Buy Prescription Glasses Online at Affordable Prices

AngelaSnyder Time: 2023-01-02 07:17

Q: Hello May I kindly ask When are you going to ship out my glasses. They have been with a created label for USPS awaiting them since the 29th of December. I would kindly appreciate an update. Thank you so much. I am super excited for my new glasses. Happy New Year

A: Dear Angela Snyder,We would like to tell you that we have shipped your order out. It is in transit to the US. When it arrives in the US, the tracking information will be updated soon. And the shipping time is 12-21 business days.

HeatherGable Time: 2023-01-02 05:27

Q: Regarding order 82212180923123. I was sent a message December 27 saying the order had been shipped. The shipping service does not show that it has received the items to ship. I understand with the holidays getting the item to them to be shipped may be slow. Do you know when this is really going to be shipped?

A: Dear Heather Gable, We would like to tell you that we have shipped your order out. It is in transit to the US. When it arrives in the US, the tracking information will be updated soon. And the shipping time is 11-18 business days.

Leslie Time: 2023-01-01 20:40

Q: Why does your dual PD stop at 3.1, mine is 3.0.

A: Dear Leslie, would you please tell us which frame you want to order ?

Melquisha croker Time: 2023-01-01 19:42

Q: The glasses I’m trying to get are nanci an Irma are they In stock .????

A: Dear Melquisha,those are the links of the frames: https://www.wherelight.com/wl/GetInfo-3105.html?c=grey https://www.wherelight.com/wl/GetInfo-2191.html?c=other

Constance Brueck Time: 2023-01-01 12:19

Q: My order was processed on December 20. My order #82212200648023. I have not got any update on the shipment and delivery of my item I paid in full. Can you please give me updates. Thank you for your time! I m excited about getting them????

A: Dear Constance Brueck,Sorry, we have checked the order#82212200938567 and we are sorry to tell you that the frame#Starry is a discounted frame. So we can not apply other discount to your order. Do you still want this order ?

Melquisha Croker Time: 2023-01-01 07:15

Q: Why is it that every pair of glasses I try to order are low in stock ? Why not just put it on the website of what is low in stock

A: Dear Melquisha Croker, sorry for this,would you please tell us which frame you want to order ?

Denise Time: 2022-12-31 06:39

Q: Is there am option for transition lens

A: Dear Denise, we would like to tell you that you can choose photochromic tint in the lens tint.

AnnaStevens Time: 2022-12-30 18:16

Q: I need help finding a pair of glasses on your new years ad

A: Dear Anna Stevens, would you please send us the screenshot of the frame ?

Constance Brueck Time: 2022-12-30 12:23

Q: Yes I was just wondering when my order will be shipped to me. How soon after that will I receive them . Can’t wait. Order on December 20 at about 4 00. Thank you for your time????

A: Dear Constance Brueck,Sorry, we have checked the order#82212200938567 and we are sorry to tell you that the frame#Starry is a discounted frame. So we can not apply other discount to your order. Do you still want this order ?

Sharon Morgan Time: 2022-12-30 08:02

Q: Order 2 pair of glasses on 12/18 /22 can u tell me we how much longer for delivery thank you

A: Dear Sharon Morgan, we have checked the tracking information and it shows that your item was delivered in or at the mailbox at 2:34 pm on December 30, 2022 in CHICAGO, IL 60615. Do you check your mailbox ?

Cathi Watson Time: 2022-12-30 05:27

Q: I placed and paid for an order. I tried to check on it but the website states that I didn't have an order. Please assist. Order number 82212271039407.

A: Dear Cathi Watson, the correct email address is ClassyCatCreations@outlook.com. We would like to tell you that you can log in the email account: Cathi Watson to check your order#82212271039407.

Racquel Rowe Time: 2022-12-29 09:33

Q: Why am I unable to get my package after three weeks of order or a reply from email

A: Dear Racquel Rowe, We sent many emails and sms to you. But you don\'t reply us. We are sorry to tell you that your package is returned to us. Please don\'t worry. We will try our best to make sure that you can receive your package. Would you please double check your address and tell us if it is correct? If it is incorrect, please tell us the correct one. When we receive your order, we will redeliver it to you. Your patience and understanding will be greatly appreciated.

gwen Time: 2022-12-26 08:08

Q: are all of your glasses large? i see menay pairs that i like but i need a medium frame

A: Dear Gwen, We would like to tell you that you can choose the frame in this link: https://www.wherelight.com/PrescriptionGlasses.php?&size=2&l=M(130-139mm)

Janice Time: 2022-12-18 13:36

Q: I was not provided a PD by my doctor. How do I find it?

