Buy Prescription Glasses Online at Affordable Prices

Fiona Time: 2020-06-28 12:14

Q: Where do these ship from?

A: Dear Fiona, Our factory is located in China.

Christy Time: 2020-06-28 11:26

Q: Where are the glasses shipped from?

A: Dear Christy, Our factory is located in China.

CHERYL L MILTON Time: 2020-06-28 11:06

Q: I AM ORDERING FRAMES ONLY BECAUSE OF THE FLASH SALE. CAN I HAVE THE RX ADDED LATER

A: Dear CHERYL L MILTON, you have to add your prescription when you place the order.

Ramona Sims Time: 2020-06-28 05:21

Q: I dont have a ADD value

A: Dear Ramona Sims, if you don\'t have add value, please order single vision glasses.

EricaSelin Time: 2020-06-27 17:59

Q: Hi, I want to order the Rick frames, but my PD is 64. Is there a way to still order them? I keep getting an error message my PD is too small.

A: Dear Erica Selin, sorry, the Rick frame is too big for you, please choose other frames. Thanks for your understanding.

RachelHayden Time: 2020-06-27 16:49

Q: Hi, I am trying to figure out my reading prescription. Do I do my normal prescription and put in ADD +1.25 in the notes or calculate the prescription according to your algorithm? My regular prescription is -.5 cylinder and sphere, 95 axis on my right eye and -.5 cylinder and -.75 and 29 axis on my left eye for distance My PD is 64 my ADD is +1.25 on each eye

A: Dear Rachel Hayden, We have received your order. The reading prescription you filled is correct, please don\'t worry.

Marlene Franco Time: 2020-06-27 14:37

Q: The glasses I ordered has small lettering inscribed on the lens. Messes with vision.

A: Dear Marlene Franco, please don\'t worry, we will help you. Would you please take a photo of the lens and send it to us ?

Thorne Van Dewerker Time: 2020-06-27 11:50

Q: Hi. I ordered my glasses and have been given a tracking number. The tracking number on USPS says it is pre shipment since June 22nd. I've been updating the web page daily since then and it has not changed status. I would like to know where my package is. My tracking number is 9405515902368877476284

A: Dear Thorne Van Dewerker， the tracking has been updated. Your order is in transit, please don\'t worry.

Noluvo jobo Time: 2020-06-27 06:18

Q: I've got my frames in my Cart then I want to place an order problem I don't know where i should click in order to get through

A: Dear Noluvo jobo, please log in our website and please check your user center. Then you can check your order and pay for it.

Jerrilynn Artman Time: 2020-06-26 22:12

Q: My son has a very strong prescription and astigmatism, can you make his glasses? He needs a new pair but no eye care drs are open yet and the ones that are said it isn't essential for him to get glasses, but he needs to see.

A: Dear Jerrilynn Artman, would you please take a photo of the prescription and send it to us ? We need to check it first.

KimberlyG Time: 2020-06-26 15:36

Q: I’m trying to buy blue light blocking glasses but it won’t let me without a prescription. Is this not possible?

A: Dear KimberlyG, you can choose 0.00 as your prescription and please fill in your PD value.

addis Flores Time: 2020-06-26 14:53

Q: Hi. I made a purchase on June 22nd and haven't received a confirmation email. The order are 3 pairs of eyeglasses. I used PayPal

A: Dear addis Flores, Please don\'t worry, your order is in processing. We will email you a tracking number when we ship your order.

Lauren Time: 2020-06-26 14:51

Q: I tried to fill in new prescription but the lowest number it would go, in sphere, was -20 and both eyes need -350. Do you guys not do heavy duty lenses for sight?

A: Dear Lauren, would you please take a photo of the prescription and send it to us ? We will check it for you.

Emma Time: 2020-06-26 14:00

Q: I’m having trouble choosing lenses options is there a break down that goes into detail about each specific option?

A: Dear Emma, what lenses do you want ? Please don\'t worry, we will help you.

PamelaDyer Time: 2020-06-26 11:59

Q: I got frames from you guys maybe a month ago my eye care provider is saying that they can't put the lenses in If I buy the frame again cuz I know you want take it back alone with my Prescription in them please I'm so frustrated help please

A: Dear Pamela Dyer, We are so sorry to hear this. But we are located in China. The freight is expensive and there is no guarantee that the frames will be properly delivered to us remained intact. So we don\'t recommend you to return the glasses to us. We can offer you a $20 coupon to place a new order. Would you please tell us if you want the coupon ?

