Buy Prescription Glasses Online at Affordable Prices

Kelli Time: 2020-06-15 20:29

Q: Does Welsie come in a medium sized frame? How can I try to check if they're a good fit before ordering prescription lens? Thank you

A: Dear Kelli, We would like to tell you that the size of each frame is fixed. You can check the measurements of each frame in frame detail.

Jodi moore Time: 2020-06-15 14:16

Q: I put the song email on here, and need to return the glasses. Could you please put my correct email in your system, so I can navigate through your website.

A: Dear Jodi moore, we changed your email to jodim330@gmail.com . Would you please tell us why you need to return the glasses ? Please don\'t worry, we will help you.

EllenSchulz Time: 2020-06-15 10:26

Q: I’d like to re-order a frame I purchased from you in November 2018, SN: 2989, Product Name: Jett, in Blue. I cannot find on your website. At the same time I bought SN: 1596, Product Name: Baines, in Blue ? this is now called “Joyce” on your website. I do not want another. Can I re-order SN: 2989, Jett?

A: Dear Ellen Schulz, We are sorry to tell you that the frame #2989 is discontinued. We are so sorry.

Abbey Time: 2020-06-14 20:32

Q: Is it possible to get the Xenia frames without the gems on the corners?

A: Dear Abbey,we are sorry to tell you that we can not do this for you.

Janet Time: 2020-06-14 10:26

Q: Can you please order the red barbara plastic rectangle frames again.

A: Dear Janet, we are sorry to tell you that it will not come back in stock.

Shelly Carsn Time: 2020-06-13 19:27

Q: What is pd?

A: Dear Shelly Carsn, we would like to tell you that it means pupillary distance.

AndreaHorne Time: 2020-06-13 18:50

Q: how can I upload y photo to try on glasses

A: Dear Andrea Horne, yes, you can.

TheresaParks Time: 2020-06-13 04:48

Q: I’m not able to add my axis numbers on my script.

A: Dear Theresa Parks,would you please take a photo of your original prescription which contains PD value and attach it in the email?

ShantaBurks Time: 2020-06-12 19:42

Q: I just need both pair as a reader on the computer one at 1.00 the other at 1.25 but I'm not sure how to put it in ....help

A: Dear Shanta Burks, do you mean that you want order two pairs of eyeglasses, one pair\'s strength is +1.00, the other pair\'s strength is +1.25 ?

KatieSnyder Time: 2020-06-12 16:38

Q: How long do these take to ship?

A: Dear Katie Snyder, we would like to tell you that you can check the information in this link.https://www.wherelight.com/help.php/helpInfo-48.html

Beth Ann Getz Time: 2020-06-12 08:35

Q: Good afternoon! I recently ordered readers however, I'm interested in ordering glasses for work and looking at the computer all day. My script was submitted with my order but I don't know if those details for distance lenses were on there. Can you help me with this?

A: Dear Beth Ann Getz, do you mean that you want to order bluelight protect lenses ?

JoanneDoherty Time: 2020-06-12 05:21

Q: Hi I ordered a pair of glasses off yourselves yesterday, I have checked the shipping track & trace and it is saying that "customer has already cancelled shipment" could you tell me what's going on because I haven't cancelled anything!?. Many thanks jo.

A: Dear Joanne Doherty, we would like to tell you that we have shipped the order#82006110415437 out. You can check the shipping status at https://www.sf-express.com/gb/en/dynamic_function/waybill/#search/bill-number/SF6143167441096

Tiffany Jones Time: 2020-06-11 18:31

Q: Hello my prescription has two Pd and I’m only able to input one of them The list of PDs does not go up to the number I need . What can I do about that before I purchase them ???

A: Dear Tiffany Jones, please don\'t worry.Would you please take a photo of your original prescription ?

Dee Time: 2020-06-11 18:31

Q: I just need readers but I love the Roxie frame, is it possible to get them as readers? Thank you!

A: Dear Dee, we would like to tell you that you can choose single vision reading lenses and fill the strength in the sph.

Rosa Time: 2020-06-11 13:38

Q: May I order a pair of glasses with Blue light filtering and no prescription?

A: Dear Rosa, we would like to tell you that you can choose bluelight protect lenses and fill none in sph.

Danielle Time: 2020-06-09 12:44

Q: I don’t understand how to add my prescription

A: Dear Danielle, please don\'t worry, we will help you. What type of glasses do you want ? Would you please take a photo of your prescription and attach it in the email ? We will check it for you.

