Buy Prescription Glasses Online at Affordable Prices

DeairaHenry Time: 2022-08-02 09:06

Q: It’s over a month dealing with my order what’s the hold up

A: Dear Deaira Henry, sorry for the delay. Your item departed the USPS facility in RALEIGH NC DISTRIBUTION CENTER on August 2, 2022 at 8:44 pm. The item is currently in transit to the destination. You will receive it soon.

JesikaOwens Time: 2022-08-02 06:12

Q: Adress change

A: Dear Jesika Owens, We would like to tell you that we can change the address in the order. Are you sure that you want to cancel the order ?

BerthaMitchell Time: 2022-08-01 16:25

Q: I am near sighted. On do I need to choose distance to see far on my lenses.

A: Dear Bertha Mitchell, Would you please take a photo of the original prescription with PD and attach it in the email so that we can convert the prescription for you first?

YoLanda McCoy Time: 2022-08-01 14:31

Q: The Nidia glasses are 99 cents on the Lucky Spin, but when I add it to my cart, it's the original price $20.95. I want both the green and purple pair but at 99 cents each.

A: Dear YoLanda McCoy, would you please take a screenshot and send it to us so that we can check it for you ?

RoseNEFF Time: 2022-08-01 08:48

Q: I need reading glasses.They tell me they can make regular glasses into only readers,so the top part would be regular glass or plastic and the bottom would be readers ,can you do this

A: Dear Rose NEFF, do you mean that you want bifocal with line lenses ?

JoanColston Time: 2022-07-30 10:09

Q: My glasses came but they were not the right prescription what do I do also I can't find my order on my profile what do I do I paid and glasses ate not right order 82207160851181 172687. 07-16-2022

A: Dear Joan Colston, Please don\'t worry, we will help you. Would you please take a photo of your prescription and attach it in the email so that we can check it for you ?

PamLancaster Time: 2022-07-29 16:48

Q: Order:-82207291636057 Hi Wherelight, I have just sent my order to you but realised I hadn’t changed my address after sending it. I have now changed my address and I’m hoping it has changed on the order:- New address is:- 3 BIRKDALE AVENUE, DINNINGTON, SHEFFIELD, ENGLAND S25 2SX Thankyou Looking forward to receiving my new specs. ????

A: Dear Pam Lancaster, Please don\'t worry, your address is correct.

Fernando Tellez Time: 2022-07-29 16:10

Q: Can I find men’s glasses

A: Dear Fernando Tellez, Please click the following link : https://www.wherelight.com/PrescriptionGlasses.php?GENDERS=2&d=men

JillJohnson Time: 2022-07-29 12:13

Q: I received my glasses and I do love the quality of them but I noticed that when I am looking at small type the center of the text is clear but blurry on the edges. Curious as to why that is. Did I have the wrong PD value?

A: Dear Jill Johnson,If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ . And would you please take a photo of your prescription and attach it in the email so that we can check it for you ?

ReyaWilde Time: 2022-07-29 08:35

Q: I’m looking to possibly let get a refund or exchange because somehow my glasses got really scratched. Beyond that, the progressives don’t seem right. Let me know what I can do! Thanks!

A: Dear Reya Wilde, Please don\'t worry, we will help you. Would you please take a photo of the scratched glasses and send it to us ? And we found that you ordered bifocal glasses in the new order. Do you mean that you want bifocal instead of progressive ?

P Time: 2022-07-29 05:38

Q: Hell. I paid for express shipping, you all will honor this, correct ?

A: Dear Patrice Lewis, Yes, we will ship your order via express shipping. But we would like to tell you that the total delivery time for your order is the period of time from when you place your order until the time it\'s delivered to you. It consists of two parts: Processing Time and Shipping Time. The express shipping doesn\'t include processing time. Thank you for your understanding.

OnaHopke Time: 2022-07-25 10:54

Q: Order. 82205251202359 Moana Glasses warranty for broken spring hinge- how do I submit a warranty claim?

A: Dear Ona Hopke, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

NereidaBuenrostro Time: 2022-07-25 08:55

Q: Hi, I’m trying to get sunglasses for my daughter and I put in her prescription but it’s asking me for PD but it’s does not have it in her prescription, please help!!

A: Dear Nereida Buenrostro, If you don\'t know the PD, you have rights to contact the doctor/optometrist to get the accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .

Reba Sanchez Time: 2022-07-24 09:15

Q: I need help in getting choices from my wish list to my cart and checking out.

A: Dear Reba Sanchez, we would like to tell you that you can check the details of the frame and add the frame into your shopping cart.

Penni Taylor Time: 2022-07-24 02:36

Q: Order NO.: 82207240231000 When I uploaded my prescription I wasn't sure where to put the reading addition, I put it in both right and left and uploaded a photograph of the actual prescription. I hope this is correct? If possible I need them as soon as possible thank you

A: Dear Penni Taylor, Thanks for your understanding. We have checked your prescription and the prescription you filled is correct. We will process your order immediately.

