Consulting Servive Center

AlyssaMenegon Time: 2014-10-21 20:18

Q: Hello, I am inquiring because I have yet to receive the credit towards my account for the return i made over a month ago. Order # 2140915144702 Order Date - 2014-09-15 Thanks, Alyssa Menegon

GlendaTorgerson Time: 2014-10-21 13:26

Q: How do you know if you want s m or l glasses? what do you measure?

GlendaTorgerson Time: 2014-10-21 08:39

Q: Can I get transitions on the purple glasses?

victoriaayoub Time: 2014-10-18 22:48

Q: hey, i hope you've had a lovely day... i brought glasses from you guys and the payment went though but i got an email saying i didn't pay for it??? :( i always recommend you guys to my friends and this really upset me... kind regards, victoria i could send you a record of my payment?

NancyMontgomery Time: 2014-10-18 15:09

Q: need someone to call me been waiting all day 1-819-669-4093

NancyMontgomery Time: 2014-10-18 15:08

Q: hello

BethanyFord Time: 2014-10-17 11:22

Q: Following up on order # 2141002083829. It's been almost two weeks and it doesn't look like my order has been shipped. I know there were some difficulties in the ordering process, so I just want to make sure my glasses are being made and shipped to me. thank you - Bethany Ford

sherrybrown Time: 2014-10-17 10:19

Q: I cannot put in Michigan for my state

Time: 2014-10-16 14:59

Q: Hello, My order says that it is a "non-shipped" order, however, I added my address and clicked the "deliver to this address" button next to it. I was wondering if there is any way that you can change that to a shipped order and ship it to the delivery address? Please let me know! My number is (702)721-6229 if you would like to call. Have a great day! Veronica

Michaela Time: 2014-10-15 05:18

Q: Hi! I would like to ask about my order no. 2141012082850 I have not heard anything whether it is processing or something else. I placed order already 3 days ago and I had express shipping to Singapore. Can you please tell whether my order is being processed and when I possibly could get my glasses? Many thanks

dawnpowell Time: 2014-10-13 16:57

Q: I have been trying to pay for these glasses so that my daughter can get, and everytime I never get a confirmation. What gives? this is very frustrating!!

staceydibbley Time: 2014-10-13 05:47

Q: don't have a credit card, I want to pay by paypal.

elizabethrybaski Time: 2014-10-11 15:48

Q: hen will you be getting M00018 in black back?

Lauren Time: 2014-10-10 09:07

Q: Hi, is there tracking on my shipment?

dawnpowell Time: 2014-10-09 16:43

Q: I need confirmation of my order # 2141004171549 that I placed on 10/4/14. Thank you for getting the status to me.

dawnpowell Time: 2014-10-09 16:41

Q: Hello! I placed an order on 10/4/14-my order #2141004171549. I am checking on the status of my order. I have asked a couple times but have gotten no response. HELP!! Please let me know as soon as possible, as my daughter is in need of these. Thanks!

TrangNguyen Time: 2014-10-09 13:27

Q: Dear Customer servies, My name is Trang Nguyen. I have order a pair of glass on Sept 21 with the ID 2140921203. I haven't receive a glasses send to me yet. I would like to know when I m be able to have it. Thank you. Trang

JessicaRihal Time: 2014-10-08 12:13

Q: I am having a difficult time trying to determine weather or not my items have been shipped. I recall that the shipment time would be up to 10 business days when I placed my order, can you please confirm when I can expect my package?

SamanthaSikorski Time: 2016-01-28 11:08

Q: Hi, How long does it normally take for glasses to be shipped? I ordered mine last Tuesday and I haven't received a confirmation email and it still says that they have not been shipped. I also got a weird message from my bank wanting to confirm that it wasn't fraud. Just wanted to make sure my order went through. The order number is 2140930055155. Thanks, Samantha Sikorski

A: Hi Samantha, if orders processed timely after the payment verification, we will deliver your order within 3 working days. We have checked the order in our system and got confirmation, we will send this order to you tomorrow afternoon.

ashleyperez Time: 2014-10-07 08:36

Q: i was very unhappy i tried to send my money here and the website wouldnt work, ive contacted the online chat, also the facebook page of glasseslit i got nothing, i will have to spend my money elsewhere which really sucks because your glasses are much cuter!

AlyssaBergren Time: 2016-01-29 09:33

Q: I was wondering ifthe karshow frames were available in a 114 OR 115 nose bridge

A: We are sorry to tell you that each kind of frame has their own fixed dimensions, if you want the frame with 114 OR 115 nose bridge, please kindly consider other frames on our website.

IanChurchill Time: 2014-10-05 08:52

Q: I just received my order recently and everything is as expected and I am happy with Glasses Lit. I don't like how the glasses look on me though and neither does my wife. Is there some way to maybe trade for a different pair. I understand if there is a cost attached or if it is not possible. I am just wondering. Thanks.

faviolaalbiar Time: 2016-01-30 13:24

Q: still waiting on update on my package tracking LN472043491CN.

A: If there is any progress in the shipping, we will update the message for you. Many thanks.

AndrewMiller Time: 2014-10-02 11:08

Q: I think you mean "Customer Service" not "Consulting Service"

MandyKretschmer Time: 2014-09-30 22:43

Q: Hello, can you please let me know where this order is please 2140914232244. thank you

timjudin Time: 2014-09-29 18:15

Q: When will my last order be shipped?

FrancesBarreras Time: 2014-09-29 16:02

Q: Why does it say I have to use 1.59 lense for the second pair of glasses of the same prescription

susangeib Time: 2014-09-27 19:57

Q: 2d4bqm223925zk08130 i was given this code to use for my next order...........its supposed to give me 5 dollars off.. i cant seem to figure out how to use it... susan geib

KJWong Time: 2014-09-27 07:18

Q: Order no:2140921080640 I would like to use my $5 coupon to complete my purchase. please advise how do I do so as I cannot amend the total amount payable on the payment page.

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