Buy Prescription Glasses Online at Affordable Prices

DanaGiovengo Time: 2017-04-12 08:40

Q: Hello, Can you tell me if the color of my frames are purple? Order #2170404111441 Thank You, Dana

A: yes, it is purple.

KarenEisman Time: 2017-04-12 08:37

Q: Can I please have status on order #2170328093554. thank you!

A: dear,we check it for you .2017-04-06 14:39 CHINA, NANJING EMS, Processed Through Facility, Your item has been processed through a facility in NANJING EMS, CHINA at 2:39 pm on April 6, 2017. The package is on the way to the Chicago

CarolynOReilly Time: 2017-04-12 07:39

Q: Please provide an update for my order with tracking # LM308477749CN

A: Dear customer, we checked it, information didn’t update, please wait a few days, thanks for your understanding. Best wishes.

ElmaTappa Time: 2017-04-12 07:05

Q: Give me address of who the glasses belong to I will mail them to them OK?

A: dear customer,we will check another glasses\' owner information, when we know,we will email you.

DorothyMcCollum Time: 2017-04-11 23:04

Q: I have not received my frame , that you say was mailed 3/27/17. ID# 81703212046045. I have no way prove. Please send me my money or the black frames

A: dear customer, we check it for you .your information is 2017-03-27 11:55 CHICAGO, IL 60620, Delivered, In/At Mailbox, Your item was delivered in or at the mailbox at 11:55 am on March 27, 2017 in CHICAGO, IL 60620.

AudreyHarvey Time: 2017-04-11 17:49

Q: Can you tell me if my order has been sent out tp me as of yet,thanks.

A: Dear customer, we checked it for you, your package was flew to you on 11/4/2017, you know sometimes information is not updated, don’t worry, your package will coming to you soon, thanks for your understanding.

JelynneQuiban Time: 2017-04-11 16:53

Q: Hi, I just purchased and item and the money was taken from my account but it isn't showing on my orders that it's been paid for. Please look into this.

A: dear customer ,we check it for you ,I Think your order is sucessfully.:)

ConnieKorot Time: 2017-04-11 10:35

Q: I like a few of your frames. I would like to know why there is not a "TRY ON" button for all your frames? I have uploaded a photo and would want to have this option before ordering. I have purchased eye glasses online before, but not with your company. Please advise on how to "TRY ON" each different frame I am considering.

A: dear customer ,I am sorry that few frames have not have the \"try on\" button,I think you can read the data of the frames and choose the suitable frames for you .

DorothyMcCollum Time: 2017-04-11 09:18

Q: Dorothy McCollum ordered frame 3/22/17, ID #81703212046045, please tell me something about this order.

A: dear customer, you package information:2017-03-27 11:55 CHICAGO, IL 60620, Delivered, In/At Mailbox, Your item was delivered in or at the mailbox at 11:55 am on March 27, 2017 in CHICAGO, IL 60620.I think you have been received your package,could you ask your local post office.thanks for your understanding. Best wishes.

TamalaHalton Time: 2017-04-11 08:14

Q: How can I cancel my order and get a refund. This is horrible. It said I should have my glasses in 7-10 days, and I paid extra for early delivery and still haven't received my order. Please refund me today.

A: Dear customer, we checked it, your package has been reached to Chicago, maybe local logistics information update slowly, I think you will got it soon, thanks for your understanding. Best wishes.

anneklassen Time: 2017-04-11 07:28

Q: where is my order has not come

A: dear customer,we check it for you,your package has been reached to Chicago, maybe local logistics information update slowly, I think you will got it soon, thanks for your understanding. Best wishes.

Julia Time: 2017-04-10 20:05

Q: I have ordered a pair of glasses and I would like to make a change to the prescription. The prescription is as follows: -1.00 -.50 x090 -1.25 I have just got a new pair from a local store and the "CYL and Axis" is new to my prescription and it is not working for my eyes. I would like to change it to: -1.00 -1.25 My order ID is: 2170407114156 Please let me know if this change will be able to be made. Thank You, Julia Caswell cazkev2@gmail.com 859-534-5067

A: Dear customer, we have changed for you.

Sue Time: 2017-04-10 17:05

Q: I want to order, progressive lens. However, you do not ask how I wear my glasses. How do I know where you set the seg height in the frame?

A: dear customer,you can visit our website,www.wherelight.com and you can choose the glasses you like.

AloraVerdin Time: 2017-04-10 15:37

Q: Hello. I was wondering the status of my order. My order number is 81703301056322. Thanks!

