Buy Prescription Glasses Online at Affordable Prices

MadelineAviles Time: 2017-01-07 13:27

Q: I want to make sure I have a full pair of glasses. Lens and frames how can i make sure its the way i want it ?

A: We checked your order 81701080527508 and found that you just purchased frame 2908 only. Please follow these steps to place orders. Please firstly click your desired frame web link, such as https://www.wherelight.com/wl.php/GetInfo-311.html to choose frame, press \"SELECT LENS\" button to choose \"Single vision\" \"Multifocal\" \"Bifocal\"\"Progressive\" lenses as your requirement, then fill your RX step by step. After you finished the payment, that is to say, you have ordered eyeglasses successfully on our website.

MadelineAviles Time: 2017-01-07 13:24

Q: The glasses i want say its on sale but regular price comes out when i put it in the cart , please help

A: I can\'t fully understand you, do you mean the second frame at $5 discounted?

ElizabethEspenlaub Time: 2017-01-07 13:05

Q: Has my order been processed yet.How long does it take.

A: Yes, your order has been dispatched to process. After it finished, we will ship it to you as quickly as possible.

NancyCalderwood Time: 2017-01-07 11:52

Q: How do I input bifocal? I can't get further than choosing glasses

A: Please firstly click your desired frame web link, such as https://www.wherelight.com/wl.php/GetInfo-311.html to choose frame, press \"SELECT LENS\" button to choose \"Single vision\" \"Multifocal\" \"Bifocal\"\"Progressive\" lenses as your requirement, then fill your RX step by step. After you finished the payment, that is to say, you have ordered eyeglasses successfully on our website.

DaleLew Time: 2017-01-07 11:31

Q: the site I'm ordering from is recording cost in $ dollars...is this Canadian dollars? i just noticed you were in UK.

A: It\'s U.S. dollar.

BrendaCox Time: 2017-01-07 07:58

Q: I don't have a PD value on my prescription so I can't complete my order. May I complete ordering without it?

A: We have emailed you for your problem, please check it.

EdenFife Time: 2017-01-07 07:35

Q: Hi! I would absolutely love to upload a photo of myself to see how the "fairytale" frames would look. Is this possible? I am in LOVE with them but I'm scared they may not flatter my face. Thank you.

A: There is a \"TRY ON\" at the bottom of the main pic of the frames. You can upload your photo to try it. Please feel free to contact us if you still have any questions.

KristineStone Time: 2017-01-07 07:22

Q: Can you please give me an update on my order? Order Id:81612110355329 2016-12-11

A: Sorry for the troubles.We apologize and regret to inform you that the post office always updates the tracking information slowly on the website. Once there are any tracking information updated, you may have received your package. If there are any delays in the shipment, please kindly understand.

CathyRowe Time: 2017-01-06 19:35

Q: Another question: I see at the top of your website page it says $5 for the second pair, which I did not get (I paid full price for my second pair). ???

A: The second frame at $5 discounted, it\'s only for the frames in the link, not for all the frames in our website, please click the link at the top of the home page to check it.

CathyRowe Time: 2017-01-06 19:32

Q: I ordered my glasses (2 pairs) on the first, and paid significantly more to ensure faster delivery. I was to have gotten them by the 8th - but I see they have not even shipped. Any idea when I will receive them?

A: Dear Cathy, Your order has been dispatched to process. After it finished, we will ship it to you as quickly as possible.Also we would change the order status with the tracking number after shipping out, thanks. Any other question, please feel free to contact us.

KatherineFan Time: 2017-01-06 17:02

Q: My Order Id is 81701060841246, where is my package now and when will I receive it? Where to track my order?

A: Your order has been dispatched to process. After it finished, we will ship it to you as quickly as possible. Also we would change the order status with the tracking number after shipping out, thanks.

GailRichmond Time: 2017-01-06 14:54

Q: Trying to order glasses and typed in my prescription. But, I have two PDs but the numbers you show don't go high enough. What do I do?

A: Please email us your prescrption PIC at service@wherelight.com for references firstly.

MonicaFrancois Time: 2017-01-06 13:52

Q: I forgot to mark my order as gift. Is it still possible to do after you placed the order?

A: We would endeavor to give you every satisfaction.

