Buy Prescription Glasses Online at Affordable Prices

StephanieFlores Time: 2017-03-22 15:12

Q: I have made an order . It went through my account. You have taken the money out and I have not gotten any email from you.

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it and email you as soon as possible when we finished. Best wishes.

JulieDam Time: 2017-03-22 12:31

Q: how do I add a coupon to my order

A: you can contant us on Facebook, then i will tell you.

CourtneyBaker Time: 2017-03-22 12:19

Q: Order Number:2170321073648 May I add glare resistance to my order? I know that it will add $4.95 to my fee.

A: dear customer,check your account and you can pay it.

EwaSobolewska Time: 2017-03-22 09:04

Q: hi, I have bought KUCO glassess today. You were displaying them as 50% discount (from 10 to 5$) but when I added it to my chart it went back to 10$. The same happens with other discounted products. Could you be so kind to explain what is going on. Thank you, Ewa

A: you should buy another glasses then the second glasses is 5$.:)

VanissaVimolsathit Time: 2017-03-21 21:16

Q: Hello, I just submitted another order for a pair a glasses. And I saved my RX online from the previous time I ordered. When I clicked on my saved RX I just now realized the number on the RX is wrong for my "left eye" it's suppose to be -1.00 but instead is at -1.25. And I was wondering why when I wear them that it felt a little weird, but then I also thought maybe because they were brand new. Is there anyway to make an exchange for the same exact pair but with the correct numbers in the RX?

A: dear customer,you can send your right prescription to our service email: service@mail-wherelight.com

NaulalriaStewart Time: 2017-03-21 15:42

Q: I ordered a pair last week and it hasn't shipped out yet, it took money out of my account. I'd like to know how much longer will it take to be shipped out

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it as soon as possible when we finished. Best wishes.

JanNadine Time: 2017-03-21 10:16

Q: Why do you say no charge for lenses then charge for them?

A: dear customer,a part of lenses is free.

RachelMichaud Time: 2017-03-21 06:33

Q: I just would like to order them the strength of readers 1.75. is that possible

A: yes,you can.

KrisSatterfield Time: 2017-03-21 05:26

Q: Does the Atwood Sunglasses come with my prescription lens. I am not sure on this?

A: yes,you should have your prescrition.

AprilEmigh Time: 2017-03-20 15:32

Q: is there a way I can upload a pic of myself and try on the glasses?

A: dear customer,you can click on “try on”to try these glasses on our website.

LoriMcIntosh Time: 2017-03-20 15:04

Q: Is it to late to cancel my order

A: sorry,your glasses has been completed now, we’ll send it to you today, thank you for your understanding.

TamiraSuggs Time: 2017-03-20 08:01

Q: GM i ordered glasses from the company on March 12th. Haven't received my glasses not is it saying that they were shipped on my account, but the money was taken out my account.

A: Dear customer,plz email us your telephone number!

MichelleRoss Time: 2017-03-19 19:19

Q: Do you do grinding of glasses?

A: yes, we do.

Athena Time: 2017-03-19 18:17

Q: I ordered glasses from you in November 2016. When I try to login using the email you contacted me through at that time, it says I have no account. How can I access my account with existing order# 2161106080447?

A: You can log on by Facebook.:)

CynthiaPatterson Time: 2017-03-19 16:53

Q: Love my glasses thank you so much.

A: you are welcome.

RebeccaEppig Time: 2017-03-19 09:00

Q: What tint are sunglasses? I see a pair of glasses I would love in sunglasses, but I don't know which tint to select?

A: what can i do for you?

ConniePemberton Time: 2017-03-19 04:19

Q: I ordered glasses on Feb,27 and cancelled order on Feb,27 an d charge has not been refunded.Why?Than you for your time

A: we have been refunded for you . But the credit card companies refund is very slow, please wait patiently.

DoloresDailey Time: 2017-03-18 20:52

Q: Can I order no-line trifocals? Also, do you have transition lenses? Do you have sun-glasses lenses?

A: yes, you can.

EllenStone Time: 2017-03-18 11:42

Q: How do you know the PD distants to try on the glasses

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

NicoleMichelle Time: 2017-03-18 06:37

Q: RE: Order # 2161016092935. The dark Adina frames with the cat on the side were the best looking glasses I've ever owned. I recently broke them and was coming to order several pair to replace them, but I can only find the style name in orange. Will you have them in the dark color again soon? I'm desperate for these glasses.

A: yes and you can follow our website ：）http://www.wherelight.com

EmmaSimpson Time: 2017-03-17 21:56

Q: are these real glasses with real lenses and prescriptions.

A: yes,sure.

LaureSchnackenberg Time: 2017-03-17 18:53

Q: order# 81703081624403 Hello, What does "cargo allocating" mean? When can I expect delivery? Thank you.

A: dear customer，cargo allocating means your package is distributing. you know sometimes information is not updated, don’t worry, your package will coming to you soon, thanks for your understanding. Best wishes

Kim Time: 2017-03-17 16:21

Q: I was given a coupon code but it came up invalid when I tried to apply it to my order.

A: dear customer, your coupon can be used when you checkout your order.

ConniePutland Time: 2017-03-17 09:17

Q: oreder #2170316162332 Please note that the PD should be 60 on both pairs of glasses ordered on this order . Please verify that this has been changed as one pair indicates the PD is 60.5. thank you Connie PUtland

A: dear customer, don\'t worry, we will change the PD to 60 for two pairs.

TAUREEN Time: 2017-03-17 07:34

Q: I am attempting to purchase a pair of glasses using a promo code I received today via email. I accidentally added the items without the photochromatic lenses and that "used" the promo code. I did not pay and cancelled that order, and now I am told the code has been used and won't let me use it to check out. But I haven't used the code on a purchase yet. How do I get my discount?

A: dear customer, we have changed for you, and you can use the coupon for the new order now. :)

CourtneyKuhlman Time: 2017-03-16 20:42

Q: I ordered three pairs of glasses in February, and they just came today! Unfortunately one of the pairs seems to of come with the wrong prescription, even though I checked the order and they all have the exact same information placed in. Will you all give me a return shipping label so I can send back the faulty pair, and you all will send back a pair that is correct please?

A: dear customer,can you tell us which one is uncomfortable?thanks.

trevorrasdale Time: 2017-03-16 15:49

Q: please confirm when i can expect delivery as the website to check tracking is down thank 2170226124843 you.

A: Dear customer, we checked it for you, your package is fly to you on 07/3/2017, you know sometimes information is not updated, don’t worry, your package will coming to you soon, thanks for your understanding. Best wishes

MargaretBeever Time: 2017-03-16 08:14

Q: I wear bifocals,but only want single vision lenses in the glasses I order. Can you tell me which prescription numbers need to be put on the order for that, please? Thank you.

A: dear customer，you should provide the data except “add”：）

SarahLucas Time: 2017-03-16 06:33

Q: Can you tell me when order 2170311110105 shipped? Thanks!

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it as soon as possible when we finshed. Best wishes

SonyaThorn Time: 2017-03-15 10:31

Q: I Have yet to receive order 81702270806397 and I paid extra for expedited shipping. I would like my money returned or the glasses remade and shipped again. Please correct this matter as I am a repeat customer and would like to continue to use this website. Thanks

A: dear customer,you need to wait some days,and the package has been on the way.

Consulting Servive Center

30-day Return & Exchange Not Satisfied? No Worry!No Hassle!

Safe Shopping Guarantee Free Shipping Over $69 and 365-Day Frame Guarantee