Buy Prescription Glasses Online at Affordable Prices

PamPomaybo Time: 2017-01-14 14:53

Q: order # 2170107195425 was confirmed. but tried to print confirmation and was told :order useless." can you tell me status or if no good.thank you.

A: Sorry for the troubles. We haven\'t found your order 2170107195425, please tell us which frame you choose firstly.

GemmaCoia Time: 2017-01-14 13:09

Q: My prescription doesn't mention a Pupillary Distance and I can't proceed to the query #3 re lens, etc.

A: We have emailed you for your problems, please check it.

GemmaCoia Time: 2017-01-14 12:57

Q: how can you ensure that my glasses fit properly. For example, length of frame over ear?

A: There is the detaled size of each frame at the bottom of the main pic on our website, please check it.

SonjaBacker Time: 2017-01-14 12:02

Q: I placed an order on 1-1-2017. Order number 2170101161313. How do I know if it has been shipped? It has been fourteen days and no indication of shipping. I paid for expedited shipping.

A: We checked your order and found you ordered Free Form glasses. We apologize and regret to inform you that since Free Form eyeglasses need customization, it would take about 10 business days to finish the eyeglasses. We would rush your order and ship it out as soon as possible.

SammyMonique Time: 2017-01-14 11:58

Q: I went back to look at my order and it says I ordered the Gerry but I didn't. I ordered the Cleo style glasses. Please fix this!! Thank you

A: We would like to tell you that your order has been shipped OUT on 6th/JAN. And the Tracking Number is LT696641035CN. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction!input.action.

JeanneMcMenimen Time: 2017-01-14 11:12

Q: I am trying to order prescription glasses and it will not let me because I do no have a PD value on my prescription.

A: We have emailed you for your problems, please check it.

RonnyKhim Time: 2017-01-14 04:02

Q: Can u cancel one of my order cuz i mistake make two the same order.

A: We would cancel one of your orders and refund you soon.

NancyKolenkiewicz Time: 2017-01-13 16:44

Q: I have my prescription right in front of me but would rather send you a picture so I don't order incorrectly. A few years back I wore the wrong prescription for one year. Did I understand your add to say prescription lenses included or was I dreaming when I saved this add I saw on Facebook. Looking forward to your reply. Thank you, Nancy Kolenkiewicz 215-632-8777 home number

A: Please email us your original prescription pic at service@wherelight.com for confirmation.

melaniewilliams Time: 2017-01-13 12:26

Q: When can I expect my glasses? I know they shipped out on January 6th. tried to look up tracking but said not available. LT696906965CN

A: We checked and found that the status of your order now is \"2017-01-06 23:11 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.\"

Virlira Pass Time: 2017-01-13 11:18

Q: Order Id:81701070012175 ordered on 2017-01-06. Had it shipped yet?

A: We checked your order and found you ordered progressive glasses. We apologize and regret to inform you that since progressive eyeglasses need customization, it would take about 10 business days to finish the eyeglasses. We would rush your order and ship it out as soon as possible.

KatieGranata Time: 2017-01-13 10:24

Q: Hello, I placed an order about a week ago and I do not see it listed under orders. Thank you, Kate Granata

A: We would like to tell you that your order has been shipped OUT on 6th/JAN. And the Tracking Number is LT696640993CN. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction!input.action.

BarbaraEvans Time: 2017-01-13 08:33

Q: All I want is The Fairy Tale reading glasses with a 3.0 strength. I have had this question answered, but no one tells me what a hassle it is without a prescription---which I DON'T HAVE. Also, you say call us, but I can't find a phone number anywhere--If I can't get an answer on how to order WITHOUT a prescription, I'm giving up.

A: We have emailed you for your problems, please check it.

JennadeHoyos Time: 2017-01-13 07:34

Q: Do I need to send a picture of my prescription to verify it? With Zenni optical I do, so I just want to make sure Im not missing something and get my glasses ASAP! Thank you! Jenna de Hoyos

A: Please email us your original prescription pic at service@wherelight.com for confirmation.

KateDoyle Time: 2017-01-13 05:20

Q: Hi! I ordered my glasses on the 4th and I see they still haven't been shipped - while your FAQ says it takes 3-5 days. It's now been almost 10. Just wondering what the hold up is.

A: We would like to tell you that your order has been shipped OUT on 6th/JAN. And the Tracking Number is LM225386016CN. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction!input.action.

LaShante Griffin Time: 2017-01-12 21:36

Q: Are you able to thin lenses for a better fit in to frames for stronger prescriptions?