LindaCross Time: 2017-01-06 13:39

Q: link to know how to read my prescription willnot open

A: Please email us your prescrption PIC at service@wherelight.com.

HallieJohnson Time: 2017-01-06 09:19

Q: i had ordered a pair of glasses but i haven't received them and the order says it's been confirmed and completed...

A: your order has been shipped OUT on 27th/Dec. And the Tracking Number is LT653003115CN. Generally, our eyeglasses shipped using ePackage and reach MOST of the countries within 10 to 16 business days. If there are any delays in the shipment, please kindly understand. By the way, you can check the shipping status at https://tools.usps.com/go/TrackConfirmAction!input.action.

Ciara M Roberts Time: 2017-01-06 07:37

Q: Can I have tracking information on my order oke

A: Please inform us your order no. for us to check the status since we haven\'t found your order according to your name and email, thanks.

AprilEmigh Time: 2017-01-05 18:12

Q: Am I not able to upload a picture of myself so I can try on glasses?

A: Please inform us which frame you want to try on, thanks.

FredPetrunak Time: 2017-01-05 16:31

Q: I am trying to order a pair of discounted glasses. The glasses are marked $5, but showing $10 at checkout. Do I need to enter a promo code?

A: The $5 discounted frame is for the second pair. Only you have purchased the first frame(the price is more than $10), you can purchase the 2nd frame at $5.

Gloria Rodriguez Time: 2017-01-05 10:42

Q: I want to check status and track my purchase of one pair of eyeglasses. Order #81701021144598

A: We checked your order and found the status of your order is \"CHINA, NANJING EMS, Processed Through Facility, Your item has been processed through a facility in NANJING EMS, CHINA at 4:01 pm on January 5, 2017.\"

NormySchz Time: 2017-01-04 21:48

Q: Hi, am I able to order prescription sunglasses or any type of glasses?

A: Yes, we process sunglasses with prescription and eyeglasses with RX.

SunshineCox Time: 2017-01-04 19:49

Q: When will i be able to track my order?

A: Please inform your order no. for us to check the status.

LindaMarie Time: 2017-01-03 19:55

Q: Hi I am not seeing an update on my order. Was it recieved? Order number 81612310823290

A: YES.

BarbaraEvans Time: 2017-01-03 12:18

Q: I want to order glasses (#2908) as readers in a 3.0 strength. How do I put that on my order form?

A: Please email your original RX for our references firstly.

TeonaLascar Time: 2017-01-03 11:28

Q: Hi! I placed an order for 2 pairs and haven't received any confirmation email. Can you please let me know if my order has been processed and when should I expect my glasses? Thank you!

A: We checked and found your order 2161231074637 was placed successfully on our website,and your two pairs have been dispatched to process. We would ship your eyeglasses out within another 2 working days.

DebWalter Time: 2017-01-03 10:52

Q: I am looking for a pair of sunglasses but need bifocal lenses. it looks like this is not an option for any of your sunglasses. Would this be accurate?

A: We apologize and regret to inform you that we could not process sunglasses with bifocal lenses.

CelesseWright Time: 2017-01-03 10:10

Q: i cant see my order.. i wad wondering if everything went threw ok?

A: We checked your order 81612301449117 and found it\'s normal on our website. We have dispatched the eyeglasses to process.

JackieRockey Time: 2017-01-03 07:52

Q: How do I "try on" the glasses on a photo I upload? I have searched and can't find that option. Please advise. Thank you.

A: Would you please firstly inform us the frame no. you want to try on?

Rebecca Time: 2017-01-02 17:12

Q: If I were to just buy the frame, would I be able to put my prescription in somewhere else??

A: Yes, you could buy frame only on our website.

SunshineCox Time: 2017-01-02 08:21

Q: Hello i place an order 81612312341253 and didn't receive a confirmation email or anything. i just wanted to know. Did my order go through and when should I expect my glasses to arrive.... I paid the $10 extra quicker shipping.

A: We have dispatched your eyeglasses to process, you\'re expected to receive your eyeglasses within about 7 days.

AliciaGay Time: 2017-01-02 07:52

Q: I do not see my order online. What is going on?

A: We would like to inform you that your order 2161228101920 was shipped out yesterday. TR NO. is LT678635691CN. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction!input.action.

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