Consulting Servive Center

A: There\'s \"try on\" button in some glasses page.

A: Do you mean no line progressive? If so, we do offer it, you can go to our website to check, it is under multifocal lens.

A: dear customer,of course you can,thanks:}

A: ya,you should tell us your RX, that we can make it correctly,thanks

A: dear customer, you can try to order the glasses you like ,and you will see the price,thanks.

A: dear customer,yes we have ,you can search on our website,www.wherelight.com,thanks for your reply.

A: dear customer, can you tell me why you want to replace it? Is there anything wrong?

A: dear customer, your tracking number is LM514699303CN , it had been in canada and you can track from www.17track.net

A: dear customer, your tracking number is LW702556926CN , and you can track from www.17track.net

A: 2017-08-08 14:35 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

A: 2017-08-11 14:39 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

A: dear customer,we shippeed out on the 31 July,maybe the information was not update.i think you will receive it soon.

A: Dear customer, the shipping address we have is 455 North Madison Ave/Richmond/KY/US, you can contact the local post office about it first and we can also remake the glasses for you at no additional cost, please check with the post office first to see if is it missing, if so, then tell us if you want us to remake.

A: dear customer, which frame do you want to buy?what can I do for you?

A: dear customer, you can send us :service@wherelight.com

A: 2017-08-08 14:33 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

A: dear customer, we have checkede for you, your order was not successfully.

A: dear customer,can you call your local post office tell them your suitation.

A: 2017-08-08 14:33 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece. tracking number is LW655079117CN,and you can track from www.17track.net

A: dear customer, yes, we ship to the UK, and all the prices are dollars.

A: 2017-08-09 14:47 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

A: what does the APO adresses

A: dear customer, we can send you without lens.

A: 2017-08-08 14:33 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

A: dear customer, this frames is normal.

A: dear customer, sorry,this frame was out of stock

A: dear customer,2017-08-13 18:01 US, Louisville, Departure Scan I think you will receive it soon

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

A: dear customer.which frame do you want to try ?

A: dear customer, we have checked your order, we have shipped out your order on the 3nd August. 2017-08-08 14:33 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.