Buy Prescription Glasses Online at Affordable Prices

StephanieSands Time: 2022-09-18 13:59

Q: Where is my order? I paid already so I want my glasses!

A: Dear Stephanie Sands,You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=93001903225812000038335128

Wholesale Time: 2022-09-17 17:35

Q: Do you do wholesale?

A: Dear Nathan, sorry, we don\'t do that.

StephanieSands Time: 2022-09-16 13:43

Q: Where is my order???

A: Dear Stephanie Sands, You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=93001903225812000038335128

WandaCruz Time: 2022-09-16 10:14

Q: Where do I order just the lenses?

A: Dear Wanda Cruz, we are sorry to tell you that we can not sell the lenses separately.

CathyGolabek Time: 2022-09-14 12:21

Q: Hi, l ordered my glasses & paid for them but l haven’t received any e mail confirmation yet? Just wondering if you received my order & at what stage is it? Thankyou

A: Dear Cathy Golabek, please don\'t worry. We would like to tell you that your order is being processed now.

JasmineGomez Time: 2022-09-14 01:27

Q: Hello I submitted an order with the wrong prescription! How can I change it before it is shipped out?

A: Dear Jasmine Gomez, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first? Concerning your case, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

TiaOwsley Time: 2022-09-13 01:03

Q: What is my tracking number and when will my glasses arrive

A: Dear Tia Owsley, Your order is in processing. We will email you a tracking number when we ship your order. It will take 7-15 business days.

AshleyHall Time: 2022-09-12 07:58

Q: Just wondering why my package hasn’t been shipped yet when I was told last week it had

A: Dear Ashley Hall, We have shipped your order . The tracking number is 93001903225812000039474277. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=93001903225812000039474277

MarieJozsa Time: 2022-09-11 07:28

Q: Just wondering if you guys have an update for my order, 82209040919327

A: Dear Marie Jozsa, You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z00F5V50477415162&requester=WT/trackdetails

LaurenMetzel Time: 2022-09-10 08:57

Q: I received an email today and I’d like to get a pair in the email but cannot find the name or product number

A: Dear Lauren Metzel, would you please send us the picture of the frame ?

AngellaRyan Time: 2022-09-09 03:23

Q: Does the buy one get one free include frames only or also progressive lenses?

A: Dear Angella Ryan, it includes progressive lenses, but you need to choose the frames without discount.

MelvaHall Time: 2022-09-08 07:53

Q: My order is over $69,($77.00) but shipping is added to my total. Offer states over $69 free shipping

A: Dear Melva Hall, do you choose the standard shipping ?

TracyHoltz Time: 2022-09-07 16:57

Q: I'm trying to put in an order, and it's charging me for advanced shipping when I choose free shipping

A: Dear Tracy Holtz, we would like to tell you that you can choose standard shipping.

AshleyHall Time: 2022-09-07 14:38

Q: I’m trying to get an update on my order. The processing is taking longer than stated it would

A: Dear Ashley Hall, we are sorry for the delay. We are sorry to tell you that we will ship your order out this week.

EmmaFletcher Time: 2022-09-07 13:41

Q: Okay so I ordered my glasses up to two weeks ago, and I can’t find a way to track them, I’ve looked at the link you guys sent me to track them and there’s been zero update. So I need to know if you guys can see where they are?

A: Dear Emma Fletcher, we are sorry for the delay. We have checked the tracking information and it shows that your item arrived at the USPS facility in NORTH HOUSTON TX DISTRIBUTION CENTER on September 7, 2022 at 5:46 am. The item is currently in transit to the destination.

Jessica McClanahan Time: 2022-09-07 07:58

Q: I have not been able to figure out how to use you try on feature..how does that work?

A: Dear Jessica McClanahan,we would like to tell you that you can choose the frame you like and upload your photo on the website.

Renee Roberts Time: 2022-09-06 17:16

Q: What is hydro... tint is that transition lens??