PeggyHelmeke Time: 2020-06-26 11:33

Q: Why am i unable to check out my order?

A: Dear Peggy Helmeke, please don\'t worry, we will help you. Would you please describe the problem in detail ? And would you please take a sreenshot of the webpage and send it to us ?

ValerieWilson Time: 2020-06-26 10:32

Q: Are the photochromatic lenses extra active? Specifically, will they turn dark in the car?

A: Dear Valerie Wilson, in normal, they will turn dark in the car, but they can\'t be as dark as sunglasses. If you have a UV-resistant film on your car， they can\'t turn dark.

ElzoraDudley Time: 2020-06-26 09:23

Q: I received a email requesting me to confirm order # 2200625162359is correct. The order is correct and I also attached a copy of my prescription with the order. I can reached at 216-200-2955 if you should have any further questions. Thank you Elzora Dudley

A: Dear Elzora Dudley, OK. Your order is in processing, please don\'t worry.

Noelle Time: 2020-06-25 21:41

Q: Hi, I need lenses with prism. Can you make this type of lense?

A: Dear Noelle, yes, we can. You can fill in your prescripotion with prism.

Tracy Time: 2020-06-25 20:02

Q: I can not find the heart shaped frames that are tortoise. What are they named?

A: Dear Tracy, Here is the link : https://www.wherelight.com/wl/GetInfo-2455.html?from=list

AprilNettleton Time: 2020-06-25 19:33

Q: I am requesting the stays of my order.

A: Dear April Nettleton, we will ship your order tomorrow and we will email you a tracking number. Please don\'t worry.

Autumn Satterwhite Time: 2020-06-25 11:32

Q: My glasses broke the first day I got them. I would like a refund

A: Dear Autumn Satterwhite, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

JanetRoberts Time: 2020-06-25 11:20

Q: I like the Brianna sunglasses. It wont allow me to add my prescription. Are they just sunglasses only?

A: Dear Janet Roberts, theu are Frame only, so you can\'t add your prescription.

Christina Scaglione Time: 2020-06-25 08:28

Q: I just tried making a purchase through PayPal and it did not send me back to get a order confirmation number, but my card has pending transaction, I would like to know if my order went through.

A: Dear Christina Scaglione, would you please tell us the transaction ID ? We will check it for you.

SharynKing Time: 2020-06-24 22:50

Q: What if you don't have a prescription and just buy over the counter like 1.5. 2.0 etc thanks

A: Dear Sharyn King, do you mean that you want readers glasses ? If so , please choose single vision reading glasses and choose +1.50 or +2.00 as your sph value.

Kayla Bennett Time: 2020-06-24 19:57

Q: Why are the lower PD not available? 25?

A: Dear Kayla Bennett, Which frame do you want ? Would you please tell us your PD ?

TeresaMansbach Time: 2020-06-24 10:08

Q: I placed an order with glasses in the wrong color. My order number is :2200624093544 and the art number is :2200624093544 I want these to be in the black blue color and not the tortise one thank you

A: Dear Teresa Mansbach, would you please tell us which frame do you want to change the color ? Please tell us the frame name. We will change it for you.

Sharondee Mapp Time: 2020-06-23 18:49

Q: I'm unable to track my order when I sign in. There is no evidence of the order when I sign into my profile. But I am not received confirmation of my order via email. The order number is 2200614155739. Thank you for your assistance.

A: Dear Sharondee Mapp, please don\'t worry, your order is in processing. We will eamil you a tracking number when we ship your order.

KaitlinPannell Time: 2020-06-23 12:35

Q: I requested a refund for a pair of glasses after I just ordered them thinking they were the wrong style but I actually do like them and I want to cancel that refund request so that the order can finish processing

A: Dear Kaitlin Pannell, OK. We will continue to process your order.

Catherine Campanale Time: 2020-06-23 10:20

Q: I ordered glasses on June 8th and just want to know the status of this order.

A: Dear , we have shipped your order. The tracking number is 9400115902368877480615. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877480615

Consulting Servive Center

30-day Return & Exchange Not Satisfied? No Worry!No Hassle!

Safe Shopping Guarantee Free Shipping Over $69 and 365-Day Frame Guarantee