.

EdithLawrence Time: 2017-02-01 10:37

Q: I haven't received my order and I don't see it on here either.

A: dear, your package has arrived, and it will be delivered to you soon. :)

MariahSpeakman Time: 2017-02-01 08:56

Q: I ordered my glasses on 1/20/17 and would like to know where they are.. I do not have a tracking number but my order number is 2170120080048. I am extremely disappointed as I sent an email to the nancy@wherelight.com and have yet to received an email back. Very unsatisfield!

A: don\'t worry,dear customer,we found it\'s shipped out 21th/1/2017,you know maybe logistics information not updated,maybe logistics is slow in special times(chinese New Year) thanks for your understanding,thanks.

KimberleyBrooks Time: 2017-02-01 07:22

Q: Just wanted to know the status of my order. Thanks

A: dear customer, workers don\'t work during the chinese New Year.and your order need design,don\'t worry,we must deal with your order as soon as possible when we finish vacation.thanks for your understanding.hope your reply.

CAROLEIVISON Time: 2017-02-01 04:29

Q: You shipped my order on December 30 - I received it on January 30. Thank you. However I ordered two pair of glasses and was told they would ship together. I still haven't received order 2161221105556.

A: dear, sorry to take trouble to you, we checked and found the other package has arrived in Chicago, and it will be delivered to you soon. :)

MisheleWishart Time: 2017-01-31 20:12

Q: Hello this order has not arrived, can you please advise me as to were it is?...the tracking will not work Thanks Mishele Australia Order Id 2161231020732 Tracking Number LX253716124CN

A: dear, your package has arrived in Chicago, and it will be delivered to you soon. :)

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