Buy Prescription Glasses Online at Affordable Prices

anthonytrower Time: 2017-04-05 18:36

Q: order id is 2170324060927, it shipped over a week ago but has been sitting in china at the same spot since that day, hasn't moved at all. Can you give me and update??

A: Dear customer, we checked it, the information didn’t update, wait a few days, thanks for your understanding. Best wishes

FionaErin Time: 2017-04-05 16:29

Q: Just following up on order, my tracking number is LW066653294CN it still says the order is in china 4 days later. Can you give me an update?

A: Dear customer, we checked it, Kingman information didn’t update, wait a few days, thanks for your understanding. Best wishes

DeniseWunder Time: 2017-04-05 16:24

Q: The tracking order number that was given to me does not work.I ordered my glasses and have paid for them over 3 weeks ago. I have never waited this long with other online companies. I need answers.

A: dear customer,your glasses need to design, just for your comfortable wear ,don’t worry,your glasses is 2017-04-03 15:43 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

AllisonGill Time: 2017-04-05 16:22

Q: Hi, just wondering where my glasses are, it says that they have been in China for the past 3 weeks.

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it as soon as possible when we finished. Best wishes.

ChristineThibeault Time: 2017-04-05 10:45

Q: Hi, I've ordered glasses 2017-03-14 and paid extra for express delivery, It's been shipped for almost 3 weeks now but it still not here even though it said express delivery in Canada 5 to 10 days.

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it as soon as possible when we finished. Best wishes.

RegineOuellet Time: 2017-04-04 18:29

Q: Hello I have an order of glasses send address which is the 950 of Montarville Boucherville J4B7P5 is not the right I would like to give you my new address I am Regine Ouellet 134 Rue Gabriel the Coteaux J7X0A2 Thank you

A: dear customer, don\'t worry, we checked and found that your address is right.

Sarah Atlee Time: 2017-04-04 18:00

Q: Hi. I just got my glasses in the mail, they look and feel great, but the axis is set to 0. My axis is not zero and I would not have put zero. There is no such number on prescription glasses. I cannot see out of these glasses. I would like a refund please.

A: dear customer, we make the standered axis,can you give us your right axis, we make a new one for you.

NancyNewhart Time: 2017-04-04 13:46

Q: uploaded a photo and its sideways

A: dear customer, can you give us a screenshot?

CANDISWILLIAMS Time: 2017-04-04 13:22

Q: Hello can u tell me the status of my order

A: dear customer, your order is in processing, we will sent it as soon as possible when we finshed.

ElmaTappa Time: 2017-04-04 04:59

Q: wheres my glasses tracking says still in China!!!

A: dear, your package has been in transit to kennedy airport in New York. :)

TamalaHalton Time: 2017-04-03 20:29

Q: Ok so it's a week later and I wanted to know when will my glasses ship. You've gotten paid still no glasses

A: Dear customer, your glasses need to design, don’t worry, we will sent it as soon as possible when we finshed.

Grace Day Time: 2017-04-03 18:20

Q: Im not sure what lense I need. I don't need a bifocal, nor do I need reading glasses. Im near sighted.

A: dear customer, you can choose Single Vision , Distance

LauraMurray Time: 2017-04-03 17:06

Q: I ordered my glasses 2 weeks ago and got the email that the glasses were being shipped 12 days ago. The tracking number on this email doesn't work. How long does it usually take to send glasses to Canada? thanks, Laura

A: dear luna, your glasses is on the way to thee canada,2017-03-23 17:11 CNNKGD,China, International item has left originating country and is en route to Canada.We think you can receive your package in a few days .don’t worry, thank you for your understanding. Best wishes

TamiraSuggs Time: 2017-04-03 15:21

Q: I have put in my order, the money has been paid, and no activity since 3-12-17 WHY. What do I do to get refund because its obvious I am not getting any glasses. I have ordered several different things after these glasses and have received them all. I just have no understanding. Refund process please.

