Buy Prescription Glasses Online at Affordable Prices

StaceyFranklin Time: 2017-07-25 20:40

Q: How do I find out where my glasses are I paid almost $20 for express shipping? Schoolbusdriver2@hotmail.com

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, we will send it as soon as possible. Best wishes.

Lesly Galiana Time: 2017-07-25 18:19

Q: What is your return policy? Also, do you offer a try on at home option before purchasing?

A: https://www.wherelight.com/help.php/helpInfo-74.html you can see the policy, and you can try on on the website.

TieshaHall Time: 2017-07-25 18:19

Q: How do you alter prescription for computer glasses?

A: dear customer, you can send me your Prescription. service@wherelight.com

KathleenMiller Time: 2017-07-25 16:27

Q: I just ordered a pair of glasses. It said there was a problem with the payment. When I went back to try to fix it it said do not order again, it has been ordered. How can I tell if my order went through?? Myorder number was 2170725160929

A: dear customer, we have checked for you, your order do not have any problems.

AlexisBurk Time: 2017-07-25 15:46

Q: What does unreceipted mean on my profile screen?

A: dear customer, what can i do for you?

Courtney Waytena Time: 2017-07-25 15:21

Q: Looking for an update on order LM486244860CN Status has been unavailable for almost 3 weeks now.

A: dear customer ,we have checked for you, your order was on the Toronto，maybe the informational was not update in time, i think you will receive it soon.

Kelly Time: 2017-07-25 10:06

Q: Do I give you my prescription too and is that an extra cost ?

A: dear customer, what can i do for you?

Ginger Time: 2017-07-25 09:51

Q: Ruby Wine tint - is this a pink 80%? Phantom Black 18 and 23 - which is darker?

A: dear customer .23 is darker!

betzaida Time: 2017-07-25 05:41

Q: I place an order 2170614080200 ,received and now my glasses broke. Can I return them?

A: dear customer, can you take a photo to us of your glasses,and email us :service@wherelight.com

KimLandgren Time: 2017-07-24 21:40

Q: How can I track my order?

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, we will send it as soon as possible. Best wishes

Maria Diaz Time: 2017-07-24 18:47

Q: Where do I submit my review and video? I'm so happy with my new glasses

A: dear customer, you can put posts on our facebook.(Wherelight)

Fannie Time: 2017-07-24 16:13

Q: How do you do measurements for biofocal eye glasses

A: dear customer , yes we do.:)

1438150 Time: 2017-07-24 15:02

Q: Hi! May I know when is the expected delivery of my order. I'm going on a vacation and I am not gonna be at home, I wanna know when my order is going to arrive so that I will know what to do. Thanks My tracking number is LM479711650CN

A: 2017-07-09 18:48 CNNKGD,China, International item has left originating country and is en route to Canada

Marcia Roebuck Time: 2017-07-24 13:47

Q: What is PD Value?

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

JackieAllen Time: 2017-07-24 12:59

Q: Hey there, Looking for status update for order ID 81707171752104. The shipping tracking number says there isn't any information for it. Please confirm. Thank you

A: 2017-07-24 15:41 CNNKGD,China, International item has left originating country and is en route to Canada

Delanesha Time: 2017-07-24 12:39

Q: Could you please give me a status update on my order? I paid for expedited shipment, and I have not received them yet. I placed my order on 15 July 2017. If it is not expedited, will I be reimbursed the shipment cost? Thank you for your assistance.

A: we checked it for you, your package was flew to you on 24th/7/2017, tracking No. is 1ZE8377X0457806138, you know sometimes Logistics information is not updated, don’t worry, your package will coming to you soon, thanks for your understanding. Best wishes

Mary Time: 2017-07-24 10:34

Q: I just had an eye exam for contact lenses. Could I use the same prescription for eyeglasses other than needing my pd?

A: we need your PD，If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

KawanaGrow Time: 2017-07-24 07:55

Q: Is there a coupon code for new customers you can give me?

A: PLZ EMAIL US :service@wherelight.com

Whitney Stepp Time: 2017-07-23 20:55

Q: I am trying to do the try on so I can see how the glasses look on before I purchase them and I am not sure if I am doing it wrong or it's not working right?

A: www.wherelight.com you can visit our website then you can choose frames and click the \"TRY ON\"but not every frames have try on.

RebeccaJulian Time: 2017-07-23 17:09

Q: Could you please check the status of my order # 2170705111646? Thank you

A: 2017-07-22 21:53 SHREVEPORT LA DISTRIBUTION CENTER, Departed USPS Regional Destination Facility, Your item departed our SHREVEPORT LA DISTRIBUTION CENTER destination facility on July 22, 2017 at 9:53 pm. The item is currently in transit to the destination

Monica Time: 2017-07-23 13:01

Q: Will the frame Dallis be back in stock ?

A: dear customer,this frame factory is making these frames, i think it is will be back soon. thank you for your loving.

VanessaKenny Time: 2017-07-23 09:36

Q: Can you please update on the status of my shipment? ID 81706081905230

A: dear customer, we have checked for you, i think you have received your package ,plz check your mail box.

Melissa Flanagan Time: 2017-07-23 08:57

Q: Looking for a specific size W-50 B-16 T-135

A: https://www.wherelight.com/wl/GetInfo-553.html you can try it .

RonaWade Time: 2017-07-23 08:15

Q: Good morning, how can I get, my presc6to you??? So that I can get, a new glasses.

A: yes, you can send us, service@wherelight.com

Jasmine Winters Time: 2017-07-23 07:59

Q: Can I get a status report on my order? Order# 81707161425225

A: 2017-07-21 15:13 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

Stacy Time: 2017-07-22 21:34

Q: Whats pd?

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Stacy Time: 2017-07-22 21:34

Q: Do the glasses used for fashion have the lens made with plastic or is it glass?

A: dear customer,we can do lenses with lens.

stephaniebaybayan Time: 2017-07-22 20:15

Q: why you didnt answer me..i said i want a refund!

A: we have redo for you ,and shipped out on the 3rd July.

Bridgette Martinez Time: 2017-07-22 19:40

Q: Hello. You have some sunglasses (Candice, red ones), can you put in a clear lens with prescription? Instead of dark lenses?

A: dear customer , we can do it .

Richard GJones Time: 2017-07-22 12:26

Q: Sorry I brought the wrong size I need a medium instead of large frame how do I return for exchange.

A: we can give you a coupon code and you can buy a another pair.

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