KathyRobinson Time: 2020-06-09 05:56

Q: hello me again if my order isnt the right one, i wanted the red deliahs like the ones on the picture if they arent the red one i want a refund on these thank you very much have a good day

A: Dear Kathy Robinson， please don\'t worry, the glasses in your order are red.

KathyRobinson Time: 2020-06-09 05:25

Q: yes i just looked at my order and i thought i was getting the red one called deliahs and on my order is pink deliahs dont know what to do now thank you

A: Dear Kathy Robinson， please don\'t worry, the glasses in your order are red.

KateGarcia Time: 2020-06-09 00:34

Q: Hi. I received my beauty glasses but I was looking my prescription and and I saw that Its wrong... can you help me?

A: Dear Kate Garcia, Please don\'t worry, we will help you. Would you please take a photo of your prescription and send it to us ?

Hectormoreno Time: 2020-06-08 22:46

Q: Hi guys from my order 82006082238066 I submitted my prescription document can you please confimr Thanks

A: Dear Hectormoreno, yes, we received it, please don\'t worry.

MarciaHarrison Time: 2020-06-07 14:03

Q: It say buy one get one free, but when I pick the one I want then pick the free ones it charges me for both pair

A: Dear Marcia Harrison, please don\'t choose discounted glasses, all coupon codes could not be applied to discounted glasses.

GabrielaAyala Time: 2020-06-07 04:55

Q: Hi, I'm trying to use the try on feature and my PD is Right 32 and Left 33. You don't have PDs listed that are less than 40 in the try-on feature so the glasses look gigantic on my face. What can I do?

A: Dear Gabriela Ayala, please choose PD of 65. 32+33=65. Thank you.

SarahStone Time: 2020-06-06 13:05

Q: I have a strong prescription and want the thinnest possible lense I can get but it's limiting me get 1.64. Why don't I get the option of 1.74?

A: Dear Sarah Stone, do you mean that you can\'t choose 1.74 ? Would you please take a screenshot of the webpage and send it to us ?

MarleneSanchez Time: 2020-06-06 11:18

Q: Hello I’m new here how can I put my prescription for my glasses?

A: Dear Marlene Sanchez, what type of glasses do you want ? Would you please send your prescription to us ? We will check it for you .

LizzetteQuiles Time: 2020-06-05 22:24

Q: Me gustaria saber el estatus de mi espejuelos? Garcias

A: Dear Lizzette Quiles, we have shipped your order, the tracking number is 9400115902368877435752. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877435752

VictoriaRevuelta Time: 2020-06-05 15:32

Q: Is there anyway of filtering by PD? I have spent hours selecting glasses as Almost none are suitable for my PD

A: Dear Victoria Revuelta, you PD must be small, please choose small frames. Thanks for your understanding.

wandadavidson Time: 2020-06-05 14:37

Q: I have almost given up on receiving my glasses. It has been a month, which is unacceptable. I have had several family members that have order from this site, living in the same state as myself, and they have not had this problem. I have ordered several items from a different sites after I ordered my glasses, and I have received them. I really need some explanation as to why my glasses came to my state, then was shipped out to 2 other states.

A: Dear wanda davidson , Affected by the COVID-19, the update of the tracking information is unstable. Sometimes the tracking information will be updated after the package arrives at the destination. We will try our best to make sure that you will receive your package. Please don\'t worry.

Theodora C Latiolais Time: 2020-06-05 12:22

Q: Hello. For my prescription on od / sph it has PL. What do I put on the prescription? Thanks.

A: DearTheodora C Latiolais， PL means 0.00, pleas choose 0.00

PatsyRichatdson Time: 2020-06-05 10:03

Q: Can I select both no line bifocal AND polarized lenses ... those that transition to dark lenses in sunlight?

A: Dear Patsy Richatdson, polarized lenses are not transition. If you want transitions, please choose photochromic lens tint when you are choosing lens tint.

Tasha Quintana Time: 2020-06-05 09:44

Q: I ordered glasses from u and received them about 4 months ago and I think there is a flaw in 1 pair...the lens can’t be cleaned I have tried everything and they are smudged or something...I’m not sure how to describe it. Can they be replaced?

A: Dear Tasha Quintana, please don\'t worry, we will hep you. Would you please take a photo of the lens and send it to us ?

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