A: dear customer, your phone number is all zero,it\'s wrong, please tell us your phone number, our email : pestka@wherelight.com , hope your reply.

ChuckNeufeld Time: 2017-04-03 13:01

Q: Hello. Do you have instructions on your website that explain how to measure for my frame size?

A: dear chuck,you can see our website and every glasses have details on it. www.wherelight.com

DonnaHarmon Time: 2017-04-03 10:42

Q: Was wondering cost of progressive lenses and the tints and coatings. How long does it generally take to receive glasses. Thanks!

A: the glasses should be made for about 3-7 work days.and free shipping: 10-16 work days; UPS: 3-7 days

DonnaCannon Time: 2017-04-03 10:12

Q: I ordered a pair of glasses for my sister March 28, 2017, I don't see in my order list. The order # is 2170328093013, can you tell me if you have this order and is it being processed. Thanks

A: dear customer, don\'t worry, this order is in checking and we will send it to you as soon as possible.

LOUISEMONTEIRO Time: 2017-04-03 08:51

Q: Hello, I ordered my first glasses on 03-16-17 and I'm wondering when will it arrives? Thank you

A: dear louise,the data is:CNNKGD,China, International item has left originating country and is en route to Canada. The package is on the way to the canada,I think you can receive your glasses in a few days.

AlexandriaKnox Time: 2017-04-03 08:01

Q: I ordered glasses, and was wondering if there was a tracking option to track how long it will be. or how many days until I get it. Is there a tracking option that I'm not seeing

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it as soon as possible when we finished. Best wishes.

EllenStone Time: 2017-04-02 17:46

Q: I ordered my Glasses on 3-18-2017 can you tell me how long it will take for my order.

A: Dear customer, we checked for you, your glasses with bifocal lenses, it’s need to design, we will sent it as soon as possible when we finshed. Best wishes

MarisaGutierrez Time: 2017-04-02 13:58

Q: do I need to have a Prescription to placed an order

A: dear customer, if you need the frame with lenses, you should have the prescription.

ShaePerkins Time: 2017-04-02 06:03

Q: When using the try on feature. It asks for me to enter pd. What is this?

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate

ArdithDahlstrom Time: 2017-04-01 17:49

Q: I am having trouble paying for my order. Help!

A: what can I do for you?

DanaRaney Time: 2017-04-01 17:11

Q: I have been trying to buy a pair of glasses for 2 days and each time I get to the payment part of the checkout process the website has an error and cannot bring up the page. If this is a known issue, when will it be fixed?

A: dear customer,I think you can change use PC or mobile phone to have a try.

TamalaHalton Time: 2017-04-01 09:22

Q: When will I get my glasses, I've paid but no tracking number yet and its been four days already

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it as soon as possible when we finished. Best wishes.

JessicaWaldron Time: 2017-03-31 17:32

Q: I added two 50% off frames to my cart but they show up full price. Why is this?

A: can you tell me which glasses do you want.

Barnypok Time: 2017-03-31 14:41

Q: nMSMe1 http://www.LnAJ7K8QSpkiStk3sLL0hQP6MO2wQ8gO.com

A: what can i do for you.

LisaGlass Time: 2017-03-31 08:45

Q: I received my glasses yesterday but the prescription seems to be wrong. When I look out of them, everything looks warped and makes me feel dizzy. How can I get a refund?

A: can you email us your right prescrition.

EllenVee Time: 2017-03-30 19:31

Q: email is incorrect: It should be ellenstorontohouse@gmail.com Your system won't let me change it!

A: we have been changed for you.you can log in with your new email.

LeighBelcher Time: 2017-03-30 09:43

Q: I just ordered Felice (77042) and the order reflected that I had ordered them in red, which is incorrect. I wanted them in the color option "OTHER". Can this be changed?

A: dear customer, don\'t worry, we will change it to \"other\" for you.

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