A: Dear Janice, If you don\'t know your PD, You have rights to contact your doctor/optometrist to get your accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .

Chaille Perkins Time: 2022-12-18 13:27

Q: When will my order be shipped out?

A: Dear Chaille Perkins, we would like to tell you that we will ship your order out this week.

Shark Time: 2022-12-17 09:50

Q: Does wherelight take Humana

A: Dear Shark, sorry, we don\'t take Humana.

Margaret Won Time: 2022-12-15 15:05

Q: I wear tri focsl lenses and don't know how to order

A: Dear Margaret Won, we are sorry to tell you that we don\'t make trifocial lenses.

Dianne Time: 2022-12-15 12:49

Q: Why are all of your glasses Large and we don't have the option to pick the small size. My face is small and your glasses in large would look rediculous on my face. I want to order but can't. I have been caught out on ordering oversized glasses online before. I looked like a bug eye not in a good way and can't wear the glasses outside of my home. Lucky my husband has a sense of humour!

A: Dear Dianne,we are sorry for the inconvenience brought to you. You can check the frames in this link: https://www.wherelight.com/PrescriptionGlasses.php?&GENDERS=1&size=1&l=S(120-129mm)

Margaret Won Time: 2022-12-14 16:27

Q: I wear yri focals and don't know how to order

A: Dear Margaret Won, do you mean that you want tri-focal lenses?

EmilyCastilleja Time: 2022-12-12 23:09

Q: And yet to receive my glasses and tracking says it's going everywhere but or it's going to me

A: Dear Emily Castilleja, please don\'t worry. Your package is moving within the USPS network and is on track to be delivered to its final destination. It is currently in transit to the next facility. You will receive it soon.

Barbara Orchard Time: 2022-12-12 20:53

Q: Do they have any glass in them or nothing. What is correct name of website please

A: Dear Barbara Orchard, we would like to tell you that we can make prescription glasses and our website\'s name is wherelight.

ClairBerry Time: 2022-12-11 19:02

Q: I'm trying to order +2.50 readers but having trouble figuring out how to do this on your site. Can you please assist? Thank you, Clair

A: Dear Clair Berry, We would like to tell you that you can choose single vision reading lenses and fill the strength+2.50 in the SPH value. We would like to tell you that if you don\'t know the PD, you have rights to contact your doctor/optometrist to get your accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .

Xinyue Hu Time: 2022-12-08 15:27

Q: 我的朋友买了一副漂亮的眼睛，那是变色太阳镜。特别的是，眼眼睛的镜框左边是圆形，右边是方形的。我很想买这样的眼睛。我希望得到你们的帮助。感谢????

A: Dear Xinyue Hu, here is the link of the frame: https://www.wherelight.com/wl/GetInfo-1910.html?c=red

AmandaBarcheck Time: 2022-12-07 21:51

Q: Do you still have that Delilah frame in any color?

A: Dear Amanda Barcheck, We are sorry to tell you that we don\'t have Delilah frame.

Birdie Time: 2022-12-05 18:10

Q: Can I add my prescription to these glasses?

A: Dear Birdie, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

ImaniWilliams Time: 2022-12-05 08:33

Q: Hello. I want re-order an out-of-stock item and want to know when it will be back in stock. This is my previous order #82106151415420. Thank you.

A: Dear Imani Williams,we are sorry to tell you that the frame#4349 is discontinued. It will not come back in stock.

TsvetelinaYuliyanova Time: 2022-12-04 14:00

Q: I'm your loyal customer for years, never had a problem with delivery until now. I'm still waiting for my last order over 3 weeks and paid 18? for express shipping. If I knew you working with UPS I wouldn't not order, they hold my parcel and their app doesn't work, sent an email they did not help at all, very poor communication and customer service. I don't know what to do to get my package. Order NO.: 82211151018535

A: Dear Tsvetelina Yuliyanova, Our local UPS said that your local UPS sent the package to you for three times. But they are all failed. And they said that you were not at home. Would you please tell us your phone number and email address you used ?

RolondaSwinton Time: 2022-12-02 15:43

Q: Yes, 9719 Old Dowd Rd

A: Dear Rolonda Swinton, We would like to tell you that we have made changes to your address

Clinashia Time: 2022-12-01 22:45

Q: Can’t switch size frames?

A: Dear Clinashia, sorry, one frame only have one size.

Aldene Amara Time: 2022-11-30 17:15

Q: Hello can I order the frames without lens? Where do I put the request in once I select the frames I like?

A: Dear Aldene Amara, We would like to tell you that you can click \"select the lens\" and choose \"frame only\".

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