A: Dear Renee Roberts, we would like to tell you that you can choose photochromic tint. We suggest you to choose photochromic grey. Becasue color of other photochromic tint is very light.

MARIA REYESINSUA GARCIA Time: 2022-09-05 07:35

Q: Puedo pedir a Espa?a?

A: Dear MARIA, we don\'t ship the glasses to Spain.

MARIA REYESINSUA GARCIA Time: 2022-09-05 07:34

Q: Hola buenas tardes Enviáis gafas a Espa?a?

A: Dear MARIA, we don\'t ship the glasses to Spain.

FaizahMixson Time: 2022-09-05 07:27

Q: I still have not received my order

A: Dear Faizah Mixson, We would like to tell you that we have shipped your order out. We have checked the tracking information and it shows that it arrives in the USA. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will be updated after the package arrives at the destination. We will try our best to make sure that you will receive your package.

ChavezLiz Time: 2022-09-04 21:42

Q: Why won’t it let me check out??

A: Dear Chavez Liz, would you please take a screenshot of your shopping bag and send it to us via email?

Katie Time: 2022-09-04 11:58

Q: Order 82208161143011 USPS Tracking says the label has been printed early morning 8/23 but the package hasn't been received. Where Light tracking says basically the same thing. It's now 9/4. Where are my glasses?

A: Dear Katie, We would like to tell you that we have shipped your order out. We have checked the tracking information and it shows that it arrives in the USA. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will be updated after the package arrives at the destination. We will try our best to make sure that you will receive your package.

OliviaT Time: 2022-09-03 08:38

Q: I got a shipping notification a week and a half ago but haven't received any updates or packages since then. Is my order lost?

A: Dear Olivia, We would like to tell you that we have shipped your order out. We have checked the tracking information and it shows that it arrives in the USA. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will be updated after the package arrives at the destination. We will try our best to make sure that you will receive your package.

SyrlaVazquez Time: 2022-09-02 21:08

Q: Hello my name is Syrla Vaquez and I just made an order , when I made the order I realized that I put the wrong email, that email doesn’t exist, my email is sekhmet32@gmail.com that email is old I can’t find my order number

A: Dear Syrla Vaquez, sorry, would you please tell us the order number first ?

Joyce Stiltner Time: 2022-09-02 19:42

Q: Can prescription lens be put into your glasses?

A: Dear Joyce Stiltner, most of our frames can be processed with prescription lenses.

DianeReed Time: 2022-09-02 09:46

Q: I am wondering where the glasses I ordered are? Order 22208141114418 Thank You, Diane Reed

A: Dear Diane Reed,We would like to tell you that we have shipped your order out. We have checked the tracking information and it shows that it arrives in the USA. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will be updated after the package arrives at the destination. We will try our best to make sure that you will receive your package.

DevanWalker Time: 2022-08-31 17:34

Q: Why is the lowest PD 50? I know my PD. I have two. 28 and 29... Used to be able to input thus. Why no longer?

A: Dear Devan Walker,we would like to tell you that you can click\"Have two PDs \".

JosephBascara Time: 2022-08-31 14:38

Q: Hey I order my glasses about a week ago and ik not sure when they are supposed to come and I don’t see a tracking number ?

A: Dear Joseph Bascara,You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z00F5V50475770111&requester=WT/trackdetails

PamelaJones Time: 2022-08-31 13:16

Q: I have a pd of 28 in the right eye and left of 29. Every frame that I pick does not accommodate this pd. The pd is not printed on my prescription. I called the eye doctor and they gave it to me verbally. Every other glasses website lets me pay extra for my pd. Please advise on how to handle this with wherelight.

A: Dear Pamela Jones, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

Megan Time: 2022-08-30 12:05

Q: My prescription says my Dist PD (which I'm assuming is the PD) is 30.5...but the lowest option I can click is 50. Does that mean I can't get frames from you guys?

A: Dear Megan, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

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