Nadiaromero Time: 2022-07-23 10:13

Q: Hello I tried to enter my prescription but once I want to add it; the system is asking me to add PD. My prescription doesn't show a number I can enter but it is showing only Dist PD right eye and Near PD left eye. Don't know what to do and would love some help, please.

A: Dear Nadiaromero, If you don\'t know your PD,you have rights to contact your doctor/optometrist to get your accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .

Lara Time: 2022-07-22 17:05

Q: Hi the wells glasses with the rhinestones doesn’t have an option for prescription-can I get them in prescription?

A: Dear Lara, would you please send us the screenshot of the frame ?

Bonnita Lavis Time: 2022-07-22 08:55

Q: I have an old order that'll I would like to reorder. 82201061430576. I just lost these glasses at the beach. Can I render the exact same ones?

A: Dear Bonnita Lavis, here is the link of the frame: https://www.wherelight.com/wl/GetInfo-2071.html?c=black You can order it by yourself.

LaurelLee Time: 2022-07-21 07:30

Q: 82206301423420 Yes you can ship it please!

A: Dear Laurel Lee, Ok. We will ship your order now and we will email you a tracking number later.

KimMetz Time: 2022-07-20 21:50

Q: I purchased my glasses yesterday and forgot to use my BOGO coupon. Can I still use it please?

A: Dear Kim Metz, we have checked your order and we are sorry to tell you that the frame in your order is discounted frame. So we can not apply other discount in your order again.

Ronna Reynolds Time: 2022-07-20 06:09

Q: I bought glasses from you I'm looking for same style frame in different collors

A: Dear Ronna Reynolds, we would like to tell you that here is the link of blue Aiyana: https://www.wherelight.com/wl/GetInfo-2489.html?c=blue

LaurelLee Time: 2022-07-20 02:18

Q: Hello! Order 82206301423420 in regards to my address I sent an email to service@wherelight.com, I have not recieved any contact or questions from you, the correct address is in Belgium

A: Dear Laurel Lee, we would like to tell you that the address in your order is Belgium. Could we ship your order out ?

LaurelLee Time: 2022-07-19 16:28

Q: Hello, I have Order NO.: 82206301423420 and was wondering when it’s going to ship? It has been over 20 days. Thank you!

A: Dear Laurel Lee, we asked you about your address. But you don\'t reply us. Would you please tell us your correct address ?

SheniquaJohnson Time: 2022-07-19 08:41

Q: When will my order arrive

A: Dear Sheniqua Johnson, Your item arrived at the RALEIGH NC DISTRIBUTION CENTER origin facility on July 19, 2022 at 5:34 pm. The item is currently in transit to the destination. You will receive it soon.

StephanieHarris Time: 2022-07-18 12:21

Q: When will my order ship I placed a order on july 9,2022 on a sat. Just want to know how long it take for the glasses to ship

A: Dear Stephanie Harris, sorry, would you please tell us the order number first ?

kristenharloff Time: 2022-07-17 22:03

Q: My order number is 82207101724237. It said it shipped 3 days ago but there is no tracking info says label was created but nothing is in system

A: Dear Kristen Harloff, We would like to tell you that we have shipped your order out. We have checked the tracking information and it shows that it arrives in the USA. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will be updated after the package arrives at the destination. We will try our best to make sure that you will receive your package.

Bernadette Time: 2022-07-17 17:54

Q: Hi there! I have a HSA (health savings account) card that I would like to use, is that possible?

A: Dear Bernadette, we are sorry to tell you that we don\'t support HSA.

MarcusSpraggins Time: 2022-07-17 15:06

Q: I've place orders for three pairs of glasses on July 8....they are still in processing. I need these glasses for vacation. I have order more than 25 pairs of glasses from this site and it has never taken this long to process them.

A: Dear Marcus Spraggins,would you please tell us the order number ?

WendyIngemann Time: 2022-07-16 09:50

Q: Order NO.: 822070408241212022-07-04 08:08:12 Where is my order? If I haven't received it by Tuesday July 19th please refund my money as I will no longer be in the country they are being shipped too. I was told 5 days to ship. I'm not happy at all.

A: Dear Wendy Ingemann, we are sorry for the delay. We will ship your order out today. Do you still want it ?

Cindy Mousseau Time: 2022-07-13 16:56

Q: I found an ad on Pinterest for wherelight and they had a picture of retro floral horn rimmed glasses that I’m looking for on the site and I cannot find them. Can you possibly send the names of glasses like that or a links to them.

A: Dear Cindy Mousseau, sorry, would you please take a photo of this frame and send it to us ?

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