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Free shipping on $69.00+
  • · Order grand total over US$69.
  • · Automatically apply without coupon code.
  • · Only for US/CA/UK area temporarily.
  • · Exceeding 5 pairs will be charged shipping fee.

Consulting Servive Center

JANICECHITTENDEN    Time: 2014-11-21 11:32
Q: MT TOTAL WAS $123.90 . I AM FIRST TIME CUSTOMER YOU SUPPOSE TO GET 30 OFF FIRST ORDER IT DIDN'T TAKE IT. SO WOULD YOU TAKE 30 OFF SHE LEAVE TOTAL $87.90!
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Khadija    Time: 2014-11-19 06:59
Q: I have not received any information about my glasses order, nor have I received the order that was placed on 10-31-2014. Order Id: 2141031160016. Please update me on the status of my order.
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Khadija    Time: 2014-11-19 06:59
Q: I have not received any information about my glasses order, nor have I received the order that was placed on 10-31-2014. Order Id: 2141031160016. Please update me on the status of my order.
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KenyaEllison    Time: 2014-11-18 18:49
Q: I have an order that has been checked but not paid for. I want to buy a different pair instead of paying for the one located under "Orders." How do I remove the pair I no longer want to buy?
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TeriDepoali    Time: 2016-02-09 12:12
Q: I am trying to order....I don't have an ADD on y RX...what is this? Thank you
A: ADD is commonly used for bifocal or progressive lenses as well as for reading glasses. So please first tell us which kind of glasses do you want, then we will tell you whether your ADD is need or not.
MarieMcnaughton    Time: 2014-11-17 11:53
Q: I placed an order on 10/24/14 and received my confirmation the order was being completed. there has been no tracking activity since 10/25/14. How can I find out if my package is lost or still may be delivered? Its been about 17 working days now.
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dawnpowell    Time: 2014-11-17 05:38
Q: I have been very patient, but I still have NOT received my glasses. This is very bad business!! Any idea when I will OR even if I will receive. This NEEDS remedied!
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JocelynTeo    Time: 2016-01-20 02:41
Q: I would like to order glasses but I only have the prescription for my contact lenses. May I know if the cylinder power for contact lenses would be the same for glasses?
A: The cylinder power for contact lenses would be different from the glasses prescription.Please contact your doctor to have your glasses prescription
IanChurchill    Time: 2014-11-11 20:48
Q: For order #2141108143514, do I need to do anything else? I think it has been paid (I owe $19) but nothing has happened with the order that I can see.
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AmandaPontius    Time: 2014-11-10 13:17
Q: I tried to p;ace an order but my 30% discount code did not show up. As soon as my 30% discount shows up I can pay. Also what is your guarantee?
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danielagonzalez    Time: 2016-02-10 06:40
Q: I'm trying to pay with paypal and it's saying I have the wrong address. What's up with that?
A: Hi daniela, please keep your shipping address to be the same with your billing address, then the order can be continued.
GenieField    Time: 2014-11-06 17:17
Q: Hi, I just checked my order and it is showing as not sent. I was wondering when they are going to be posted? I was hoping to have them by now.
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Kaylee    Time: 2016-02-03 22:05
Q: Hello, can you please tell me what glasses you have for women that are 130mm or smaller?
A: Hi Kaylee, we have emailed some links for your references, please kinly check the email and go on shopping.
RickyCharlestio    Time: 2016-02-06 14:10
Q: Hi I just wondering what is the progress of my order order number : 2141102032221 Thanks Ricky
A: Hi Ricky, we have checked your order in our system, and got the confirmation that the order will be shipped out this afternoon. Please kindly awaiting for the update shipping information in your account.
JenniferTran    Time: 2014-11-04 15:59
Q: Hello! I have not yet received my order. It was shown as shipped October 20, 2014. It has been about two weeks. Please let me know the status of the order. Thanks!
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LizRiley    Time: 2014-11-04 07:04
Q: Hello, I am writing because I am pretty disappointed in the product that I bought from glasseslit. It is not even been month since receiving brand new glasses the arms have stretched out so much,they dont fit me. I used screwdriver to tighten them, it wont work. The metal has stretched out. They are too big for my head and lopsided. My order number is # 2140917115709. Please let me know how we can solve this problem together. Thank you
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TaniaKaaz    Time: 2016-02-05 11:08
Q: I think my order got lost in the mail. My order number is 2141004091932 and my tracking number is LN499359251CN. Could you please check on this? Thank you.
A: Hi TaniaKaaz, we have double checked the order and its shipping status, the package has been reached your country this afternoon, and you will soon get the update information of your order.
ecetnrpm    Time: 2014-10-30 18:45
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NancyMontgomery    Time: 2014-10-30 10:30
Q: please call me I would like to know where my order is and what the tracking number is and with who canada post ups who ... my number is 1-819-669-4093 please call me asap as I have been calling for two days and I cant get throgh
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dawnpowell    Time: 2014-10-29 05:51
Q: Hi! I placed my order, finally got payment to go through. However, I never got a confirmation sheet and it also said I would get a 20 or 30% off due to Halloween special, and it did not come off. Please help! Let me know when I should recieve my glasses. Thank you.
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RachelleGarcia    Time: 2016-01-20 18:57
Q: Thank you for your information my PD is 60mm. hope you can process my order soon. thanks
A: We will process the order soon. Many thanks for your support.
RachelleGarcia    Time: 2014-10-28 18:45
Q: regarding my order can you removed all the specifications that i did just regular the lens with no prescription only the lens with the anti-scratch and glare that i want. just to proceed my order.or if you can send it to me how to get the PD On my own it's much better. thanks.
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TaniaKaaz    Time: 2014-10-28 17:11
Q: My order number is 2141004091932. My glasses were shipped on 10-13-14 with tracking number LN499359251CN. I still haven't received my glasses. How long does it usually take to receive the glasses? Thank you.
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Dottie    Time: 2014-10-28 11:59
Q: Hi, I just placed an order - haven't rec'd an email yet confirming....but the email I have said I would get 30% off my first order, my price did not reflect the 30% can you adjust?
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noelwilliamson    Time: 2014-10-28 06:19
Q: haven't gotten any updates on my shipping and have not received my order yet either .
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RachelleGarcia    Time: 2014-10-27 23:03
Q: Did you get my response regarding the pd of my order? I didn't get any replied! Tnx
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SierraFraettarelli    Time: 2014-10-26 10:56
Q: This is my first time ordering glasses from glasses lit and while making my cart i received a first purchase discount of thirty percent off. This discount was yesterday and today i went to place my order and no longer had it, that discount really made me want to try glasses lit, but I'm not sure why I no longer have it so I no longer want to make my purchase....help please:/
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danielagonzalez    Time: 2014-10-24 16:02
Q: why can't I check out?
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Sheila    Time: 2016-01-22 08:46
Q: Hi! I think I have put the wrong prescriptio n! Can you hold on my order while I get my right prescription? Thanks. Order no. 2141024082513
A: Hi Sheila, we have hold on your placed order. Please send us your right prescription as soon as possible.
PatriceHenry    Time: 2014-10-22 07:48
Q: Hi There, I just placed an order and I didn't receive a receipt...how can I get that...? Thanks Patrice
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