Consulting Servive Center

A: dear customer,we check it for you, your package was on the USA on the 18th April.2017-04-18 11:59 ISC NEW YORK NY(USPS), Processed Through Facility, Your item has been processed through our facility in ISC NEW YORK NY(USPS) at 11:59 am on April 18, 2017.I Think you will receive them soon.

A: dear customer,we check it for you,we really shipped out your package on 13/3/2017.we will refund you $5,but i think you will receive your glasses sooon. maybe your package will fly to you soon but slowly, hope your understanding, thanks. Best wishes

A: Dear customer, we checked it,we shipped out your package on the 12th April.the information didn’t update, please wait a few days, thanks for your understanding. Best wishes.

A: you can email your address to us.

A: yes you can

A: dear customer,we will call you.

A: dear customer,your glasses have be designed finished.sorry.

A: Dear customer, we checked for you, your glasses with progressive lenses/ADD, it’s need to be designed and has been completed on the 5th April, we sent it to you immediately, and now your package is on the CHICAGO,maybe the information is not update,we think you can receive your package soon.We can refund your shipping money,but you will receive it.thank you for your understanding. Best wishes

A: we check it for you,your order information,2017-04-14 00:52 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

A: ok,we got it,thank you.

A: dear customer, we shipped out your package on the 29th ,March.2017-04-06 13:42 state: Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

A: dear customer, your package has been in transit to kennedy airport in New York. :)

A: Sure, you can.

A: yes, you can.

A: dear customer,we check it for you,you order the glasses on the 27th March,and your glasses with ADD and we need design it for you,we shipped out your package on the 5th April,we promise you will receive your package in 21 work days, now your package is on the CHICAGO and on the way to your city,I think you will receive it soon,if shipping time over 21 work days,we will refund you $5 even all you money.you can see the onformation.2017-04-15 16:02 CHICAGO, IL 60701, Departed USPS Facility, Your item departed our USPS facility in CHICAGO, IL 60701 on April 15, 2017 at 4:02 pm. The item is currently in transit to the destination.Don\"t worry, thank you for your understanding,best wishes.

A: dear customer,can you tell me your order number?

A: Sure, we have.

A: dear customer,can you tell me your order number?

A: Dear customer, maybe you can try to use paypal.

A: dear customer,your package have been on the Kennedy，don\'t worry

A: Dear customer, don\'t worry, we checked it, you ordered 3 items and paid 2 of them successfully, also you paid twice for shipping, we will give you two gifts.

A: you can left your phone number,and we will call you.

A: Dear customer, don\'t worry, your order has paid successfully.

A: CAN YOU TELL ME YOUR ORDER NUMBER?

A: dear customer, you can send your prescription to our email.

A: dear customer,we check it for you,your package is on the way to the canada, I Think you will recivce it soon,thank you for your patient.

A: dear customer, we shipped out your package on the 5th ,april.2017-04-06 14:39 state: CHINA, NANJING EMS, Processed Through Facility, Your item has been processed through a facility in NANJING EMS, CHINA at 2:39 pm on April 6, 2017.

A: dear,could you call your local post office ,we can not call them.

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, we will send it as soon as possible. Best wishes.

A: 2017-03-27 11:55 CHICAGO, IL 60620, Delivered, In/At Mailbox, Your item was delivered in or at the mailbox at 11:55 am on March 27, 2017 in CHICAGO, IL 60620. I think you have received your glasses.