A: Yes, you can choose index 1.61 or 1.67 according to the strength of prescription.

lasloerdosi Time: 2017-01-12 21:20

Q: Hi It say`s on the top that 1 frame + $5 is = 2 frames. Is that right? I try to order the Janice frame the purple and the other (black and white) and it is $15.95 twice, so not $5. thanks for the answer Laslo

A: For purchasing the second frame at $5, you should firstly purchase one frame (its price is more than $10) on our website, then you could add the $5 frame on you order. In addition, for $5 discount frames, please click the \"Add $5=2\" at the top of the main page to check it, it isn\'t for all the frames.

GloriaScott Time: 2017-01-12 20:34

Q: Have my order been shipped order number1701021140131 and order number 81701020554175.

A: We would like to tell you that your order 81701020554175 has been shipped OUT on 9th/JAN. And the Tracking Number is LT716034289CN. And order 81701021140131 is shipped OUT on 4th/JAN, the tracking number is LT692083671CN. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction!input.action.

ElizabethEspenlaub Time: 2017-01-12 17:27

Q: One more time where are my glasses.See no new post wonder why.You keep saying being shipped then you say they were shipped then back to being shipped. What is it.Were they shipped or not.

A: We would like to tell you that your order has been shipped OUT on 10th/JAN. And the Tracking Number is LT720198519CN. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction!input.action.

AlyssaS Time: 2017-01-12 17:14

Q: Hey, just wondering why my glasses haven't shipped yet?

A: We would like to tell you that your order has been shipped OUT on 6th/JAN. And the Tracking Number is LM224271799CN. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction!input.action.

DonnaSmulders Time: 2017-01-12 15:00

Q: Orderno.Sh390693fb303383a Wanting to know if shipped or not yet ????

A: Your order has been dispatched to process. After it finished, we will ship it to you as quickly as possible.

Donnakavis Time: 2017-01-12 14:56

Q: I ordered glasses I have a no. For purchase from PayPal but I can't get an answer to if they where shipped or not ?.? Donna Kavis 713 Westmore Rd Davis Il 61019

A: Your order has been dispatched to process. After it finished, we will ship it to you as quickly as possible.

EufemiaAponte Time: 2017-01-12 14:24

Q: question.... lense tint is this just the color of the lense itself or is it the color of the lense changes to once the sun hits it?

A: Lens tint is just the color of the lens itself.The color of the lens changes once the sun hits it, please choose photochromic lens.

elizabethmills Time: 2017-01-12 14:05

Q: I am just needing reading glasses, no prescription. What is pd? How do I know mine without a prescription

A: We have emailed you for your problems, please check it.

ElizabethEspenlaub Time: 2017-01-12 09:27

Q: Have not received a response back.

A: We would like to tell you that your order has been shipped OUT on 10th/JAN. And the Tracking Number is LT720198519CN. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction!input.action.

Harmonysanders Time: 2017-01-12 08:58

Q: U can't figure out how to fill in my script

A: Please email us your original prescription pic at service@wherelight.com for references.

krispereira Time: 2017-01-12 08:31

Q: I placed an order and paid for it. How do I check the status of it? I can't find anything on it.

A: We would like to tell you that your order has been shipped OUT on 10th/JAN. And the Tracking Number is LT720709274CN. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction!input.action.

MarilynMcCall Time: 2017-01-11 23:40

Q: Can I buy frames only without lenses?

A: Yes, please choose \"Fashion\" \"Frame only\", thanks.

CherylMalvar Time: 2017-01-11 23:32

Q: LT720709067CN - order number. I'm thinking of getting 2 eye glasses as i saw you have a promo. Can you pls help me on how will i cancel the existing order? Thanks.

A: We would like to tell you that your order has been shipped OUT on 10th/JAN. And the Tracking Number is LT720709067CN. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction!input.action.

Jane AshleyCalumpit Time: 2017-01-11 18:50

Q: Hi! I know my prescriptions but I don't know where to put it. And I don't know tge pd means as well. Hope you can help me. Thanks!

A: We have emailed you for your problems. Have a good day.

jaanareising Time: 2017-01-11 18:35

Q: I have tried to buy 2 pairs of glasses from you, to no avail?!! :/ Jaana Reising 619-607-1020

A: Sorry, it is inconvenient for us to call you. Please feel free to tell us your problems. Have a good day.

Consulting Servive Center

30-day Return & Exchange Not Satisfied? No Worry!No Hassle!

Safe Shopping Guarantee Free Shipping Over $69 and 365-Day Frame Guarantee