A: Dear customer,we check it for you .your order status is: 2017-04-03 16:02 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.I think you will receive your package soon.

CarrenytaBroom Time: 2017-04-10 13:47

Q: LW035301377CN this is my tracking number i i have not got my eye glass in mail sence i order them can some one let me know what going on or can i get a full refund and keep the glass or get my money back

A: Dear customer,can you give me your order number?

HaileyEvans Time: 2017-04-10 07:38

Q: I just placed an order and my zip code is one number off! Can we fix this somehow?

A: Dear customer,you can tell us your right zip code by email and we will change it for you.

LashonnaWilliams Time: 2017-04-09 14:04

Q: Does fashion glasses comes with lenses?? I hope so!!!

A: dear customer,we provide the single vision lenses for free.

TamalaHalton Time: 2017-04-09 07:33

Q: Haven't received my glasses.... Would like a full refund today. Thankd

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, we have sent it on the 5th April.And if the shipping time over 21 work days ,you can be refunded. Best wishes.

JudithFriel Time: 2017-04-08 20:48

Q: Hi...I'd like to order some glasses but can't figure out how to as I can't find where to upload my prescription and measurements. What am I missing here. You do take personal prescriptions, correct?...Judi Friel

A: dear customer,you can take a photo and email us your prescriptions.

FarrellJordan Time: 2017-04-08 06:10

Q: What are fashion glasses?

A: Dear customer,it is only spectacles frame.Best wishes

MoiraMackay Time: 2017-04-08 03:43

Q: can you amend my email address to hotmail.com please not my mistake Hotmail.ocm

A: Dear customer,we have changed your email. Best wishes

DianneDallison Time: 2017-04-08 02:52

Q: I've just discovered your website, and I'm so excited by the beautiful range of frames available! My prescription is very high though, it's -9.50 in one eye and -10 in the other! Would you still be able to supply glasses to this prescription, and would it cost me more?

A: Dear customer, yes, we can supply glasses to this prescription, and you can place an order to click the cost.Best wishes

Antoine Time: 2017-04-06 19:54

Q: Just wanted to know the status of my glasses shipping. My order is 2170319200105 and my tracking number is LM320729692CN. It's been 18 days I ordered my glasses and the shipping status is still not available.

A: Dear customer, we checked it for you, your package is fly to you on 21/3/2017, you know sometimes Logistics information is not updated, don’t worry, your package will coming to you soon, thanks for your understanding. Best wishes

Samantha Gill Time: 2017-04-06 18:32

Q: How can I track my glasses? And will they be delivered by the us postal service? Or a delivery needing a signature ?

A: Dear customer, your glasses need to be checked, just for you can feel comfortable to wear ,don’t worry, we will send it and email your tracking number,as soon as possible. Best wishes.

Danielle Delavergne Time: 2017-04-06 18:19

Q: My order is showing as shipped but i have not received any confirmation or tracking numbers. I paid for the fastest shipping possible and would lie to know when to expect my glasses to be here.

A: dear customer, your track number is : 1Z E83 77X 04 7013 2573, you can track it in https://www.ups.com/

ElizabethMaher Time: 2017-04-06 15:45

Q: I put two $5 pair of glasses into my cart but they show as $10 each. What am I doing wrong?

A: Dear customer,you can just buy a first glasses over $10, and then the second one in that area can be $5.Best wishes

MichelleJones Time: 2017-04-06 12:19

Q: My glasses are still sitting in China, according to the tracking number. I didn't pay for upgraded shipping, but the shipment originated March 23, and it is now April 6. 14 days... I am pretty sure I can row a boat faster to China, than my glasses will get here. I will return these if I cannot cancel.

A: Dear customer, we checked it, your package has been reached to Chicago, maybe local logistics information update slowly, I think you will got it soon, thanks for your understanding. Best wishes.

Mildred Time: 2017-04-06 12:12

Q: My glasses were sent out on March 21st and when I check the shipping it says status not available. Tracking number LM323472029CN.Order Number:2170315080346. Please advise. Thank you, Mildred Bond

A: dear customer,your package is on the way to the canada,2017-03-26 16:58 CNNKGD,China, International item has left originating country and is en route to Canada.

PeggySykes Time: 2017-04-06 10:30

Q: My prescription has so axis blank.

A: dear customer,you can send your prescription to our email.thank you.

TamalaHalton Time: 2017-04-06 08:52

Q: What date can I expect my glasses

A: Dear customer,we checked for you, your glasses with progressive lenses, it’s need to design and has been completed, And we have shipped out on 5/4/2017.thank you for your understanding. Best wishes

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